Customer Ratings & Reviews
- Model:
- DMH-W4660NEX
- SKU:
- 10155009
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Nice unit, buggy interface.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like this very expensive wireless CarPlay receiver more, especially given the price, but it has been a bit of a headache to use sometimes. When it's actively being used for CarPlay, it's quite nice — the screen is pretty good and relying on the CarPlay interface works fine. Otherwise, it's pretty clunky. The built in interface is laggy and when you press the screen, it takes about a second for it to react. Something as simple as adjusting the volume can be strange because when you tap the screen to adjust it, the beep and change of volume doesn't happen instantaneously. My biggest gripe, is when connecting to wireless CarPlay, it doesn't automatically launch CarPlay. You have to press the show apps button then the launch CarPlay button every time you hop in the car. There is no setting and this is confirmed by many other owners of this in different forums. Three firmware updates since purchase have not resolved this problem. (Also wireless firmware update always fails — only USB update works.) I give two stars because Pioneer does not provide any support and refuses to fix this issue.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer - 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver you purchased. We truly appreciate your feedback and take your concerns seriously. We apologize for any inconvenience you've encountered while using our product. It's disappointing to hear about the difficulties you've faced with the built-in interface, laggy response times, and the lack of seamless integration with wireless CarPlay. We understand the importance of a smooth and intuitive in-car experience, and we regret falling short of your expectations in this regard. We're genuinely sorry to hear about the challenges you've had with our product and that you feel our support has been lacking. We strive to provide excellent customer service and support, and we regret any disappointment you may have experienced in this regard. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Nice unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the radio. Still checking out all the features. So far so good! Will update later.
I would recommend this to a friendMR.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great price. More than I expected. Installed quickly, well informed on all questions. Courteous employs on helping me find a great radio, and getting installed.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Decent for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit with quite a few features if connected to the vehicle properly.
I would recommend this to a friendStereo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stereo it works great and easy to program and connect too as well
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Radio install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install went fine. Have to take it back for repair.
No, I would not recommend this to a friendDid not work our for me and my iPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into this unit I am very disappointed. The install guys did a great job. The thing looks beautiful. But it just doesn't work right and it never will as the tech explains it. If I had a dedicated hotspot device, instead of the one in my iPhone he said it would perform better. As it it logs on momentarily and then drops off and the Wifi takes over and then stops working like it should. It seems to be a firmware problem with the Pioneer. So I wasted the extra $250 or whatever by not buying the 2660 or 2550 with the DVD player and going wireless. What a waste. I DO NOT RECOMMEND this unit AT ALL. I was trying to upgrade my Chrysler to Apple Carplay and could have done it for a lot less money. This may work better with an Android phone. I'll never know.
No, I would not recommend this to a friendFirmware has been updated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just so everyone knows there is a firmware update from Pioneer that fixes a lot of the issues people keep having. Check out their site and look at the firmware updates. You have to put it on a USB thumb drive and then plug it into the unit and follow the instructions.
I would recommend this to a friendBad experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy open box had no idea it didn’t come with anything and was told I would have to wait a day to return
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear the unit did have all the accessories. Unfortunately, an open box unit could be missing accessories or have slight damage.