ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
Ring - Chime Pro - White$59.99
More Buying Options
Related Item
Highlights
- Key Specs
- Internet Service Provider (ISP) Compatibility: Cox Communications, Spectrum, XFINITY from Comcast, Most cable providers (The internet service provider(s) that the device is able to work with and/or connect to with minimal setup.)
- DOCSIS Certification: 3.1 (DOCSIS (Data over Cable Service Interface Specification) is a telecommunications standard that allows high-bandwidth data transfer via a coaxial cable for internet access. Each version updates the previous standard and is backwards compatible with other versions.)
- Channel Bonding: 32 x 8 (The process of combining adjacent channels within a given frequency band to deliver faster broadband speeds. Channel bonding combinations are indicated as "downstream x upstream" e.g. 16x4 (16 channels dedicated for downloading data and 4 channels for uploading). The more channels, the more network traffic the device can support.)
- Number of LAN Ports: 4 (Number of devices able to be connected to the Local Area Network (LAN). LAN ports allow wired connections to other networking devices (wireless access points, range extenders, etc.) in order to share the internet connection received through a WAN port.)
- USB Ports: None (The number and type of USB ports the product has.)
- General
- Brand: ARRIS
- Model Number: G36
- Product Name: SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo
- Color: Black
- Network
- Input/Output Technology: MU-MIMO (Multi-user Multiple-Input Multiple Output) (Generally, multiple-input multiple-output communication technologies allow for more signals to be transmitted at a single time, which can improve the device's overall performance.)
- Certifications Listings & Approvals
- DOCSIS Compliant: true
- Speed
- Wired Speed: 4000 megabits per second (The maximum rate at which data is transferred between a network device and router using an Ethernet cable.)
- Gigabit Ethernet Speed: true (Supports the gigabit Ethernet networking standard, which has a data rate of at least one gigabit per second, or 1,000 Mbps.)
- Compatibility
- System Requirements: Cable Internet Service (The software that a product must have for it to be able to integrate with another product.)
- Dimensions
- Product Height: 9 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 7.7 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 2.6 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 1.8 pounds (The out of box weight of the item.)
- Warranty
- Warranty - Parts: 2 years
- Warranty - Labor: 2 years
- Other
- Modem Type: High speed
- UPC: 850030172037
Multi-gigabit speeds for your home network. The SURFboard G36 is a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Stream 4K content smoothly, game without interruptions or slowdowns. It features a 2.5 Gbps Ethernt port for multi-gig networking PLUS four 1-Gigabit Ethernet ports to connect all your devices. The SURFboard G36 is compatible with major U.S. cable internet service providers and is best for speed plans up to 2.5 Gbps. The compatible SURFboard Central app simplifies setup and management of your network.
- ISP Compatibility: The G36 is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
- DOCSIS 3.1 technology: Modem is powered by 32x8 SC-QAM DOCSIS 3.0 channels as well as 2x2 OFDM and OFDMA DOCSIS 3.1 channels.
- Quick to Set Up: Fast and secure set up with the new SURFboard Central mobile app.
- AX3000 speed and capacity: You can easily support the growing number of devices on your network through a single internet connection.
- 2.5Gbps Ethernet port plus four 1 Gbps Ethernet ports: Features a 2.5 Gbps Ethernt Port PLUS four 1-Gigabit Ethernet ports, to support multi-gigabit networking.
- Internet security: Protect your information with AES, WPA and WPA2.
- ISP Compatibility: The G36 is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
- DOCSIS 3.1 technology: Modem is powered by 32x8 SC-QAM DOCSIS 3.0 channels as well as 2x2 OFDM and OFDMA DOCSIS 3.1 channels.
- Quick to Set Up: Fast and secure set up with the new SURFboard Central mobile app.
- AX3000 speed and capacity: You can easily support the growing number of devices on your network through a single internet connection.
- 2.5Gbps Ethernet port plus four 1 Gbps Ethernet ports: Features a 2.5 Gbps Ethernt Port PLUS four 1-Gigabit Ethernet ports, to support multi-gigabit networking.
- Internet security: Protect your information with AES, WPA and WPA2.
Whats Included
- ARRIS SURFboard G36 DOCSIS 3.1 Cable Modem
- AC Power Adapter
- ARRIS SURFboard G36 DOCSIS 3.1 Cable Modem
- AC Power Adapter
Product Manuals
Q: What is the maximum wired speed this modem router supports?
A: This modem router supports a wired speed of up to 4000 megabits per second.
Q: What kind of internet security does the ARRIS SURFboard G36 offer?
A: The ARRIS SURFboard G36 uses AES, WPA, and WPA2 internet security protocols to help protect your information.
Q: How many LAN ports does the ARRIS SURFboard G36 have?
