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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1378 Showing 27,541-27,560 of 30,845 reviews
  • Rated 4 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always able to answer my questions professionally and respectfully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but figured it's better safe then sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance. Why not protect your purchases. No worries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan in case something went wrong with the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. I think it's worth every dollar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your investment on audio / video products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty with great protection I really love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for the tv is good and it wasn't expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use geek squad for installation. Or anything as a matter of fact. Purchased 2 year protection plan and when my tv got broken i called them and they said they couldnt do anything about it. Basically said i was out of luck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must be a good thing if i haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be a good thing since i haven't had to file any claims.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems luke a waste of money byt id rather be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thing for coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to additional protection when problems arrive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I buy a extended warranty worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't like Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Roku TV don't know and don't want to know

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Covered if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for fair price. Now covered just in case but hope wont need it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Have not been able to reach a human

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called multiple times but have never been able to reach a human. My new TV is fine, but the remote doesn't work. I just wanted to talk to someone about replacing it. I do not want to make an appointment for TV repair. I just wanted to tell someone that out of the box, the remote didn't work. I tried chat and was told I had to make an appointment. Ridiculous. I use my iPhone as a remote so it isn't an urgent issue, but a brand new TV shouldn't have a non functioning remote control.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best choice of action.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I tried to use the service, I get a lot of questions. no answers. adv to call the hotline. so much for 24hr web service

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good deal for the money better safe than sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks geek squad for all the assistance whenever needed it.

    I would recommend this to a friend