A:AnswerThe Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. This means anything directly connected to the cable plant (COAX) in your house. They do this to ensure that nothing happens to anyone upstream from your connections. Cable Operators follow the DOCSIS Specifications that control this methodology of firmware upgrades as well as providing security for the firmware upgrades.
Cable Operators also run both the products and firmware through their own test cycles to approve any manufacturers’ modems, wireless gateways, and the associated firmware updates for deployment. This is not an ARRIS only implementation, but the required implementation of any cable device manufacturer. After an MSO has tested and approved a new version of firmware for a cable device, they will then “push” that new firmware out to the devices.
A:AnswerNo, this device is not compatible to work with Optimum's internet service but instead is only compatible to work with Comcast Xfinity's internet service
A:AnswerUnfortunately, Mediacom does not allow us to sell voice modems directly to consumers. You will need to get your modem through them. If you change your plan in the future and do not require voice service, any ARRIS SURFboard modem will work with Mediacom.
A:AnswerYes, all of these modems are compatible with Wave. I would recommend calling them to confirm the model you are interested in is compatible with your service plan, before you purchase.
A:AnswerIt does not, but why worry about a battery backup for just the modem when you can get a UPS that backs up your modem, pc, monitor, and wifi router at the same time with auto shutdown when you lose power. I recommend the APC 660VA UPS with 6 ports and 1 USB. If that solution doesn't work for you, and you require a modem with battery backup then buy a combination modem/wifi from Arris that does have a battery backup, or another vendor.
A:AnswerYes, this modem/router connects to Comcast/Xfinity's cable network and it then provides 2.4 and 5G wifi in house. Owning this device makes the unit rented from Xfinity redundant so it pays for itself in less than a year in rental fee savings. Setup is quick and easy, too.