A: The ARRIS SURFboard G36 has four LAN ports.
Q: Does this device support DOCSIS 3.1?
A: Yes, the ARRIS SURFboard G36 is DOCSIS 3.1 compliant.
Q: Which internet service providers is this modem router compatible with?
A: This modem router is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
Q: Is this compatible with Xfinity?
A: This product is compatible with Xfinity service. With the 2.5Gbps Ethernet port, this product supports the 1Gbps and higher plans.
Q: Is this a wireless gateway/modem or is it only for wired connections?
A: This is gateway device - offering integrated DOCSIS 3.1 modem and Wi-Fi router.
Q: Is this device compatible with Optimum?
A: Yes it is compatible with Optimum cable service.
Compare similar products
Multi-gigabit speeds for your home network. The SURFboard G36 is a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Stream 4K content smoothly, game without interruptions or slowdowns. It features a 2.5 Gbps Ethernt port for multi-gig networking PLUS four 1-Gigabit Ethernet ports to connect all your devices. The SURFboard G36 is compatible with major U.S. cable internet service providers and is best for speed plans up to 2.5 Gbps. The compatible SURFboard Central app simplifies setup and management of your network.
The Nighthawk CM3000 multi-gigabit speed cable modem by NETGEAR supports link aggregation to deliver true multi-gigabit Internet speeds. The future-proof cable modem supports fast Internet speeds. This DOCSIS 3.1 cable modem is ready for any of today's service plans and future upgrades. Take a big leap forward with the next-generation Nighthawk CM3000 DOCSIS 3.1 high-speed cable modem with mid/high-split technology, specifically engineered to handle fast cable Internet speeds. With upload speeds up to 1Gbps and 2.5Gbps download speeds, your entire family can enjoy 10 times faster upload and download speeds for lag-free gaming, crisp videoconferencing, smoother music and video streaming, and instant app downloads over DOCSIS 3.0.2. To push your performance even further, simply pair it with a NETGEAR Wi-Fi 7 router or Orbi system (sold separately). The Nighthawk CM3000 works seamlessly with most major US cable service providers, easily supporting 2Gbps home Internet speeds and even up to 200 Mbps upload speeds delivered by Xfinity.
Upgrade your home network with the ARRIS SURFboard G34. It's a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Wi-Fi 6 supports smooth 4K video streaming and low latency online gaming. This ARRIS SURFboard cable modem router features four 1-Gigabit Ethernet ports to connect your wired devices, and the compatible SURFboard Central mobile app allows for quick and secure setup. The G34 is best for gig-speed cable internet plans and compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.
| Pros for ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black | |||
|---|---|---|---|
| Speed, Ease of use, Setup, Performance, Wi-Fi | Overall Performance, Speed, Setup, Connectivity, Signal Strength | Overall Performance, Ease of use, Setup, Speed, Size | Overall Performance, Connectivity |
| Cons for ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black | |||
| Price | There were no cons for this product— | Connectivity, Signal Strength, App | Setup |
Specs
Reviews
Customers are saying
Customers often highlight the ease of use, excellent Wi-Fi performance, and strong signal throughout their homes. Many appreciate the improved range and coverage compared to previous routers, resulting in a noticeably better internet experience. However, some customers find the price to be a significant drawback.
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Excellent speed!
I’ve been using my Arris modem for a while now, and I couldn’t be happier with its performance. It delivers fast, reliable internet with minimal interruptions. The setup was quick and straightforward, and the connection remains stable, even during heavy usage. I also appreciate how sleek and compact the design is, which fits perfectly in my setup without taking up much space. Overall, the Arris modem is an excellent investment for anyone looking for a hassle-free, high-quality internet experience.
Posted by Miguel
- Rated 5 out of 5 stars
Great Gateway
Works great. I bought this to replace my Arris SBG7600AC2 (which I also love) for 1Gpbs internet and I've heard so many good things about the WiFi6 being so much better. I almost didn't buy this because I've seen so many reviews about the connection drops many times during the day. As soon as I logged into the Admin webpage (http://192.168.0.1) I could immediately see why people would misinterpret this (sort of). Under Connection -> Local IP Network ->IPv4 (and/or IPv6) you'll want to change the DHCP Lease Time. By default it is set to every one (1) hour. When the modem release and renews connected deviced you might notice a momentary hiccup in the connection. Change this to about every 7 days. There is even a "Forever" option you can choose that will never renew. Attached is image of what I recommend that you change. Again by default this was set to every 1 hour.
Posted by Mike
- Rated 4 out of 5 stars
ARRIS surfboard
If you are not totally tech literate, it may not be as easy to set up and connect all electronics to it. Some of us had issues but their Support is great.
Posted by NancyC
