Maytag - 5.2 Cu. Ft. 11-Cycle Top-Loading Washer - Metallic Slate

I am THAT customer because we purchased the white set and after it was delivered the silver color looked better for our preference. The white set was delivered by amazing employees and verified no issues or damages. The second set arrived silver color, the delivery team was not like the others. The washer had a dent in the front and worked fine. But paying for a new product I called the sales rep he swapped it out ASAP. The 3rd set arrived was delivered by a perfect team again, no issues or dents. We read the instructions and went through all the settings, we leave out the tray that holds liquid soap etc. We use the soap filled pods and place them at the bottom before loading the clothes. The water fills from that soap tray area, I could see issues from other reviews adding too much liquid soap. This machine is very quiet. Our older front load set you would hear it in any room of the house, now we can run it at anytime even after putting kids to bed. This is a lot bigger and holds what we had 3 loads all in 1 load now. Works perfectly, after reading the instructions we know what to set for colors and huge blankets to towels. We do like the deep fill sensor turn on/off button, for the larger loads etc this works great. After reading other negative reviews I am that customer, I sat with a flashlight watching the wash start. It starts off turning slowly and adding water as it spins slowly. The sensors click on and off for the weight of the load and water levels as it is spinning slowly. It will keep spinning and then stop. Water keeps filling and cuts off then it starts the washing cycle. I thought it was like the other reviews and not washing correctly. But it was still sensing the clothes and balance of the load. After a few minutes when it auto balanced the load and water was at the sensed capacity then the washing actually started and the agitator functioned as it should. We thought it was defective or not made like the old agitator sets. Some could think its not washing properly when it is self balancing the load. Yes I am that customer that would have exchanged it immediately but I love this set. Not one issue with the washer or brand, we made sure we did our homework before using this and we researched this unit on all the features on what it actually does. Make sure you have good water lines. We used our older water line and who knew they were smaller in diameter inside. We bought new water hoses that were I believe 5/8 inside opening and the water capacity with the water pressure was the only noise we heard while operating. This 3rd set is great delivery drivers can ruin anything by denting or drop items who knows. Bu that is not the manufacturer or items defects. The 1st set in white was just like the this one perfect and worked the same. I would highly recommend this to anyone. My mother is 5' tall and it is a taller huge tub. It is very easy to spin the tub by hand to bring all the clothes closer to you for access.

After much research i settled on this machine and so glad I did! What a difference from my 10 yr old HE washer to this one! had a chance to use most cycles and I like using deep fill on just about everything I wash! deep fill option is available on all cycles except normal cycle for some reason. maybe they purposely didn't put deep fill on normal since its probably most used cycle to conserve water/energy, i don't know. anyway, for my normal i use the colors cycle and then modify temp, soil level (wash time), spin, deep fill. i like that it remembers settings from previous wash and displays remaining cycle time. lid locks when you press start and unlocks when you press pause. great if you have small children or have to add something to wash load. when doing a small load i let machine auto-sense water level. it chose low level which seemed ok for the few items but that low water level left a little oxi residue on clothes so i had to rewash. i washed another small load using deep fill and i got much more water. enough to completely cover clothes this time and no oxi residue left on clothes. i use detergent as directed or less per load and my clothes come out clean! With my old machine I was adding more detergent and running extra rinse cycle. this washer has very big and deep drum so clothes can swish around freely. plenty of room for large loads and bedding. clothes loaded loosely allows them to move around freely and in this large drum it cleans well.i was able to wash all our large towels and wash cloths in one load that would normally take me two loads! it also handled my queen and king comforters no problem. yay! no more trips to laundromat! quiet washer compared to my old noisy vibrating washer. I only really hear it when its draining. otherwise pretty quiet even on spin. control panel is straightforward and simple to use. some ppl complain not enough water, but I don't have that issue. for an HE washer i get more than enough water using deep fill option for any size load. agitator is definitely better than the impeller i had in my old HE washer. only negative i found is the bleach dispenser is right up front and does not flush with water so its easy for clothes to tough that dispenser when loading if not wiped out. also there is no pre-soak or soaking option which is odd, but there is a soak using powerwash or deep wash option. One workaround I found is you can press pause during wash to soak for any length of time and hit start when ready again, but DO NOT OPEN LID while paused bc machine will drain after 10 min. I paused it for about 15 min with lid closed and it did not drain and then restarted with no problem to complete cycle. my pics show the difference in amount of water levels using auto-sense and using deep fill. the deep fill load completely covered with water and washer still adding more water! Overall really great HE washer that gets my clothes clean!

