Highlights
Key Specs
Screen Size13 inchesScreen Resolution2880 x 1920Processor ModelMicrosoft SQ1Total Storage Capacity128 gigabytesOperating SystemWindows 11 Home on ARMVoice Assistant Built-inNoWorks WithCortanaWireless ConnectivityBluetooth, Wi-FiBattery TypeLithium-ion2-in-1 DesignYesSecurity FeaturesFacial recognition
General
Product NameGeek Squad Certified Refurbished Surface Pro X – 13” Touch Screen – SQ1 – 8GB Memory – 128GB SSD Device OnlyBrandMicrosoftModel NumberGSRF E4K-00001Model FamilyMicrosoft Surface Pro XYear of Release2021ColorPlatinumColor CategorySilver
Display
Display TypeLCDScreen TypePixelSenseScreen Size13 inchesScreen Resolution2880 x 1920Stylus InputBuilt for Windows Ink (Active)High Dynamic Range (HDR)No
Processor
Processor BrandQualcommProcessor ModelMicrosoft SQ1
Storage
Total Storage Capacity128 gigabytes
Memory
System Memory (RAM)8 gigabytesType of Memory (RAM)LPDDR4X
Compatibility
Operating SystemWindows 11 Home on ARMOperating System CompatibilityWindowsVoice Assistant Built-inNoWorks WithCortana
Connectivity
Wireless ConnectivityBluetooth, Wi-FiNetwork ConnectivityNoneHeadphone JackNoGPS EnabledYes
Power
Charging Interface(s)ProprietaryBattery Life (up to)15 hoursBattery TypeLithium-ion
Camera
Front-Facing CameraYesFront Facing Camera Megapixels5 megapixelsFront Facing Camera Video Resolution1080pRear-Facing CameraYesRear Facing Camera Megapixels10 megapixelsRear Facing Camera Video Resolution1080p
Features
2-in-1 DesignYesKeyboard IncludedNoSecurity FeaturesFacial recognition
Dimension
Product Height8.2 inchesProduct Width11.3 inchesProduct Depth0.28 inchesProduct Weight27.2 ounces
Included
Included SoftwareWindows 11 Home on ARM⁴ (Wi-Fi Only), Microsoft 365 Family 30-day trial³, Xbox Game Pass Ultimate one month trial (accessible through Xbox.com/Play)1¹²Stylus IncludedNo
Warranty
Manufacturer's Warranty - Parts90 daysManufacturer's Warranty - Labor90 days
Other
UPC400065053506
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Meet the totally mobile Pro. Always with you, instantly ready, and designed to light up the best of Windows 11. Keep up anywhere, at any angle, with a detachable Keyboard² with built-in Slim Pen storage and charging³ — plus fast connectivity and all-day battery life, with optional Gigabit LTE.⁴
Mobile Pro
Always with you, instantly ready, and designed to light up the best of Windows 11. Keep up anywhere, at any angle, with a detachable Keyboard¹ with built-in Slim Pen storage and charging² — plus fast connectivity and all-day battery life, with optional Gigabit LTE.⁴
Leave the charger at home
Up to 15 hours⁴ of unplugged power with battery life designed to last — plus Fast Charging when you do need to go from low to full without skipping a beat.
8-core performance, more experiences than ever
With a custom-built Microsoft processor, Surface Pro X delivers the best of the mobile platform. From photos to Photoshop,¹ applications optimized for Windows on ARM make the sky the limit.
13” PixelSense Display with 2880x1920 resolution
From sketching or studying to gaming and binge watching your favorite show on the high-resolution 13" touchscreen, Surface Pro X effortlessly adjusts to the position you need, when you need it.
Internal Storage Capacity 8GB
Stores your music, movies, photos and more.
Crystal-clear video calls and more
Stay connected in high definition. Capture, edit, and share footage in 4K. All thanks to the built-in 5.0MP front-facing camera with 1080p HD video and 10MP rear-facing camera with autofocus.
