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  • Front. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Angle. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Left. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 11. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 12. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 13. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 14. ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black.

ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

Model:
G36
SKU:
11391288
Highly rated by customers for:
$299.98
Save $29.02
The comparable value is $329.00

Customer reviews

Rating 3.9 out of 5 stars with 665 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 665 reviews
  • Pros mentioned:
    Speed

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. We got this when our old one started working slow, this one has been way better.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Better than provider units. Saves space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a lot better than what is supplied by providers. But provider is still an issue buffers a lot. But less than provider unit

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Not for me!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it worked well. I purchased this to replace a Motorola. Right from the start it worked great and connection was fast. A couple days after setup, the connection started dropping multiple times a day, every single day. After restarting multiple times and contacting the company, this thing went right back to Best Buy.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    No, I would not recommend this to a friend

  • Works fine after updating configs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some troubleshooting a problem with the 5ghz wifi channel disappearing, it is working great. Updating configs solved the problem.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend

  • Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi modem works great only problem is the app support which is a known issue with arris products

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend

  • Perfect router/modem for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what I was doing. The tech in the store helped me choose a router/modem, showing me several options. With his help and advice I chose this one. It's perfect.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced this for 800 speed. Mother board did not have 2.5GB Ethernet port so I installed one of those. Now I get my 800 - 900 speeds.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great product for wifi 6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with my new router has dramatically increased my pc internet speeds

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend

  • Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great money saver. Why give money to cable company when you can save it for yourself

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a good price. Easy setup and till this day I had no problems of any kind

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Happy with the ARRIS SURFboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me. Replaced my Docsis 3.0 router/modem combo I had.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend

  • Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and provides wifi for all of our devices! Only downside, there is no WPS button.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend

  • So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We got this to cut the cord and it's been working great so far for a streaming gamer and someone that works from home.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install great power connect the entire house with no problems

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great. Better to pay on something I own than to rent one from the cable company!

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the WOW modem for ever since 2017 had to get a new and fastest version it took not so long to set up this modem

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend

  • Arris Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem worked well, right out of the box. It would have been nice if USB port(s) were available to support network drive support like many others have.

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device - easy to setup and works well in a 2500 sq ft house

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Best Deal on WiFi 6/ Multi-Gig Speed Cable Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install - works with Xfinity at Gig speeds. Send back your 'cable provided' modem and get this one NOW!

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Fixed my slow internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was so slow before replacing my old router with this one. Now it's fast!

    This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

    I would recommend this to a friend
Page 15, Showing 281-300 of 665 reviews
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