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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 30,833 reviews
  • Rated 5 out of 5 stars

    Have not had to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on getting all the viruses out of our computer! We have not had to even use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered my installation questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very knowledgeable about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like having the peace of mind when making a big purchase! It’s nice to know, if needed, there are experts available to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I didn't spend this for nothing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been 2 years and the TV is STILL good. I hope I can use this just in case. I only got 3 years left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always provides great service, agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this but love the fact they will come to the house and I don’t have to take it to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to purchase the Geek Squad service on all you electronic devices. I found out the hard way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peice of mind from a place i trust cause they support everything they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the Protection plan. The "Geek Squad" protection is the one I prefer. Knowledgeable staff, prompt service. Great people to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. answered all questions and concerns..friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bbesg buy guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived earlier than expexted, placed it in the room i wanted it in, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of their game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them yet for my TV but they were great when I bought my computer and needed them. I know it will be the same if problems occur with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy it because I was already spending a lot, but it's worth it for as soon as something goes wrong with your new expensive electronic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had minor technical issues which employees helped me with over phone. Happy to say that I didn't need any major issues with my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek the freak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best squad around.. Hands down they come thru like the Cowboys on the 5 yard line...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend