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Customer Ratings & Reviews

$299.98
Save $29.02
The comparable value is $329.00

Customer reviews

Rating 3.9 out of 5 stars with 665 reviews

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Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 665 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing 2 in 1 combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my internet throughout the house would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris G36

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient, I can stream movies plan on next gen consoles very low latency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup Instructions Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Setup was challenging as very little written instructions were provided. Assistance was provided by telephone. But, it was not an easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great connections.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home 3 days a week and the reliability is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Save the cable company's monthly fee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves the monthly $$ Xfinity charges and really easy to instrall. I had a couple questions and the ARRIS techs helped immensely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok, but expensive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds arent as they are supposed to be, buffers when multiple devices are connected. Contacted the cable company and "everything is operating as it is supposed to be" In adddition it was way too expensive to be having these issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox cable required this modem for it's higher level of internet service. I originally purchased the standard version but had to exchange it for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's a good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and install and better upload/download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Simply works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. I'm not a tech guy; I got someone who is to recommend the best router to replace an old, barely functioning one. It certainly made a huge difference in performance. Other than that, it simply sits on the shelf and works without complaining.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am know getting 400+ mbps download speed on Xfinity with no internet drop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works good!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, blazing fast, needed a faster combo for gaming at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Have not had any issues with connection.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very happy with my purchase. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router so much faster than that piece of garbage I was renting from RCN.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install , excellent speed . Good for long term .Very happy with purchase with Best Buy .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what it says so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old arris modem died. This one is a lot faster and has Wi-Fi. Got for spectrum. So far no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Supernet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big internet improvements. Range and download is awesome

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible Cable Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this modem. My cable modem failed, and I replaced it with this G36 modem. The modem drops the internet connections and is terrible for any home office setting. The firmware in the modem is outdated and buggy. After five months of attempts to fix my internet problems, I through the Arris G36 in the garbage and purchased a Netgear Nighthawk model. Now my internet is working flawless. Save your time and money and go with Netgear right away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    una gran velocidad de carga soporta grandes velocidades definitivamente vale su precio

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable modem. 5G wifi option. Works perfectly, and I did not touch any button or reset since the first installation.

    I would recommend this to a friend