Appliances 4th of July SaleEnds July 9. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Highlights

  • Key Specs
    • Screen Size: 13 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 2880 x 1920 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Processor Model: Microsoft SQ1 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • Total Storage Capacity: 128 gigabytes
    • Operating System: Windows 11 Home on ARM (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Wireless Connectivity: Bluetooth, Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • 2-in-1 Design: true (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
    • Security Features: Facial recognition
  • General
    • Brand: Microsoft
    • Model Number: TI-GSRF E4K-00001
    • Product Name: Geek Squad Certified Refurbished Surface Pro X – 13” Touch Screen – SQ1 – 8GB Memory – 128GB SSD Device Only
    • Color: Platinum
    • Model Family: Microsoft Surface Pro X
    • Year of Release: 2021
  • Display
    • Screen Type: PixelSense
    • Screen Size: 13 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 2880 x 1920 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Stylus Input: Built for Windows Ink (Active) (An active stylus/pen is able to communicate directly with a compatible device; active electromagnetic resonance (EMR) pens are powered via a device's screen and active electrostatic (AES) pens require an additional power source. A passive stylus does not have electronic features and is compatible with most capacitative touch screens.)
    • High Dynamic Range (HDR): false (An HDR-compatible 4K TV or other HDR-compatible product displays HDR video content when it's available from sources like 4K Ultra HD Blu-ray Discs and 4K streaming services.)
  • Processor
    • Processor Brand: Qualcomm
    • Processor Model: Microsoft SQ1 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
  • Storage
    • Total Storage Capacity: 128 gigabytes
  • Memory
    • System Memory (RAM): 8 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
    • Type of Memory (RAM): LPDDR4X (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
  • Compatibility
    • Operating System: Windows 11 Home on ARM (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Operating System Compatibility: Windows
  • Connectivity
    • Wireless Connectivity: Bluetooth, Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • Network Connectivity: None (The manner in which a device sends data to another device over a long distance without the use of wires or cables.)
    • Headphone Jack: false (The device features an interface that allows for the connection of headphones.)
    • GPS Enabled: true
  • Power
    • Charging Interface(s): Proprietary (The connection for transmitting power to charge the device.)
    • Battery Life (up to): 15 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
  • Camera
    • Front-Facing Camera: true
    • Front Facing Camera Megapixels: 5 megapixels (The more megapixels, the more detail that the camera facing the user can capture.)
    • Front Facing Camera Video Resolution: 1080p (Refers to the number of pixels, both horizontally and vertically, used by the camera facing the user to capture video. The higher the resolution the finer the video detail that can be seen.)
    • Rear-Facing Camera: true
    • Rear Facing Camera Megapixels: 10 megapixels (The more megapixels, the more detail that the camera facing away from the user can capture.)
    • Rear Facing Camera Video Resolution: 1080p (Refers to the number of pixels, both horizontally and vertically, used by the camera facing away from the user to capture video. The higher the resolution the finer the video detail that can be seen.)
  • Features
    • 2-in-1 Design: true (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
    • Keyboard Included: false
    • Security Features: Facial recognition
  • Dimensions
    • Product Height: 8.2 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 11.3 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 0.28 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 27.2 ounces (The out of box weight of the item.)
  • Included
    • Included Software: Windows 11 Home on ARM⁴ (Wi-Fi Only), Microsoft 365 Family 30-day trial³, Xbox Game Pass Ultimate one month trial (accessible through Xbox.com/Play)1¹²
    • Stylus Included: false
  • Other
    • UPC: 400065053506

Geek Squad Certified Refurbished

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Geek Squad® Certified Refurbished products.

Meet the totally mobile Pro. Always with you, instantly ready, and designed to light up the best of Windows 11. Keep up anywhere, at any angle, with a detachable Keyboard² with built-in Slim Pen storage and charging³ — plus fast connectivity and all-day battery life, with optional Gigabit LTE.⁴

