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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.1 out of 5 stars with 369 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.1 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 369 reviews
  • Rated 5 out of 5 stars

    Pioneer 4660NEX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for car audio enthusiasts. Made me feel warm and fuzzy inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely beautiful radio it fits amazing in my 2009 toyota camary

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pioneer ignores emails

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reverse camera only works 10% of the time when I start the car, most of the time it just shows a black screen. Ive replaced basically every part of the camera system and it still doesn't work. I also have a front camera mounted and that seems to always work fine. I emailed Pioneer a few times while I was still in my 12 month warranty window and they never replied so now im just stuck with an expensive head unit that shows me a black screen when I reverse 90% of the time

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We sincerely apologize for the inconvenience you've experienced with your recent purchase. It's disheartening to hear about the persistent issue with the reverse camera functionality despite your efforts to rectify it. We understand the frustration of not receiving a response from Pioneer within your warranty period, leaving you feeling stranded with a malfunctioning unit. We'd like to assure you that your feedback is invaluable to us, and we're committed to resolving this matter promptly. Please reach out to our customer support team at your earliest convenience, and we'll do everything in our power to assist you in finding a satisfactory solution to ensure your satisfaction with our product. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality nice design very quick responsive item must by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I would definitely recommend to a friend or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Souper DUPER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is much better than I could have hoped for. It's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good item. It worked well and did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head unit, it does everything I wanted it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice options and looks good........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stereo out their

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont think about it youst buy it worth every penny

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display looks almost greasy and some graphics aren’t sharp.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor for every task I purchased for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glitchy interface. Connecting to CarPlay disables the phones gps. But the head unit gps doesn’t always work, leaving me with no navigation without jumping through a bunch of hoops disabling wireless CarPlay. Music would cut in and out constantly. Adjusting the volume is almost completely unresponsive and very slow to adjust. When mirroring with hdmi the resolution is very poor and delayed, the picture would also not fill the screen, making the image even smaller that what is on my phone screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Straight up garbage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything installed with the RR, everything was up and running great. Carplay on this unit is trash. It constantly disconnects. The different map apps randomly stop functioning mid-trip. This head unit scream "minimally-viable-product." Where they make people buy it, and hope they can fix all the problems with it. This unit is trash, much like best buys 2-week return policy, so I won't be shopping with them anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst software and interface. Don’t buy this. You’ll waste time trying to set this up. Even their help line can’t cover all the necessary info.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SportsFan,

      Please accept my apologies on behalf of Pioneer for the inconvenience caused. I know that this could be an unfortunate situation, but if there's anything else that we can do to resolve your concern please feel free to contact us at 1 (800) 421-1404.

      Chelsea
      Pioneer Support
      https://www.pioneerelectronics.com/PUSA/ BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Alexa Dud!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Amazon Music and Alexa you are going to HATE this radio! Now I know where all the 286sx processers from 1984 went. Pioneer is using them in their radio's. The radio won't just connect to the internet over Bluetooth to your phone. In order for Alexa to work you have to turn on the phones WiFi hotspot. EVERY TIME YOU GET IN THE VEHICLE! I was better off using a $20 Echo Auto and Aux Speaker plug. Ask Alexa to do almost anything an it thinks for a minute then does NOTHING! PIONEER should be ashamed of this equipment! Don't Buy It! Geek squad did an outstanding job installing this and my backup camera. This review should reflect poorly on Pioneer not BestBuy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    In my opinion, waste of money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this $600+ stereo. I bought this one in specific because the google maps and the fact it has sirius radio. It has sirius as an app. But it does not come with a tuner to actually be able to use sirius, which for $600 I feel is ridiculous. ALSO the screen is SO bright at night time, there is no settings anywhere to adjust the brightness it is VERY distracting at night time. Half the time the android auto feature doesn't even come up. The worse $600 I have ever spent.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6.8" - Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    No service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, the guys couldn't help me figure out the kind and tyoe of radio i wanted and needed. I waited 3 months to get it installed. A week before my installation best buy canceled the install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really enjoy it. Found the screen interface to be less responsive then my Kenwood. usb connection wouldn't work for me, so I brought it back.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Smooth,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.pioneerproducts.com/support

      Pioneer Support,
      Merjorie BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t give it a higher rating since it hasn’t been installed yet. Ordered this for my daughter. Verified it would work with her car. Purchased with all parts and installation and schedule appointment to have it installed. 6 weeks later she shows up to have it installed only to be told she has to order another part. So…more money and more time waiting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not the best but not the worst

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done the display isn’t the best it looks like it’s a little faded (color wise) it does lag a little bit but not too much maybe like a second or two behind. You can have some fun with the customizations and you can watch YouTube when your in park so that’s cool but For the price You could get a way better one

    No, I would not recommend this to a friend