“Has Arris solved the widely reported Puma 7 chipset freeze and disconnect problems with this modem?”

Asked by John 5 years ago

1-2 of 2 Answers

Hi John, Please note there aren't any known issues pertaining to the PUMA 7 chipsets. Please reach out to our customer support team if you are facing any disconnect issues with the device
Answered by ARRIS SURFboard Team 5 years ago
Sorry, there was a problem. Please try again later.
I’ve had this cable modem for a few months with Xfinity service and so far it’s been solid.
Answered by PowerStar 5 years ago
- Verified Purchase
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