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Microsoft - Surface Ergonomic Keyboard - Silver

Intersection of design and functionality The Surface Ergonomic Keyboard’s double-cushioned palm rest uses a special, ultra-durable version of Alcantara® - a unique, proprietary material, sourced only in Italy, with aesthetic, sensory, and technical qualities unlike anything you’ve ever experienced.

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    Overview

    What's Included


    • Microsoft Surface Keyboard

    Ratings & Reviews


    Overall Customer Rating:
    82% of customers would recommend this product to a friend (58 out of 71)

    Features


    Protect your hands and wrists

    The subtle changes to the keytop geometry, split space bar and naturally arched shape protect you from wrist and hand strain, and improve your typing form to speed up your WPM.

    Carefully crafted experience

    The key sound, stiffness and texture provide a stable and quiet typing experience with optimized grip. Optimized feedback and return force prevents accidental presses and allows for smooth, consistent action.

    Bluetooth 4.0 connectivity

    Lets you connect wirelessly to your PC.

    32' wireless range

    Offers flexible connectivity.

    104 keys

    Full-size keyboard with numeric keypad and quiet-touch keys allows you to type comfortably and input numbers with ease.

    Windows shortcut keys

    For easy access to commonly used functions. Media keys let you control music and video functions.


    Customer rating

    Rating 4.2 out of 5 stars with 71 reviews

    82%
    would recommend to a friend

    Pros

    Cons

    • Rating: 4 out of 5 stars

      Very comfortable keyboard

      Posted
      kuya1284
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I purchased this keyboard to replace a Microsoft Natural 4000 Keyboard. Initially, I had connectivity issues when setting up and while using the keyboard. The keyboard would sleep often and wouldn't wake up. It wasn't until a co-worker recommended that I try purchasing a separate Bluetooth LE (Low Energy) dongle. Once I did, I was golden. The keyboard was a lot more responsive. What I especially like about this keyboard is how comfortable it is to type on. Personally, I prefer soft keys. However, if you're a keyboard masher who prefers stiff (mechanical) keys, then this keyboard won't be for you. There are a several things I dislike about this keyboard, which prevented me from giving this 5 stars: * It would have been nice if Microsoft included a Bluetooth LE dongle so that I wouldn't have had to purchase one on my own. * I know this keyboard was really intended for the Surface; however, it would be nice if this keyboard came in multiple colors, especially black, so that I would match the rest of my system. * I'm not a fan of the Fn (function) key. As an application developer who relies heavily on keyboard shortcuts, I use my function keys often as well as the shortcut keys for things like adjusting the volume. I hate having to toggle the Fn button just to perform certain tasks. I feel that Microsoft should have kept those buttons separate. * I feel that there should have been more spacing for the keys on the right side of the keyboard similar to the Natural 4000. I use the Insert, Home, Delete, End, arrow keys, and 10-key very often. Although I don't seem to experience issues with the positioning of the 10-key, I do tend to press the wrong key when reaching for the Insert, Home, Delete, End, and arrow keys. Before, I could press any of them without looking at the keyboard. Now, I actually have to look down just to make sure I'm pressing the correct key since the keys are so close to the Backpace, Right-shift, and Right-Ctrl keys. If it weren't for these shortcomings, which are all based on my personal opinions, I would have given this keyboard the 5 stars it truly deserves. If the issues I experienced are non-issues for you, then I highly recommend this keyboard. The moment Microsoft releases a black version of this keyboard (if they do), I won't hesitate to buy that as a replacement.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Okay, but not worth the money

      Posted
      DaviDurki
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      First, the good: The key travel is very nice. And obviously it's ergonomic, which I always appreciate in a keyboard - I use the Microsoft something-or-other 5000 ergonomic keyboard and mouse mostly. Second, the bad: It's bluetooth, and it kept dropping the connection and some letters. It was random - it would work for an hour, then have a fit, then work for two more hours. Maybe it was the bluetooth on my computer, but I didn't care enough about the keyboard to try and figure it out. Also, the standard Microsoft keyboard software won't control this keyboard, so you can't override any of the F keys or really do anything at all other than whatever the standard keys do. I do like the "favorite" buttons on the MS 5000 keyboard so I kind of miss those. Lastly, the F keys are spaced oddly. Being a programmer, I use all the F keys a lot and I like having them in clusters of four... I know, that's pretty picky. In the end, I returned it mostly due to the dropped connection. But maybe you won't have that problem. If I hadn't, I would be typing on it right now!

