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Customer reviews

Rating 3.9 out of 5 stars with 664 reviews

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Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 664 reviews
  • Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very happy with my purchase. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, blazing fast, needed a faster combo for gaming at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup Instructions Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Setup was challenging as very little written instructions were provided. Assistance was provided by telephone. But, it was not an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save the cable company's monthly fee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves the monthly $$ Xfinity charges and really easy to instrall. I had a couple questions and the ARRIS techs helped immensely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok, but expensive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds arent as they are supposed to be, buffers when multiple devices are connected. Contacted the cable company and "everything is operating as it is supposed to be" In adddition it was way too expensive to be having these issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Supernet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big internet improvements. Range and download is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router so much faster than that piece of garbage I was renting from RCN.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check the Puma Chipset First

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this cable modem router combo, research the Puma chipset used in the G36 model. It may impact performance—decide for yourself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox cable required this modem for it's higher level of internet service. I originally purchased the standard version but had to exchange it for this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. I'm not a tech guy; I got someone who is to recommend the best router to replace an old, barely functioning one. It certainly made a huge difference in performance. Other than that, it simply sits on the shelf and works without complaining.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but trouble with my internet connection since upgrading to this device. Working from home is painful and embarrassing with how often I lose service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed cable modem router and it has been working perfectly as expected. 4 Ethernet connections allowed replacement of additional ethernet hub repeater in home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    una gran velocidad de carga soporta grandes velocidades definitivamente vale su precio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great and I highly recommend instead of buying them separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combination of modem/router. The speed surpasses my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems, great router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The only thing I don’t like is that you can’t customize your password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to combine two machines down to one, and was an easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not into titles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets expectations. easy to install. no issues to date. will report back at later time is issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up. Recommend to anyone they have the geek squad set it up went flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 6G Modem/Router with great support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 6g modem/router performance and excellent support if you have tech questions.

    I would recommend this to a friend