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Customer Ratings & Reviews

$299.98
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Customer reviews

Rating 3.9 out of 5 stars with 664 reviews

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Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 664 reviews
  • Rated 5 out of 5 stars

    surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to install just plugup love would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. 2.4ghz is extremely slow for some reason but the 5ghz is blazing fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well where it is. The problems that I’m experiencing are with rooms that are farther away. Signal then signal gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes Coaxial wifi even faster! Super easy setup too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is perfect for the price, its fast and was very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more waiting for websites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. My internet is functioning so much better than what I had!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most difficult to set up we've ever had...apps they have do Not do anything...Can't connect with printers, extenders, no WPS button...finally figured out how to get to web gateway and got a number but enabling that kicked everything offline, turned off and got back on but still can't connect with printer or extender...Would not buy an Arris again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good -- we brought this to replace the Job modem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, plagued with dropped internet issues. Save yourself the headache and buy dedicated modem and dedicated router. Your life will be much simpler. As far as the product itself when it works it's awesome. Bit, you will have connection for a few hours to days then poof l, all connection gone until you unplug and restart the unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far It have been working good. I really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great once you get it set up; will need to set it up online and register

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was never able to get working properly.l

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the app to set up did not work for me at all, tried 3 times. I was able to finally get set up using the browser but wifi speed was less than 100MB. Plugging in network cable got around 950MB. Returned to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem + router combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, good with xfinity internet. No slowdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem router combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and works great with spectrum internet services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, runs great, no problems, does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great High Speed Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast modem for every day use with a high speed internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly & nice that it is set up already for the next wi fi upgrade..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frequent connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others, consistently losses internet connectivity like once or twice a week. Have to restart router every time. Old surfboard this replaced never did that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some work to get everything at a place with a good network connection. Once I did, everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minimalist, less wires/multiple devices. Good spee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Getting gig speeds without issues. App needs work.

    I would recommend this to a friend