Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.98
Save $29.02
The comparable value is $329.00

Customer reviews

Rating 3.9 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 3.9 out of 5 stars

  • Performance

    Rating 3.9 out of 5 stars

  • Setup

    Rating 4.0 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 664 reviews
  • Rated 5 out of 5 stars

    High speed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the high speed for longer than any other modem I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity compatible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert on these things but seems to be working fine with xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity ready

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good, comprehensive all-in-one choice for xfinity users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade for Beam users.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my service and reaxhes up to where I need it to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard is unreliable. My Nighthawk (Netgear) and Eeros Mesh system never had wonky internet service. I went ahead and bought another Nighthawk Modem to handle 2.5 G internet and Eeros 7 Max. I knew I should've bought the mesh system and not a 2 in one internet/router. Surfboard sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was quick and efficient. We installed the modem that day easily. It was easy to reprogram the various pieces of equipment that interfaced with it. The router has worked flawlessly since then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router that won't drop the internet signal often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.. Doesnt seem any faster then the previous one. Same brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 in 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 in 1, eliminates extra equipment boxes. Works great, easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, helps get the job done with supporting multiple devices in this household. We rewlly needed at 3.1 docsis so support our high speeds and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this modem/router. This works well with my internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem router combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem router combo has 2.5 GB port would like more but does the job. WiFi 6 is fine for most devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs inspection...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked but wouldn't download faster than 29 - 30 MBPS. Upload was terrible but that's the cable provider's fault because it's been like that with my other modem. Needs inspection for potential technical issues and/or ISP compatibility issues...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the investment.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better documentation but a good product all in all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting way too long

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have purchased my own rotor haven't had an issues with my internet. I waited way to long for this purchase. Do yourself a favor. Buy your own rotor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better signal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved greatly my internet signal arround the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems after several months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and easy to use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the with Comcast Xfinity rather than renting their modem forever. Over time you can really save money this way. I do believe that Comcast is throttling the speed based on not renting from them, I find that I need to restart this modem every few weeks to get the speed back up to what it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Had a little issue connecting it to my Comcast account because they messed up with my old modem. I had an old Arris that guy fried from a lightning storm. Had to get the latest model and once it was connected, it’s been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet works much better now, with my new modem!

    I would recommend this to a friend