What is the clearance required behind the machine?
Answered by LG Digital Customer CareHello, there! Thank you for sharing your question to us about the LG Washer (WM9998HBA). This washer requires at least 4 inches of clearance behind the machine to allow space for water connections, drainage, and ventilation. Providing this gap ensures safe operation and makes it easier to access hoses if needed. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-signature-5-8-cu-ft-high-efficiency-ventless-smart-front-load-washer-electric-dryer-combo-with-steam-and-ezdispense-brushed-black-steel/JJ8VPZK85K. For detailed installation instructions, please refer to the owner’s manual. If you’d like further support, please email us at lgdigitalcare@lg.sprinklrsupport.com — we’ll be glad to assist. — Avril
Does it self clean the condenser?
Answered by LG Digital Customer CareAs listed on the 10th bullet under 'Features' on its product detail page for the Energy Star® Most Efficient / Energy Star® Certified LG SIGNATURE 5.8 Cu. Ft. High Efficiency Ventless Smart Front Load Washer Electric Dryer Combo with Steam and ezDispense® - Brushed Black Steel Model: WM9998HBA: • Auto Cleaning Condenser Unlike some dryers that require manual cleaning of the condenser for optimal performance, LG SIGNATURE Auto Cleaning Condenser does the work for you. Using water extracted during the drying cycle and supplied directly from tap water, it powerfully flushes away lint and debris using jet sprays/multiple nozzles every time you dry for better airflow, better drying, and enhanced energy efficiency—automatically...^Ivan.
Does this unit dry faster than the Model: WM6998HBA? If so, what other performance upgrades does it have?
Answered by LG Digital Customer CareThe Energy Star® Most Efficient / Energy Star® Certified LG SIGNATURE 5.8 cu. Ft. Ventless Smart Front Load Electric Heatpump™ All-in-One Washer Dryer Combo in Brushed Black Steel, Model # WM9998HBA, does not dry faster than the Energy Star® Most Efficient / Energy Star® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA. They feature nearly identical drying times. Both machines can run a wash-and-dry cycle in as fast as 2 hours for a standard 10 lb load, though mixed or heavy loads can take longer (up to 3-4 hours).Both use ventless dual inverter heat pump systems that prioritize energy efficiency over fast dry times. The WM9998HBA is a premium, higher-end Signature model that features a larger capacity (5.8 cu. Ft. compared to the WM6998HBA's 5.0 cu. Ft.) and a more advanced LCD touchscreen, but the foundational drying mechanism remains the same...^Ivan.
Are the AI features and the app optional? I'd rather not bother with either.
Answered by LG Digital Customer CareHello, there! We appreciate you reaching out about your LG Washer (WM9998HBA). The great news is that the AI features and the LG ThinQ app are completely optional. You can operate the washer using the standard onboard controls without enabling AI functions or connecting it to the app. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-signature-5-8-cu-ft-high-efficiency-ventless-smart-front-load-washer-electric-dryer-combo-with-steam-and-ezdispense-brushed-black-steel/JJ8VPZK85K. If you’d like any additional assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril
