Customer Ratings & Reviews
- Model:
- DMH-W4660NEX
- SKU:
- 10155009
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Worst pioneer ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple play continuously disconnects. Sounds like this is a common flaw. While on a call, no one can hear me. Might be due to poor install by best buy or might be that this unit is complete garbage Updated firmware for each the last two versions and still its crap.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.8" - Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Pioneer radio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every now and the screen turns off in the middle of a song as I’m driving then turns back on. Guess bad wiring
No, I would not recommend this to a friendDON'T BUY IF YOU WANT A RADIO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT A RADIO CANNOT GETB AM STATIONS FM ARE VERY WEAK
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello MichaelW,
Thank you for taking the time to review our Pioneer - 6.8" - Amazon Alexa Built-in, Android Auto™, Apple CarPlay®, Bluetooth® - Multimedia Digital Media Receiver. I know it can be dissatisfying that its not working as expected. For further question you can contact our customer service at at 1(888) 287-7658 Daily 8am - 9pm CT
Pioneer Support
Molina
www.usca.pioneer-tv.com
pioneer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.piece of junk, constantly disconnects from your phone no matter the connection type, usb or bluetooth.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-W4660NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Very unhappy with this very expensive head unit.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, clumsy as can be in terms of the way the software has been arranged, and it lacks to many features I wish it had. The features is does provide are annoying to get to and in the end I just wish I never bought it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver - Black. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Pioneer Support
Louise
https://www.pioneerelectronics.com/PUSA/AboutPioneer/Contact+Us
It ok that’s it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was think this was a good radio but it turned out to be not so good I get a call on it and it goes back to the song it shows it play but no sound have to turn it all the way off and back on to get the sound to work
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you experienced with the radio. We strive to provide quality products and excellent customer service, so we apologize for any inconvenience this may have caused. Your input is valuable to us as we continuously work to improve our products. We will address this issue with our manufacturing team to ensure it is resolved in the future. Thank you for bringing this to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Got a bad unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant distortion and rear speakers not working I think I have a bad unit the technician thought he fixed the issue Not
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
If you just got the unit, I would suggest having the Geek Squad a chance to troubleshoot further.
Brand response from PioneerCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Pioneer - 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
Please visit https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Crap - and no support from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working straight out of the box. Bluetooth and Android Auto not working
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having a problem with the DMH-W4660NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide further troubleshooting assistance and try to get the Android Auto working.
Not reliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently does not connect to Apple car play. Frequently shuts off and restarts. Not reliable.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit after 2 weeks no pioneer service no communication
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi GinaH! We offer our sincerest apologies for the inconvenience you encountered with your Pioneer DM Receiver. Here at Pioneer, we prioritize quality and customer satisfaction, and we are disheartened that you did not receive the service you deserve. To address this issue promptly, please reach out to our customer service team at (888) 287-7658. We offer 1-year manufacturer's warranty. Your feedback is important to us, and we are committed to enhancing our communication and service in the future.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter garbage. The Geek Squad nicknames these the "duo" models because they require 2 install appointments. 1 to install, the other to remove and return.
No, I would not recommend this to a friendXxxxx,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was bought by stealing my credit card. Therefore, your request for a review is poor on your part.
No, I would not recommend this to a friendDon’t but this radio.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk lasted less then a year and died I am So glad I had the protection plan.
No, I would not recommend this to a friendWaiting patiently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it installed yet, appointments are 2-3 months behind, but installation is is free...
No, I would not recommend this to a friendAlmost perfect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the stereo for a couple days and it’s been great. The reason for 4 stars instead of 5 is the volume controls. The physical + and - on the side of the unit aren’t too responsive. A volume knob on this unit would’ve made it a perfect IMO. CarPlay is great along with HD radio and Sirius XM. I love the album art that appears with the Sirius XM songs.
I would recommend this to a friendNot compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this product and it was not compatible with my husbands car
No, I would not recommend this to a friendUnsatisfactory install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible installation job. Broke my trim and didn’t install the unit correctly.
No, I would not recommend this to a friendAverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with it most likely going to return and get something better
No, I would not recommend this to a friendUnprofessional installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unprofessional installation crew at pinole, california
No, I would not recommend this to a friendGood price for what you get.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this radio because it has Bluetooth and it fit my old car. It has been great in many ways. I like that I can use CarPlay to synch it to my phone, so no wires necessary, minus the first synch. It does delay some when there are storms, but generally it works great!
I would recommend this to a friend