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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.1 out of 5 stars with 369 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.1 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 369 reviews
  • Rated 2 out of 5 stars

    Cool, But Too Many Glitches!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio is really cool and it's nice to have wireless Android Auto in my 2017 Rav4 Platinum edition. I have the JBL sound system and I got it connected, the problem is you can't listen to the radio loud without the sound cracking above 29. The tech told me that I had to upgrade my speakers, even though I had the best sound system already. I was told that aftermarket radios tend to pump out a higher sound than the normal factory radios that come with cars. However, I had the pioneer 2330nex in my old car and never needed to upgrade my speakers. So I didn't like that. after spending over $500 on this unit, and 350 for the plug n play adaptors for my SUV, it sounded like it would be more of a hassle and it wasn't worth it. Its also hard to raise or lower the volume on the touch screen, which is inconveniently located on the side because it's not really responsive. You have to keep pressing it and messing with it in order for the unit to feel your finger. Another problem I had with this radio is that I couldn't update the firmware!! I tried doing it through USB drive and through the pioneer app. None would work. It also wouldn't let me do anything with the internet, it kept saying that I have to accept the privacy policy. So I did accept the privacy policy in the app, but it still didn't work.. Overall this is a nice concept, radio but they have to fix all the glitches that come along with it. I returned this expensive unit after 2 weeks and I put in my other pioneer radio 2330nex in my RAV4 and it's works flawlessly. On a side note, (for those with a 2017 Rav4 Platinum edition) I like that my tech was able to get my bird's-eye view camera and my backup camera both connected into one screen. But the original bird's-eye view camera button does not work, nor do the individual views, which would be with any aftermarket radio. If you could find a tech that can hardwire in the overall bird's eye view with the backup camera to show on one screen, then it's pretty cool to use an aftermarket radio without giving up all the cool camera features on this particular SUV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Car unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device installer recommended this unit completely satisfied,installer did a great job,instructed me on how the unit works and it exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Android Auto is seamless. Quality of blue tooth is great. I just wish it had a USB c input to charge my phone faster.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best for Upgrade to Carplay

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, love having Carplay in my Explorer! I wish the screen was a bit more flush with the edges, but it is excellent overall and the touchscreen is as responsive as a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Pioneer product. Seamless and user friendly. I put in my 4runner and is MUCH better than the stock player. This product is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit but having some issues with the radio staying on to long after car is turned off but I love the pioneer stereo operation of the unit is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio does what I needed, original radio technology was too old to bluetooth my phone and now I also have navigation and maps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    car stereo replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stereo does everything I wanted. they guy did a great job on installation. It got done in the time they said

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The DMH-W4660NEX is over-priced junk.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a devoted follower of Pioneer's renowned Premiere line since the 90s, I eagerly anticipated the upgrade to my 2018 Dodge Challenger's audio system with the Pioneer DMH-W4660NEX. This decision was made with careful consideration, particularly due to the necessity of integrating the iDatalink Maestro RR Module to maintain essential vehicle functions upon replacing the stock radio. The Pioneer DMH-W4660NEX's inclusion on a very short list of head units compatible with the iDatalink Maestro RR Module played a significant role in my purchasing decision. Screen Size and User Interface: Despite the intricate setup involving the iDatalink Maestro RR Module, the Pioneer DMH-W4660NEX's performance left much to be desired. The disappointingly small screen, scarcely larger than a smartphone, pales in comparison to the stock radio. Additionally, the user interface feels antiquated, failing to meet the standards set by Pioneer's esteemed Premiere line. Touch Screen and Controls: Navigating the Pioneer DMH-W4660NEX's touch screen proves to be an exercise in frustration, with an alarming rate of unregistered touches and minuscule on-display buttons. Such shortcomings are inexcusable, particularly given the investment required to integrate this unit seamlessly into a Dodge Challenger. These issues present a serious danger to the driver and others on the road, as simple tasks such as changing the channel or adjusting the volume can lead to distraction and potential accidents. Amazon Alexa Integration and Phone App: The promise of Amazon Alexa integration, coupled with the convenience of a phone app, were compelling selling points for me. However, both features fell short of expectations, with Alexa failing to function altogether and the accompanying app lacking essential configuration capabilities. Settings and Performance: Configuring the Pioneer DMH-W4660NEX, despite the assistance of the iDatalink Maestro RR Module, proved to be an arduous task. The unit's settings are rigid and inflexible, and its performance is sluggish and unresponsive. These shortcomings are especially disappointing given the extensive integration process required for Dodge Challenger owners. CarPlay Connectivity: As a crucial component of modern vehicle integration, CarPlay connectivity is essential for Dodge Challenger owners seeking to enhance their driving experience. Unfortunately, the Pioneer DMH-W4660NEX's CarPlay functionality is unreliable at best, undermining its utility as a premium audio solution. Overall Assessment: As a loyal Pioneer customer and Dodge Challenger owner, the Pioneer DMH-W4660NEX's failure to meet expectations is profoundly disappointing. The necessity of integrating the iDatalink Maestro RR Module, combined with the unit's subpar performance and functionality, leaves much to be desired. I cannot in good conscience recommend the Pioneer DMH-W4660NEX. Conclusion: In conclusion, the Pioneer DMH-W4660NEX represents a regrettable departure from the standards of excellence that once defined Pioneer's Premiere line. As a long-time advocate for Pioneer products, I am disheartened by their failure to deliver a satisfactory audio solution. Moving forward, I will be exploring alternative options that offer superior performance and functionality, despite compatibility with the iDatalink Maestro RR Module. Pioneer must address the serious safety concerns posed by the device's shortcomings in the user interface and responsiveness before it causes accidents and potential liabilities for the company.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great radio!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fit perfectly in older model truck. Great upgrade from the old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought life to my 08 Yukon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing in my 08 Yukon almost makes me wish Tesla would integrate CarPlay. Finally having wireless CarPlay is amazing. I find myself enjoying the old beater again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer car audio

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Radio, it does good job so far The only issue is the gps antena get lost sometimes

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Mehdil! Thank you for sharing your feedback on the Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver. We're glad to hear that you're satisfied with the radio overall.

      We apologize for any inconvenience caused by the GPS antenna occasionally losing connection. This can sometimes happen due to environmental factors or interference. If you continue to experience issues, we recommend ensuring that the GPS antenna is securely connected and positioned for optimal reception.

      If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083 BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Check the placement of the GPS antenna. Sometimes people will mount it under the dash, causing a weak signal.
      If needed, please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer - 6.8" - Amazon Alexa Built-in, Android Au

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of bang for the buck! Easy to use and lots of applications that are easy to use , making listening a pleasure !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless apple car play and android auto pioneer always coming up with good head units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My satelite radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my radio was flawless and professional. The best communication I have had in years a pleasure to deal with will be back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks did the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything wotks great and sounds great and the service was impeccable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Radio!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazon and the wireless android auto and apple carplay is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be because the techs that installed it, walked me through the features, very happy with this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, it actually enhanced my stock stereo speakers! Easy to read and follow installation instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headunit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to occasionally forget the wifi from the headunit then reconnect, but wireless Android Auto works great!

    I would recommend this to a friend