ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
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Highlights
- Key Specs
- Internet Service Provider (ISP) Compatibility: Cox Communications, Spectrum, XFINITY from Comcast, Most cable providers (The internet service provider(s) that the device is able to work with and/or connect to with minimal setup.)
- DOCSIS Certification: 3.1 (DOCSIS (Data over Cable Service Interface Specification) is a telecommunications standard that allows high-bandwidth data transfer via a coaxial cable for internet access. Each version updates the previous standard and is backwards compatible with other versions.)
- Channel Bonding: 32 x 8 (The process of combining adjacent channels within a given frequency band to deliver faster broadband speeds. Channel bonding combinations are indicated as "downstream x upstream" e.g. 16x4 (16 channels dedicated for downloading data and 4 channels for uploading). The more channels, the more network traffic the device can support.)
- Number of LAN Ports: 4 (Number of devices able to be connected to the Local Area Network (LAN). LAN ports allow wired connections to other networking devices (wireless access points, range extenders, etc.) in order to share the internet connection received through a WAN port.)
- USB Ports: None (The number and type of USB ports the product has.)
- General
- Brand: ARRIS
- Model Number: G36
- Product Name: SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo
- Color: Black
- Network
- Input/Output Technology: MU-MIMO (Multi-user Multiple-Input Multiple Output) (Generally, multiple-input multiple-output communication technologies allow for more signals to be transmitted at a single time, which can improve the device's overall performance.)
- Certifications Listings & Approvals
- DOCSIS Compliant: true
- Speed
- Wired Speed: 4000 megabits per second (The maximum rate at which data is transferred between a network device and router using an Ethernet cable.)
- Gigabit Ethernet Speed: true (Supports the gigabit Ethernet networking standard, which has a data rate of at least one gigabit per second, or 1,000 Mbps.)
- Compatibility
- System Requirements: Cable Internet Service (The software that a product must have for it to be able to integrate with another product.)
- Dimensions
- Product Height: 9 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 7.7 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 2.6 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 1.8 pounds (The out of box weight of the item.)
- Warranty
- Warranty - Parts: 2 years
- Warranty - Labor: 2 years
- Other
- Modem Type: High speed
- UPC: 850030172037
Multi-gigabit speeds for your home network. The SURFboard G36 is a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Stream 4K content smoothly, game without interruptions or slowdowns. It features a 2.5 Gbps Ethernt port for multi-gig networking PLUS four 1-Gigabit Ethernet ports to connect all your devices. The SURFboard G36 is compatible with major U.S. cable internet service providers and is best for speed plans up to 2.5 Gbps. The compatible SURFboard Central app simplifies setup and management of your network.
- ISP Compatibility: The G36 is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
- DOCSIS 3.1 technology: Modem is powered by 32x8 SC-QAM DOCSIS 3.0 channels as well as 2x2 OFDM and OFDMA DOCSIS 3.1 channels.
- Quick to Set Up: Fast and secure set up with the new SURFboard Central mobile app.
- AX3000 speed and capacity: You can easily support the growing number of devices on your network through a single internet connection.
- 2.5Gbps Ethernet port plus four 1 Gbps Ethernet ports: Features a 2.5 Gbps Ethernt Port PLUS four 1-Gigabit Ethernet ports, to support multi-gigabit networking.
- Internet security: Protect your information with AES, WPA and WPA2.
- ISP Compatibility: The G36 is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
- DOCSIS 3.1 technology: Modem is powered by 32x8 SC-QAM DOCSIS 3.0 channels as well as 2x2 OFDM and OFDMA DOCSIS 3.1 channels.
- Quick to Set Up: Fast and secure set up with the new SURFboard Central mobile app.
- AX3000 speed and capacity: You can easily support the growing number of devices on your network through a single internet connection.
- 2.5Gbps Ethernet port plus four 1 Gbps Ethernet ports: Features a 2.5 Gbps Ethernt Port PLUS four 1-Gigabit Ethernet ports, to support multi-gigabit networking.
- Internet security: Protect your information with AES, WPA and WPA2.
Whats Included
- ARRIS SURFboard G36 DOCSIS 3.1 Cable Modem
- AC Power Adapter
- ARRIS SURFboard G36 DOCSIS 3.1 Cable Modem
- AC Power Adapter
Product Manuals
Q: What is the maximum wired speed this modem router supports?
A: This modem router supports a wired speed of up to 4000 megabits per second.
Q: What kind of internet security does the ARRIS SURFboard G36 offer?
A: The ARRIS SURFboard G36 uses AES, WPA, and WPA2 internet security protocols to help protect your information.
