Customer Ratings & Reviews
- Model:
- G36
- |
- SKU:
- 11391288
Customer reviews
Rating 3.9 out of 5 stars with 664 reviews
(664 customer reviews)Rating by feature
- Connection Quality3.9
Rating 3.9 out of 5 stars
- Performance3.9
Rating 3.9 out of 5 stars
- Setup4.0
Rating 4.0 out of 5 stars
to a friend
Rated 2 out of 5 stars
software is buggy. don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's Junk don't buy. If you just plug and play, its works alright. The software app is a total joke. It won't update any setting through the app, many bugs need to be fixed. I have 600mb xfinity. its wifi only gives me 300mb. Just switch to netgear nighthawk ax 2700, out perform the g36.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Super Slow...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the slowest gigabyte modem/router on the market.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't waste money on this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work well at all. Now paying for internet carrier rental.kept losing wifi. Even with ethernet the router/ modem would just drop service.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
great range and great speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent new band modem and router combo. highly recommend
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Networking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good choice for your home networking device..
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Arris Surfboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong kind, and I returned it for one that I needed.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our home about 1500 sq ft works great no issues
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 1 out of 5 stars
wifi problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible... highly overpriced. cant get help from anyone at the store level or customer support...
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Super quiet. Nothing to complain. Very good quality and nice looking
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and set up and everything works amazingly! 5 stars *****
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and I would def Italy recommend it to any one.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Mywifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and with the docsis 3.1, much more stable.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
MODEM UPGRADE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS AMAZING! GREAT FOR MY GAMING HOUSEHOLD AND STREAMING SERVICES
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 1 out of 5 stars
Slow wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried everything to make this router work but kept going out even with technical support coming out.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
A great modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome item. I’m glad I bought it.✅✅✅✅
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 2 out of 5 stars
Xfinity customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I an Xfinity customer. I had a lot of problems getting this to work with my security system. In fact, they had to come out to get it working.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great modem alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome alternative to Comcast router, no monthly fees for equipment.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice Router
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best router versus renting from your cable company.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 1 out of 5 stars
Unsatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised by the price. Cox communications has my area. So they control the speed. With that being said. My three cameras outside and one inside loose signal constantly. Watching YouTube is fine for some time. Then boom signal drops. I don’t know if it’s the modem or cox. This feels like mob boss antics. You have to rent a modem from cox.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as good as the xfinity modem but worth saving $15/mn rental fee.
This review is from ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend