Customer Ratings & Reviews

I have only had this for 1 month. I upgraded from an older Arris modem and still unsure if this one is any better and it was double the cost of my last one. I have a good internet so I thought the speed would be quicker but I'll give it more time.

Excellent modem/router. Set up was easy with the Geek Squad!

This product is very good and it's speed is very very good.

Upgraded my Router and Wi-Fi and so far it’s been great!

Great product increased speed of our home internet. Had to contact arris to set up new passcode for 5g.

Its ok not what its cracked up to be but for the cost could have gotten something cheaper

Replaced my internet providers unit with this. So amazingly better.

works very well *********************************************

I highly recommend purchasing this Arris G36, make sure is compatible with your wi-fi server.

Excellent product. Makes your internet super powered!

Easy set-up, easy password change. No problems at all.

This modem/router does not work as advertised with COX Internet service. We had 2-months of very frequent disconnects. COX service came out to our home at least 8-times. Ultimately COX gave us one of their rental modem/routers for free and all of our technical problems immediately went away.

Works exactly the way it is supposed to, no problems.

Works very well for my application. would recommend for Gigabit internet

Nice — covering the whole house upstairs and downstairs

I'm SO disappointed in this router. My Husband and I use the internet for everything. We both work from home and often have online meetings at the same time while playing music and streaming a show. We also both online game. I pay a LOT for my internet service as a result. This device and it's terrible app have been the biggest thorn in my side! I was already upset I had to switch from Google Fiber to Xfinity with a move but this device has caused my systems to crash, calls to drop and more. I rely on my internet for my livelyhood and betwen the band splitting not working, the random invisible networks and an app that takes eons to load or do anything (I often just went around it on my computer) I regret the day I bought it and will be replacing it IMMEDIATLY. If you're like me and have 18+ devices, work from home and generally make the most out of your internet, save yourself the migraine and get something else.

This modem is super fact & so much better than the cable company provided router,

Very easy to use out of the box. Almost plug and "play".

working great, easy setup with the app, have had for a few weeks am very happy

Great modem and wifi router works great on fios!!!