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Customer Ratings & Reviews

$299.98
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Customer reviews

Rating 3.9 out of 5 stars with 664 reviews

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Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 664 reviews
  • Rated 3 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for 1 month. I upgraded from an older Arris modem and still unsure if this one is any better and it was double the cost of my last one. I have a good internet so I thought the speed would be quicker but I'll give it more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Excellence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem/router. Set up was easy with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and it's speed is very very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Surf Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Router and Wi-Fi and so far it’s been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product increased speed of our home internet. Had to contact arris to set up new passcode for 5g.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not what its cracked up to be but for the cost could have gotten something cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my internet providers unit with this. So amazingly better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well *********************************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing this Arris G36, make sure is compatible with your wi-fi server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super power

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Makes your internet super powered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, easy password change. No problems at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arris G36 modem/router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router does not work as advertised with COX Internet service. We had 2-months of very frequent disconnects. COX service came out to our home at least 8-times. Ultimately COX gave us one of their rental modem/routers for free and all of our technical problems immediately went away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly the way it is supposed to, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for my application. would recommend for Gigabit internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice — covering the whole house upstairs and downstairs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm SO disappointed in this router. My Husband and I use the internet for everything. We both work from home and often have online meetings at the same time while playing music and streaming a show. We also both online game. I pay a LOT for my internet service as a result. This device and it's terrible app have been the biggest thorn in my side! I was already upset I had to switch from Google Fiber to Xfinity with a move but this device has caused my systems to crash, calls to drop and more. I rely on my internet for my livelyhood and betwen the band splitting not working, the random invisible networks and an app that takes eons to load or do anything (I often just went around it on my computer) I regret the day I bought it and will be replacing it IMMEDIATLY. If you're like me and have 18+ devices, work from home and generally make the most out of your internet, save yourself the migraine and get something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is super fact & so much better than the cable company provided router,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use out of the box. Almost plug and "play".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, good reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great, easy setup with the app, have had for a few weeks am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and wifi router works great on fios!!!

    I would recommend this to a friend