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Customer reviews

Rating 3.9 out of 5 stars with 664 reviews

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Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 664 reviews
  • Rated 5 out of 5 stars

    Almost Plug and Play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and incredibly simple to set up and get running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really improved my Wi-Fi throughout my house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a SmartStream box to watch television, and I thought my box was dead, but it was just poor Internet connection with a very old Wi-Fi box. Once I upgraded to this box, the signal was much smoother. I was able to watch television without a problem my Wi-Fi is better throughout the entire house. I guess you do have to upgrade that equipment every 3 to 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to handle the gig internet I have and increased my download rate by 100 mbps compared to the previous router made for gig internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy to setup and it has been an awesome addition to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. It was simple to set up, and I have had no problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this unit has been very effective and easy to get up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great with all my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product fast setup fast and easy to use highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris G36 modem/router combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Motorola modem/ router I had previously. I upgraded my internet service because I do a lot of streaming and gaming online. The Arris G36 is a great buy. I'm not at all disappointed in this purchase. I noticed a better gaming experience after installing this. No more lag or buffering. I would recommend this to anyone who wants to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save you money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, brought this because they were changing me the Xfinity modem router rental every month, this modem router will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great future proof modem, very light weight and is extremely handy and versatile, setup is easy and the application is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with this product seems to be working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi router!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed upgrade from my net gear! Easy to set up, easy to connect devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality so far. The modem is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely improved my quality/speed of internet. Why pay to rent, when you can save money by purchasing your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product it works really really good. I recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV's internet is disconnected often. Rarely happened with old modem. It does save me money by not having to rent one for my internet provider. The connection isn't lost for too long, but long enough and often enough to be aggravating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Absolute garbage. DO NOT PURCHASE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gateway has been nothing but a headache for me. After I installed it, i was only getting 1-2 bars in my bedroom which is 20 feet away. I was also getting connections drops at least 5 times in a span of 45 minutes. After spending time doing research, I found out that this model, as well as the G34, has a bug in the firmware in regards to the WiFi module and router. In order to update the fitmware, Xfinity has to push it to your device AFTER they test it, which can take forever. Save yourself time, and do not buy this specific model or the G34.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi Fi Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far with router so far. Product was easy to install and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate who helped me explained everything for ease of set up. Speed perfect.

    I would recommend this to a friend