Thinnest and lightest Pro
Starting at just 1.7 pounds (not including Keyboard, sold separately).⁶
Surface Pro Signature Keyboard
Next-level versatility in the perfect, premium Keyboard, with large glass trackpad, luxurious Alcantara®, and secure storage and charging for Surface Slim Pen 2.¹
Surface Slim Pen 2
Our best performing pen yet, with real-time writing, pin-point accuracy, and incredible shading thanks to a sharper pen tip and improved design.¹
Instant productivity, endless entertainment
Whether you’re editing a photo in Adobe Lightroom, streaming Halo Master Chief Collection, or smashing through emails in Outlook, Surface Pro X with Windows 11 is built for what you do.¹
Built for master multitaskers
Connect to 4K external monitors, charge your phone, or use a USB drive with two USB-C ports and an extra USB-A – all while charging Surface Pro X with the dedicated magnetic charging port.
Focus on your voice, not the background noise
Dual far-field Studio Mics and optimized speakers deliver the best video calling experience yet on Surface Pro.
Designed to do more
Meticulously engineered by Microsoft, Surface delivers the best of Windows. Add a Microsoft 365 subscription⁷ and the possibilities become endless.
Don’t worry about competing for bandwidth
Optional Gigabit LTE keeps you connected with blazing fast, reliable, and consistent speeds so you can keep streaming, chatting, or working without interruption almost anywhere.⁴
*Some software, apps, and accessories sold separately. Surface Pro Signature Keyboard and Keyboards are sold separately. Only Surface Pro Signature Keyboard has Surface Slim Pen 2 storage and charging capabilities. App availability and compatibility may vary.
**Pen storage and charging available on select Keyboards. ***Chatting via SMS is available in limited countries and will be made available to other geos on a rolling basis. Please refer to this page for more details Internet access required, ISP fees may apply.
³Battery life varies significantly based on usage, network and feature configuration, signal strength, settings and other factors. See aka.ms/SurfaceBatteryPerformance for details.
²Wi-Fi models of Surface Pro X come with Windows 11 Home on ARM. LTE models of Surface Pro X come with Windows 10 Home on ARM. Windows 10 on ARM does not install 64-bit applications that have not been ported to ARM.
At this time, Surface Pro X with Windows 11 Home on ARM will not install some games and CAD software, and some third-party drivers or anti-virus software.
Free upgrade to Windows 11 when available. The Windows 11 upgrade will be delivered to qualifying devices late 2021 into 2022. Timing varies by device. Certain features require specific hardware (see aka.ms/windows11-spec).
³Service availability and performance subject to service provider’s network. Contact your service provider for details, compatibility, pricing, SIM card, and activation. See all specs and frequencies at surface.com.
⁴Available colors may vary by market.
⁵Comparison of viewable content on Surface devices with 3:2 aspect ratio v. laptops with 16:10 or 16:9 aspect ratio.
⁶Weight not including Surface Pro Keyboard or Surface Pro Signature Keyboard with Slim Pen.
⁷During the device support period provided by Microsoft Surface.
What's Included
Surface Pro X Geek Squad Certified Refurbished
Power Supply
Quick Start Guide
Safety and warranty documents
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Microsoft - Geek Squad Certified Refurbished Surface Pro X – 13” Touch Screen – SQ1 – 8GB Memory – 128GB SSD Device Only - Platinum
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Reviews
Rating 3.7 out of 5 stars with 9 reviews
3.7Customers are saying
Customers are enthusiastic about the Geek Squad Certified Refurbished Surface Pro X for its overall performance and value. However, some customers have experienced issues with the screen, including the dreaded 'black screen of death' after just nine months of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 1 out of 5 stars
Don't recommend refurbished
The return period ended on Feb 16, 2023. And just now 1 day after, the top of the screen started to turn dark, I hope that's not the beginning only, or soon I will have $500 in the hole. Jesus!!!
Posted by Guzman
Rated 5 out of 5 stars
Tablet and computer all in one
Great to have tablet functionality with regular laptop tasks. It helps me sray organized. Still havent been able to madter all of what it had to offer but cant wait until I do. Clear and crisp pictures. Light but heavier than expected probably due to added keyboard and carry case. Overall a great buy and highly recommend!!
Posted by Nchazeleyez
Rated 3 out of 5 stars
surface x review
DISCLAIMER: I purchased a refurbished item. At first it was nice and worked fine, but then a music reading app I was using would occasionally crash or have potions of the screen black. Finally, it blue screened on me and I returned it. Aside from those severe issues, it worked fine and had a great feel, though it occasionally stuttered when turning through detailed photos of ancient manuscripts.
Posted by passerby1