
Your front door is an incredibly magical place. It’s where opportunity knocks and excitement arrives in cardboard boxes. It welcomes friendly faces and new acquaintances. And it’s a mighty protector against all that’s unwelcome. That’s why we built you a device that allows you to be at your front door no matter where you are. That’s why we packed advanced camera hardware and smart features into a mighty small frame. That’s why we lab tested it under extreme conditions so it always performs when you need it to. We engineered a video doorbell so magical, it makes you the magician. Infrared LEDs illuminates up to 29.6 ft.
A: I asked a question about this door bell. Said you had answered my question. But i did not get any response. Thanks
Q: Can this be used without wiring?
A: Hello there! Unfortunately, this Wyze - Video Doorbell Wired needs a wiring for it to operate. We highly recommend purchashing the Wyze Video Doorbell Pro since it is a battery operated device.
Q: 1. What are the exact dimensions of the doorbell? 2. How is it mounted?
A: The dimensions should be on the product site. If not I can measure them for you. The doorbell is mounted where the existing doorbell was. My only difficulty was in fitting the wire back in the groove. But I did it.
Q: What is the maximum distance that the chime can be from the doorbell?
A: Hi there! The max range between your Wyze Video Doorbell and chime varies, in an open and clear field, they can be up to 100 feet apart. If you have any other questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Q: I cannot seem to sync the cameral to my phone. What do i need to do to get this accomplished.
A: Hi there, we are sorry to hear your doorbell has run into some connectivity trouble! We would recommend power cycling the doorbell by flipping the breaker power the doorbell to its “Off” position, wait 10 full seconds, then flip the breaker switch back to the “On” position. For further troubleshooting steps, please take a look at this article: https://support.wyze.com/articles/360048445932 If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
A: You can replace an ordinary (non Wyze) with a Wyze.