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Bluetooth Connectivity is Weak at Best

      Posted
      WilliamsonFamily398
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The keyboard is beautiful in color and shape. The keystroke is perfectly quiet which I love. There is one minor flaw and one major. The minor - gray color gets dirty quickly at the wristpad and we haven't found a suitable way to clean the fabric. Major - the Bluetooth connectivity is a bit shotty. It will be paired and be working and suddenly stop typing. We have replaced the batteries countless times only to have it fail again within a few days and we often need to unpair and then repair it again to get it working even when the batteries are at full charge and NOT being replaced. As of yesterday, we have been unable to get it to start working again. We have put in new batteries, reset the PC after unpairing the device and still nothing. We looked for updates and found nothing. The funny thing is, like most Bluetooth keyboards, you have to type a 4-8 digit number in order to pair the device. When pairing the PC accepts the numbers, links the keyboard and still... we can't type after pairing. We didn't research before we bought and now I wish we would have. Past our 30 day means no refund and so there goes $100+ we can't get back. I would not recommend this keyboard if you like your sanity.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Waste of money

      Posted
      Erik
      • My Best Buy® Elite Plus MemberElite Plus Member

      To the point, don't buy this keyboard. I've only owned this for 9 months and now I'm having to trash it because it stopped working. I've replaced the 2 AAA batteries 4 times since purchasing. During this time I've had issues on about a monthly basis where the keyboard loses it's ability to connect to my computer. Sometimes this lasts for 10-20 minutes. Sometimes it takes a day or two before it starts working again. Replacing the batteries when this occurs has never solved the problem. Sometimes a computer restart appears to solve the issue, other times, nothing I do fixes it but then randomly checking it later it's started working again. I'm also on my second computer since buying this keyboard, and I've experienced these issues on both computers. If this keyboard was wired I feel like that would resolve my issues at which point it would be 100% worth the money. But I work on my computer and I need a reliable keyboard and this just isn't that.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Great keyboard, intermittently disconnects/"sleeps

      Posted
      randomv13
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Using Windows 10, HP Laptop. I love the shape of this keyboard, as a SW dev I do a lot of typing. However, if I am not constantly typing on the keyboard and check an email (for example) the keyboard quickly becomes unresponsive and I can't type anything. Often my shift and ctrl keys become "stuck" despite my keyboard being physically clear of debris or any other reason for the keys to be stuck. I find this very frustrating because if I stop typing to check an email or google something, I waste time trying to get the keyboard to respond or I disconnect it and reconnect it. I honestly would return it and go back to my USB keyboard but i'm already outside the available return time. I have verified that my machine has Bluetooth and Microsoft Bluetooth LE Enumerator.

      No, I would not recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi there,

        We're sorry to hear about this! The behavior you are describing is not what we would expect from the product, especially if there has been no damage to the keys and you have confirmed your PC's Bluetooth compatibility. Luckily, it sounds like you are within the device's Warranty. We would recommend registering your device and reviewing the warranty status: https://support.microsoft.com/en-us/help/18406/surface-registration-process.

        Hope this helps!

        Take care,

        Amanda
        Surface Customer Care Microsoft

    • Rating: 5 out of 5 stars

      Not cheap... Still happy I bought it

      Posted
      Michael
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The only real issue with this item, is that its expensive for a keyboard (Bluetooth or otherwise). The keyboard is incredibly well designed, looks great, feels extremely comfortable. The key travel is perfect, no issues of it going too far or too shallow to where you're not certain if you've pressed the key. It goes to sleep fairly quickly when not being used or you've delayed touching the keyboard due to using only the mouse for a period of time. This is great for saving on battery and doesn't bother me at all, as once you actively start touching it again, the lag to wake-up and actually process the entry you entered does connect within 1-2 seconds. I've been very happy with this and I love using this every day for work.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Indecisive

      Posted
      Benb
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I loved my old ergo keyboard. Then I saw this and said "Finally, Bluetooth!" Then I saw their straight one with the finger print sensor. I was really interested in that and was trying to decide between the two. I decided on this one and I love it. Wish it had the fingerprint sensor since I use my laptop in docked mode which means the Windows hello feature doesn't work. I love that the number pad is integrated in this one compared to the old one... Try the ergo before you just buy as it you might love it or you might hate it. But it will be impossible to go back to a regular keyboard after.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi Ben,

        Thanks for sharing your input with us! We're delighted you have found the Surface Ergonomic Keyboard to be a comfortable fit for you. We appreciate you taking the time to share your experience with the community. This was great feedback, and we're passing it onto our team!

        Cheers,

        Jessica
        Surface Customer Care Microsoft

    • Rating: 4 out of 5 stars

      1 inch short of perfect 5 stars!

      Posted
      Amillie
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This keyboard is awesome! I get complimented every day on it! The force of the buttons make it real smooth and very quite! If you bang your keys this keyboard will make it seem like you are typing on clouds. The only design flaw is that the arrow keys are too close the the 10key pad and the CTRL key! Sometimes i press ZERO when pressing the right arrow or CTRL when pressing the left arrow key. Other than that it is an awesome!!

      I would recommend this to a friend




    Product images, including color, may differ from actual product appearance.