  • Mobile Pro: Always with you, instantly ready, and designed to light up the best of Windows 11. Keep up anywhere, at any angle, with a detachable Keyboard¹ with built-in Slim Pen storage and charging² — plus fast connectivity and all-day battery life, with optional Gigabit LTE.⁴
  • Leave the charger at home: Up to 15 hours⁴ of unplugged power with battery life designed to last — plus Fast Charging when you do need to go from low to full without skipping a beat.
  • 8-core performance, more experiences than ever: With a custom-built Microsoft processor, Surface Pro X delivers the best of the mobile platform. From photos to Photoshop,¹ applications optimized for Windows on ARM make the sky the limit.
  • 13” PixelSense Display with 2880x1920 resolution: From sketching or studying to gaming and binge watching your favorite show on the high-resolution 13" touchscreen, Surface Pro X effortlessly adjusts to the position you need, when you need it.
  • Internal Storage Capacity 8GB: Stores your music, movies, photos and more.
  • Crystal-clear video calls and more: Stay connected in high definition. Capture, edit, and share footage in 4K. All thanks to the built-in 5.0MP front-facing camera with 1080p HD video and 10MP rear-facing camera with autofocus.
  • Thinnest and lightest Pro: Starting at just 1.7 pounds (not including Keyboard, sold separately).⁶
  • Surface Pro Signature Keyboard: Next-level versatility in the perfect, premium Keyboard, with large glass trackpad, luxurious Alcantara®, and secure storage and charging for Surface Slim Pen 2.¹
  • Surface Slim Pen 2: Our best performing pen yet, with real-time writing, pin-point accuracy, and incredible shading thanks to a sharper pen tip and improved design.¹
  • Instant productivity, endless entertainment: Whether you’re editing a photo in Adobe Lightroom, streaming Halo Master Chief Collection, or smashing through emails in Outlook, Surface Pro X with Windows 11 is built for what you do.¹
  • Built for master multitaskers: Connect to 4K external monitors, charge your phone, or use a USB drive with two USB-C ports and an extra USB-A – all while charging Surface Pro X with the dedicated magnetic charging port.
  • Focus on your voice, not the background noise: Dual far-field Studio Mics and optimized speakers deliver the best video calling experience yet on Surface Pro.
  • Designed to do more: Meticulously engineered by Microsoft, Surface delivers the best of Windows. Add a Microsoft 365 subscription⁷ and the possibilities become endless.
  • Don’t worry about competing for bandwidth: Optional Gigabit LTE keeps you connected with blazing fast, reliable, and consistent speeds so you can keep streaming, chatting, or working without interruption almost anywhere.⁴
Whats Included
  • Surface Pro X Geek Squad Certified Refurbished
  • Power Supply
  • Quick Start Guide
  • Safety and warranty documents

Q: Does this Surface Pro have a headphone jack?

A: No, this Surface Pro does not have a headphone jack.

Q: Does this Surface Pro come with a keyboard?

A: No, the keyboard is not included with the purchase of this Surface Pro.

Q: What is the screen size of this Microsoft Surface?

A: This Microsoft Surface Pro has a 13-inch touchscreen.

Q: How long does the battery last on this Surface Pro?

A: This Surface Pro is designed to last for up to 15 hours without needing to be plugged in.

Q: What is the total storage capacity of this Surface Pro?

A: This Surface Pro has a total storage capacity of 128 GB.

Q: What year was this Surface Pro model released?

A: This model of the Surface Pro was released in 2021.

Microsoft - Geek Squad Certified Refurbished Surface Pro X – 13” Touch Screen – SQ1 – 8GB Memory – 128GB SSD Device Only - Platinum

Model: TI-GSRF E4K-00001
SKU: 6505350
$319.99
Save $580
Comp. Value: $899.99
Trade in and save
Check your trade-in value.
Save when you trade in a similar device.
Items are covered under Best Buy's Return & Exchange Promise
No content
No content
Sponsored
Sponsored

Reviews

Customers are saying

Customers are enthusiastic about the Geek Squad Certified Refurbished Surface Pro X for its overall performance and value. However, some customers have experienced issues with the screen, including the dreaded 'black screen of death' after just nine months of use.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 1 out of 5 stars

    Don't recommend refurbished

    The return period ended on Feb 16, 2023. And just now 1 day after, the top of the screen started to turn dark, I hope that's not the beginning only, or soon I will have $500 in the hole. Jesus!!!

    Posted by Guzman

  • Rated 3 out of 5 stars

    surface x review

    DISCLAIMER: I purchased a refurbished item. At first it was nice and worked fine, but then a music reading app I was using would occasionally crash or have potions of the screen black. Finally, it blue screened on me and I returned it. Aside from those severe issues, it worked fine and had a great feel, though it occasionally stuttered when turning through detailed photos of ancient manuscripts.

    Posted by passerby1

  • Rated 5 out of 5 stars

    Tablet and computer all in one

    Great to have tablet functionality with regular laptop tasks. It helps me sray organized. Still havent been able to madter all of what it had to offer but cant wait until I do. Clear and crisp pictures. Light but heavier than expected probably due to added keyboard and carry case. Overall a great buy and highly recommend!!

    Posted by Nchazeleyez

Similar products from outside of Best Buy

sponsored