Customer Ratings & Reviews

If you've never set up an Arris model before, be prepared to spend some extra time figuring out how. Instructions are not as user friendly as previous/cheaper models as I assume people would gravitate towards the cheaper product. I bought this because it was supposed to be compatible with my xfinity high speed internet. It was noticeably faster but only works when it wants to. The Wi-Fi cuts out too many times which was inhibiting me from working at home. I was not able to stream movies sometimes. Once I switched back to my older arris modem and xfinity modem, it worked fine. Not worth the headache and money. I shouldn't have to call for support. For that amount of money, it should be plugged in and ready to go after set up.

Installed without any problems, works great. Would recommend to anyone.

We still have tissues with wireless Internet. But it is faster.

This router/modem works well when it works with fast speeds and good strong connection. However, there is a reported issue with Xfinity and Arris that disconnects devices because of internal wifi lane congestion. This happens about once or twice a day and I have to reboot the router to get everything working again. They are supposedly working on a firmware fix but it has not come out yet to resolve this issue. I will be looking for other options.

Originally I was going to purchase a lower end surfboard modem but I have more speed and Will probably add more speed. So this is the answer and I was right. A little more expensive but it's Great

Good, the internet running very good and the signal is better in all house.

A fast router, easy to set up after a few early steps. I bought this to cut my internet cost from Xfinity. Working good so far.

Loved how quick and easy the changeover was and to be able to have 5g wifi now is a great upgrade i needed

I am very pleased with this product! It has great range and speed!

So far so good! Easy to install and performance has been great with Xfinity 1 Gbps service.

This surfboard was easy to set up thanks to the Arris app. I was up and running—even with my ISP’s assistance—in less than 45 minutes. And I’m not computer savvy! Only my old printer needed a nudge to connect wirelessly; every other device quickly picked up the connection. I have checked the app every day since the installation and all devices are still connected to the Internet.

Excellent product, no regrets. It had exceeded my expectations. Good buy!

Awesome router absolutely love it ok range and super fast speeds

I've had this modem for a while now and have been happy with it's performance. The price was great compared to other products out there with similar capabilities/maximum speeds. Seems this modem should support speed upgrades for at least a few years ahead.

Works good on cox internet did not have in trouble setting it up.

The device works as expected with smooth installation and activation.

Extremely fast Wi-Fi!!! Easy set up. I love it. Cox approved.

This modem was fast, when it worked. However, we had to reset it multiple times per day while we had it. It wasn’t worth the price.

Replacement for my old modem which was no longer supported by Cox. Mistakenly purchased thinking this was just a modem. It is a Modem /Router. By the time I figured it out it was too late to return it. Hooked it up anyway and plugged in the Google home router and turned of the built in Router. Works good, but I’m sure I would have saved some money if it was only a modem.

I bought this to replace my old cable modem to get faster speeds. So glad i got this unit. It replaced my entire home network gear. The built in wireless was so strong i no longer needed my old access point extenders and i have blazing speeds now through out the whole house with just this one device. All i can say is WOW!