“Has Arris solved the widely reported Puma 7 chipset freeze and disconnect problems with this modem?”

1-2 of 2 Answers

• Hi John, Please note there aren't any known issues pertaining to the PUMA 7 chipsets. Please reach out to our customer support team if you are facing any disconnect issues with the device

  Answered by ARRIS SURFboard Team 4 years ago

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• I’ve had this cable modem for a few months with Xfinity service and so far it’s been solid.

  Answered by PowerStar 4 years ago

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