Customer Ratings & Reviews

I've always said buy protection you can never go wrong with it, I've bought insurance and all my items.

I really like the protection plans that Best Buy has. The service is reliable and in a timely manner.

When I add issue with item, geeksquad came in handy. Item was fixed in less than 2 weeks with no cost. One cool thing is that you get update on the status of your product

I was not able to get an appointment to install my TVs but still purchased the protection coverage just in case.

There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

I haven’t had to use it on my Tv purchase yet. Have used before and it was excellent.

Love geek squad ! They help so much and do a great job every time !

It’s best to have this and not need it rather than need it and not have it in case of incidentals...

I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

I have had to use this protection plan twice out of the five items I have on the plan and they give you absolutely no problems. They are very helpful and polite. Definitely highly recommend it when you have kids.

Hands down their protection plan is the best I would always recommend it to people that worry about something breaking.

I buy one with all my purchases over $200. I used it on a 55 inch insignia that crapped out. Ling story short got a brand new 55 inch LG free.

Geek Squad always provides great service, agents are knowledgeable.

Purchased geek squad insurance for future possible issues

Purchased it with my new Oled tv and have not used it yet but hopefully i will so i can get my monies worth!

Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

I have not use them yet but it put my mind at ease knowing it’s there if I ever need to contact them

Got me in and out of the door in just minutes. The plant is a comforting thing to have in my line of work!

I always purchase Geek Squad Protection on big ticket items. I have peace of mind knowing that it will save me lots of money if I have to use it.