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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 906 Showing 18,101-18,120 of 30,806 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love Geek Squad. It's the best thing to have. Great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for a great price highly recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very helpful in helping me set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran into a couple hard situations but they were able to solve them without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy working with the Geek Squad, they are very knowledgeable and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice knowing I'm covered...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing I'm covered for the next 5 years! Always worth it to me to purchase the extended warranty for something like a TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college students, a must with 4 boys in the dorm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty for the TV was only a 5th of the cost for the TV. So it was worth it knowing of anything happens, it's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the Geek squad protection when purchasing expensive merchandise its worth the extra money. Never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Buy Geek insurance because with technology only they have the answer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the service for everything I buy at best buy...would not go with out the coverage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend it and I used it couple times already. Great service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra discount perk for getting this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say great things about the Geek Squad yet the products I have purchased have never required repair and I was easily able to figure out mmy own side issues with setup etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy 5 year warranty, worth every penny with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I by the Geek Protection on everything ! You cannot go wrong for the money-you get the best peace of mind !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pricey but it's well worth it. Has saved me when TV's fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for Best Buy's warranty services for all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to install, quick delivery, excellent service, great sound and picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've always been pleased with the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and gave me some good suggestions. I hope I will not need the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professionalism by the team.

    I would recommend this to a friend