Customer Ratings & Reviews

These people are wonderful. They are helpful and know their jobs well. They kind and very knowledgeable.

I haven't had to use Geek Squad yet for my television but I have used them before and they are always helpful with all your needs.

Good customer service fast installation no problems and no issues

No matter what I purchase, I will always purchase a replacement plan for it. Yes, paying the entire cost upfront my deter some but the cost per year out weighs that.

I never had to use the program but it feels so good to have the comfort of knowing it is there if I were to ever need it.

Geek squad worked great. Great service with a smile.

Easy to get questions answered by the Geek Squad. They are very patient and can talk you through what to do to fix the problem. Wouldn't buy a major purchase without it!

Definitely worth the money, my previous LG 65in had problems, this resulted in replacing it with Samsung 65in

If you’re NOT tech savvy, you MUST have a program and techs who can help!! Never an issue!! Thorough!! Fast!! Value for your dollar!!

Best Buy truly has the best TV warranty on the market. If you're buying an OLED, be sure to add this as well for burn-in security!

I didn't have the Geek Squad to come out for this product but I have used them before and I was very pleased with the service.

I purchased this 2 year protection, although the product works perfectly, but I would recommend just to put the mind at ease for those just in case moments!

You NEED to purchase these product protective plans. Geek squad works well with manufacturer to fix or even replace your product. It's insurance in the case that you get a faulty product.

We bought this for a previous DLP tv from bestbuy and used it only once but it paid for itself in that one service call. Can't be too safe on a big purchase. Insurance policy!

Purchased the 5 year plan for my new tv. Didn't get it on my last tv which went out after the manufacturers warranty. Good to have the peace of mind if I ever have to use it.

Well worth the expense for the advice received! Great tech!

I think it’s really good you offer warranties with all your items so it gives people the opportunity to keep their product safe

I can’t really tell you if is worth it yet as tv still works great. However peace of mind is worth it.

I had an issue with my sons laptop and took it to them. They took care of my issue quickly. They are very good at what they do.

Great savings on everything we buy, a little added protection.