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Questions & Answers

Your price for this item is $1,999.99
The comparable value price is $2,699.99
Page Showing 81-100 of 306 questions
  • QuestionI am having trouble connecting this to Alexa and I've tried everything.

    Asked by Vanessa.

    • Answer Having spent much time on this, and several phone calls to GE Appliances I can confirm that as of right now the SmartHQ app will not link to Google Home or Alexa for the combo unit. Because this is a new appliance, SmartHQ has not been configured to work with Alexa or Google Home yet. They are working on adding that functionality.

      Answered by Kevin

  • QuestionWhat is included in the price? Does it include hauling of old washer and dryer? Does it include delivery and installation? Does it include all parts needed for installation?

    Asked by Iamthinkingofgetting1.

    • Answer Hello - We appreciate your interest in our lovely Washer/Dryer Combo! The displayed price is only for the unit itself, and does not include delivery or installation. The parts that are supplied with the Combo are the shipping bolt covers, drain hose and a cable tie. You will need to purchase two water hoses, two rubber washers and two filter screens that are required for installation. Note: Washers may be included in hoses. We hope this information is helpful. Please reach out to us on social media if you have additional questions in the future. Kind regards. -Don@GEA

      Answered by GE Answers

  • QuestionCan this be used with laundry sheets that go directly in with the clothes? We’ve transitioned off of liquid detergent. What about powder?

    Asked by Dk555.

    • Answer It does stop after wash and before the dry cycle starts so you can open it and put a dryer sheet in.

      Answered by WaveOhs

  • QuestionWill any typical handyman be able to repair this appliance if and when it has issues, since it's so new tech? Or does it require specialized repairmen?

    Asked by hungrycactus.

    • Answer Hello- This is a really good question. We appreciate your interest and are happy to help! We always recommend GE Consumer Service make any repairs during the first year warranty. However, you can rest assured knowing your unit is backed by a 10-year limited warranty on the motor and a 5-year limited warranty on the sealed drying system. If service is needed any trained technician should be able to work on this model. Note: The entire Sealed System Assembly has been designed to be an easy-to-replace system from the top of the unit. The single service part assembly would include the compressor, condenser, evaporator, tubing, and refrigerant preinstalled in the plastic housing. The technician would only need to remove the old assembly and replace it with a new one. This would not require any sealed system work such as brazing or adding refrigerant. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA

      Answered by GE Answers

  • QuestionIs there a rolling base platform available? I will need to be able to roll the unit to the bathroom sink for use, then roll into the shower area when not in use (or showering).

    Asked by PGinSillyconVly.

    • Answer Hi - Thank you for your interest in our fabulous Profile All-in-One Washer/Dryer Combo unit. While we do offer an optional unicoupler connector that can be used to connect this unit to the faucet at a sink, this unit is quite heavy and is not designed to be rolled around. We are glad you checked with us and hope you reach out to us again if you have additional questions or concerns. Kind regards - Vikki@GEA

      Answered by GE Answers

  • QuestionCan you stack two of these? One on top the other?

    Asked by Pete.

    • Answer Hello- Thank you for your question. This particular unit is not meant to be stacked one on top of the other. This is a washer and dryer combo in one unit so because of the location of hoses and venting its mean to be in its own space with some clearance around the unit. You can find more information on that in the install section of the use and care manual. If you don't have a copy of the manual you can search for that on the website using your model number. Hope this helps! If you need anything else in the future, please let us know. Dianna@GEA

      Answered by GE Answers

  • QuestionSo the 120v power source is used to wash and is used for the heating to dry?

    Asked by post.

    • Answer Hi there - We appreciate you taking the time to contact us. Yes, the 120V power source is for both the washer and dryer cycles. Please let us know if you have additional questions. Best regards. -Don@GEA

      Answered by GE Answers

  • QuestionWhen will this product be available?

    Asked by Anonymous.

    • Answer June 2023

      Answered by Yooo

  • QuestionIs it auto-volt (110v/240v outlet)?

    Asked by Combo.

    • Answer it is 110V

      Answered by ezny

  • QuestionHow deep of a space do you need to fit this all in one washer dryer

    Asked by Anonymous.

    • Answer The depth of the unit is 32" with the door closed and no rear clearance is required if your water and electrical hookups are located properly.

      Answered by GE Answers

  • QuestionWhere does the lint go?

    Asked by 1234.

    • Answer There's a filter next to the drawers where you put the soap.

      Answered by DewW

  • QuestionCan this drain into a tub/sink vs a drainage pipe?

    Asked by Asia.

    • Answer We're glad to help. Yes, the Profile Combo can be drained into a utility sink providing you meet the minimum height requirement of 24" and the sink can drain a minimum of 10 gallons of water per minute. -Vikki@GEAppliances

      Answered by GE Answers

  • QuestionDoes this machine come with a lint filter?

    Asked by Marissa.

    • Answer Yes and it works well. I have two dogs and one cat and really catvhes the fur

      Answered by AprilS

  • QuestionHello, can I hook this machine up to my faucet with one hose?

    Asked by Tawn.

    • Answer Yes, the unicouple accessory allows you to install the combo next to a utility sink so that you don't need a standpipe for draining or hot/cold water inlets. Thank you for your question. Joyce@GEAppliances

      Answered by GE Answers

  • QuestionIs there a way to make the cycle a wash only cycle? I do not dry my tshirts in dryer and would like to be able to stop at end of wash cycle to hang up all non dryable items.

    Asked by Jason.

    • Answer Yes, you can wash only or dry only if desired. By default, the Combo selects a complete wash and dry for each cycle. You can choose to run a wash only by deselecting the dry button. Vice versa, you can choose to run a dry only cycle by deselecting the wash button. Please review page 6 in the manual for more details. You can find the manual on Best Buys site or on our GE Appliances site. Thank you! Joyce@GEAppliances

      Answered by GE Answers

  • QuestionHow do I get Clorox to dispense?

    Asked by Cheryl.

    • Answer You can pour bleach into the bleach dispenser, and it will be released into the cycle. Bleach is not stored in the dispenser, so you will add it to any wash that you need to use it. You can view more on this on page 16 of the Use and Care manual on the Features tab. -Kacie@GEAppliances

      Answered by GE Answers

  • QuestionCan I purchase a pedestal for this machine

    Asked by Granny.

    • Answer Yes- I got a pedestal for mine- you can't get one with a drawer due to the weight of it.

      Answered by SusieB

  • QuestionDoes this washer Work with WH41X36697- Sink Unicoupler

    Asked by Mike.

    • Answer Yes, this fabulous Profile Combo can be used with the WH41X36697 unicoupler. That said, he Profile Combo is not portable, and is not designed to be put on wheels, casters, or a mobile platform. -Vikki@GEAppliances

      Answered by GE Answers

  • QuestionIf I have gas hookups will this still work

    Asked by Anonymous.

    • Answer No need for gas. This is 110A electric. Use a household wall plug. Still won’t dry your clothes don’t wast your time. Buy a gas dryer.

      Answered by MikeB

  • QuestionCan this unit be winterized as we live in cold climate and head south for winter?

    Asked by Brian.

    • Answer Yes, the Ultrafast Combo can be winterized to prevent damage to the appliance. For full instructions, see the article titled “GE Profile™ UltraFast Combo Washer/Dryer - How to Winterize and Store Your Appliance” on our GE Appliances website in the Support tab. Lauren@GEAppliances

      Answered by GE Answers