Q: How many LAN ports does the ARRIS SURFboard G36 have?
A: The ARRIS SURFboard G36 has four LAN ports.
Q: Does this device support DOCSIS 3.1?
A: Yes, the ARRIS SURFboard G36 is DOCSIS 3.1 compliant.
Q: Which internet service providers is this modem router compatible with?
A: This modem router is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
Q: Is this compatible with Xfinity?
A: This product is compatible with Xfinity service. With the 2.5Gbps Ethernet port, this product supports the 1Gbps and higher plans.
Q: Is this a wireless gateway/modem or is it only for wired connections?
A: This is gateway device - offering integrated DOCSIS 3.1 modem and Wi-Fi router.
Q: Is this device compatible with Optimum?
A: Yes it is compatible with Optimum cable service.
Compare similar products
Multi-gigabit speeds for your home network. The SURFboard G36 is a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Stream 4K content smoothly, game without interruptions or slowdowns. It features a 2.5 Gbps Ethernt port for multi-gig networking PLUS four 1-Gigabit Ethernet ports to connect all your devices. The SURFboard G36 is compatible with major U.S. cable internet service providers and is best for speed plans up to 2.5 Gbps. The compatible SURFboard Central app simplifies setup and management of your network.
The ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem is capable of delivering true Gigabit speeds. It's approved for use with Cox, Spectrum, Xfinity and others supporting cable internet speed plans up to 1 Gbps. Upgrading your home network starts with your modem.
Upgrade your home network with the ARRIS SURFboard G34. It's a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Wi-Fi 6 supports smooth 4K video streaming and low latency online gaming. This ARRIS SURFboard cable modem router features four 1-Gigabit Ethernet ports to connect your wired devices, and the compatible SURFboard Central mobile app allows for quick and secure setup. The G34 is best for gig-speed cable internet plans and compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.
The ARRIS SURFboard S33 is a DOCSIS 3.1 Cable Modem that delivers the fastest speeds and the latest technology. With a 2.5 Gigabit and a 1 Gigabit Ethernet port, the S33 enables a multi-gig experience for things like online gaming, 4K video streaming and more. It’s best for cable internet speed plans up to 2.5 Gbps and setup is simple with an easy-to-use app. It's compatible with any Wi-Fi router and saves you money on monthly rental fees. Upgrade your home network with an SURFboard S33 DOCSIS 3.1 Cable Modem.
| Pros for ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black | |||
|---|---|---|---|
| Speed, Ease of use, Setup, Performance, Wi-Fi | Speed, Overall Performance, Ease of use, Setup, Connectivity | Overall Performance, Ease of use, Speed, Setup | Speed, Overall Performance, Ease of use, Setup, Ethernet Port |
| Cons for ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black | |||
| Price | Heat, Ethernet Port, Lag | Connectivity, Signal Strength, App | Heat, Price |
Specs
Reviews
Customers are saying
Customers are positive about the SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo's speed and performance, noting the ease of setup with their ISP. Many customers appreciate the Wi-Fi capabilities, eliminating the need for extenders and providing excellent range and signal strength throughout their homes. However, some customers expressed concerns about the product's price.
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Great Gateway
Works great. I bought this to replace my Arris SBG7600AC2 (which I also love) for 1Gpbs internet and I've heard so many good things about the WiFi6 being so much better. I almost didn't buy this because I've seen so many reviews about the connection drops many times during the day. As soon as I logged into the Admin webpage (http://192.168.0.1) I could immediately see why people would misinterpret this (sort of). Under Connection -> Local IP Network ->IPv4 (and/or IPv6) you'll want to change the DHCP Lease Time. By default it is set to every one (1) hour. When the modem release and renews connected deviced you might notice a momentary hiccup in the connection. Change this to about every 7 days. There is even a "Forever" option you can choose that will never renew. Attached is image of what I recommend that you change. Again by default this was set to every 1 hour.
Mike Posted
- Rated 5 out of 5 stars
Excellent speed!
I’ve been using my Arris modem for a while now, and I couldn’t be happier with its performance. It delivers fast, reliable internet with minimal interruptions. The setup was quick and straightforward, and the connection remains stable, even during heavy usage. I also appreciate how sleek and compact the design is, which fits perfectly in my setup without taking up much space. Overall, the Arris modem is an excellent investment for anyone looking for a hassle-free, high-quality internet experience.
Miguel Posted
- Rated 4 out of 5 stars
ARRIS surfboard
If you are not totally tech literate, it may not be as easy to set up and connect all electronics to it. Some of us had issues but their Support is great.
NancyC Posted