I bought this machine because my LG decided to stop working properly (unfortunately). The good things about the Maytag washing machine are: it has a decent amount of options / functions, it's easy to use, it's a good value, it has a large 5.2 cu. ft. drum, and it has an agitator (a personal preference). Other than the few positives listed above, it's absolutely horrible. I'm actually calling Best Buy ASAP to exchange it for something else. Let me explain why this particular Maytag is horrible. The day I got it, which was only 8 days ago from the date of this review, I was anxious to see how it performed. So, I got a small amount of clothes and put it in the machine. I set the machine according to my washing needs (Normal wash, warm temp, med-heavy soil, med-max spin and deep fill off). I decided to leave "Deep Fill" off to see how much water the machine would add based on the amount of clothes in there (huge mistake). Then, I pressed START. This is where the disappointment begins. The water started to fill. To my total surprise, the water stopped after a very brief amount of time, only putting about 3" in there. I mean, my clothes were barely wet! Then, to my total surprise again, the agitator started agitating...while my clothes were still dry! There wasn't even enough water in there yet! I was waiting for the machine to start filling up with water again, but it didn't. I couldn't believe what I was seeing! I've never had a machine where the clothes remained partially dry while being washed. Even on the rinse cycle, there's barely enough water in the machine to get the clothes totally wet. Anyway, the machine went through the cycles, while the clothes were still partially dry the entire time. Needless to say, I had to wash my clothes a second time. This time, I turned the "deep fill" on, hoping it would add a lot more water, or at least enough to get all of my clothes wet. IT DIDN'T!!!!! So, even with deep fill turned on, there's barely enough water for the clothes. One more issue. While it's running, everytime it goes into a different setting where the drum has to slow down / accelerate, it makes a loud clicking sound...like something is grinding inside the machine. It sounds bad! To sum everything up, the amount of water that gets added in the washing machine is not nearly enough to do any laundry, regardless whether the "deep fill" is on or off. It also has a terrible grinding sound when changing between settings. I'm totally disappointed with this washing machine. That's why I am exchanging it ASAP! Finally, I would NOT recommend this washing machine to a friend. I wouldn't even recommend this washing machine to someone who isn't a friend. Well, maybe...lol!!! The pics aren't the best quality because I had to reduce them in size in order for them to be attached. Hopefully, you can see them OK.

It's weird, it looks like it's not doing much on the surface but it cleans my clothes so much better than my old front load. It's easy to overlook that the impeller is doing all the work. It does not rely on just swishing the clothes around in water. So far I am very pleased with this machine. Just follow the instructions on how to load your clothes and the machine will do the rest.

Do not buy! I don’t know how I missed all of the negative reviews warning others of how this washer will eat, tear and destroy your laundry. I used the delicate cycle and even reduced the spin speed to the lowest setting and it completely shredded my two Anthropologie blankets into pulp. I used to wash them every month in my old Whirlpool top loading agitator washer and never had any problems whatsoever. The best explanation I found in researching tons of reviews about this washer was that the agitator winds up and then back down, so it seems like it can pull a piece of fabric and twist it all the way up and down causing tears. Additionally, I think with high efficiency washers, since it barely covered the load with water, the agitation might be harsher. I’ve now read so many reviews of people crying over torn sheets towels and clothes. This is ridiculous. I called Maytag and Whirlpool (parent company) and had the most ridiculous, disappointing lack of resolution. All they would offer is to charge me $100 to send a technician out to check if the washer has a functional defect or failure, and only if it does, will they then offer “options” such as fixing it. The washer is “functional” but it’s seriously horribly made if you can’t even wash a sturdy blanket on a delicate cycle!

My old washer was a Maytag. So I decided to go with another one. So far so good. Just need to get use to the new features.

One of my favorites products that I have in my house. Really strong with a high quality. Looks nice and efficient. Super easy to use. Any kind of clothes you can clean in this beauty. So satisfied with this product.

Very nice works amazing got I got it for a great price