Customer Ratings & Reviews
- Model:
- G36
- |
- SKU:
- 11391288
Customer reviews
Rating 3.9 out of 5 stars with 664 reviews
(664 customer reviews)Rating by feature
- Connection Quality3.9
Rating 3.9 out of 5 stars
- Performance3.9
Rating 3.9 out of 5 stars
- Setup4.0
Rating 4.0 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth Every Penny
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem took our wifi speed from 400 mbps to over 900. Even though our other modem was equipped to handle up to 6 to 700 mbps it came nowhere near that. I am extremely happy with this modem.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 4 out of 5 stars
Good router for home use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set-up. Connected right away. Didn’t have any issues. The only reason I gave 4 stars is because it doesn’t have a manual wsp button. You have to download the app and go a few different places to seek virtual access. Kind of a pain to do. Other that it’s a really good router.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Cable modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to install and it's working very well much better than the unit from my prior cable company we always had problems with. I've read a lot of these reviews and some of the negative ones for me the unit's been fine we've been running it now for a couple months and couldn't be better
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great deal on a wonderful product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this modem and router several months back when having issues with the speed in our home with the provider we use. This model works great. We've had no issues.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great value for the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Great value, highly recommend
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Top of the line router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to 3.1 docsis with this unit. Had motorola router that outlived its usefulness. This router has greater capabilities with updated current industry standards.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Wolvie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ARRIS Surfboard was recommended by my provider, and it is working really well, my internet speed is constantly close to 400 MBPS and respond is much faster, and the bandwidth covers all of my devices with ease.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 3 out of 5 stars
Unreliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this modem/router combo in March to replace a much older model. Since day one it constantly drops connection especially at night. Almost everyday after work I have to power cycle it just to get it working. Not recommended at all.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good modem/router combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our router seemed to be dying, so we decided to get a new modem/router combo. This one seemed like a good deal. It's been working well. It doesn't have a quick-connect (WPS) button that we can find, but that's not a big deal for us.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Smart investment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of nowhere internet was not working at home, turns out provider stopped working with old modem and router. We decided to spend the extra money and get both in one and no regrets. My speed is even better now.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome Gateway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gateway ive bought. The Ipv6 runs great, and all my electronics on it are way faster. Did take a little to set it up.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing speed and connection. I couldn’t be happier with my purchase!
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 2 out of 5 stars
NOT GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good modem, keep dropping Wifi , having a lot of issue with Xfinity spent a lot of time trying to fix this modem, going to return it.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem/router is an upgrade from an older modem/router I was using that kept disconnecting my internet. Setting it up took a while to Xfinity. For some reason Xfinity wasn’t recognizing it. I took a break and went back to try again and it somehow was working. So I have no clue what happened. But it works now. I am satisfied with it.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 3 out of 5 stars
OK Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem is fine but the range of the signal is not great!
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. I had issues with speed and bought this to try and fix which it did. However I just canceled cable, but it worked great.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Arris Surfboard Wi-Fi modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wireless router Modem is great. It covers the entire house and I didn’t have to buy an extender as I did with my previous one. I like the fact that is also cover over 50 devices.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great speed- easy to setup (mesh not easy)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well. But took some tech support to get up and running with its counterpart mesh system. The speed has been good. I'm running 930 gb which is blazing fast!
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 3 out of 5 stars
Good but could be better for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, but I have to reboot every other day or the speed start dropping and the surfboard app I could not make it work on my iPhone
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy with this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we increased our internet speed at Xfinity, I chose to buy my own modem/wifi and this Arris G36 is working very well. Easy to install and instructions easy to follow.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend






