Questions & Answers
- Model:
- WKEX300HBA
- |
- SKU:
- 6530020
Q: QuestionWhat clearance is needed on sides and back?
Asked by Kelly1806.
- A:Answer Hello there. Thank you for your question about the LG WKEX300HBA WashTower. The clearance needed for optimal performance includes approximately 1 inch on the sides and 4 inches at the back. These specifications ensure proper airflow and ventilation during operation. For further details or specific installation advice tailored to your space, please send us a private message via @LGUSSupport on our social media platform. We're here to assist you in achieving an efficient setup for your WashTower! ^Sam
Answered by LG Digital Customer Care

Q: QuestionDoes the washer have an internal venting system for after use to removed moisture and prevent molding?
Asked by Inquirer.
- A:Answer Hello there! Thank you for your inquiry about the LG washer model WKEX300HBA. This model is designed with an internal ventilation system that helps remove moisture after use, which can help prevent mold and mildew buildup. For optimal performance and maintenance tips specific to your washer, please refer to the user manual or feel free to send us a private message on Social Media @LGUSSupport for further assistance. We're here to help. —Renzo
Answered by LG Digital Customer Care

Q: Questioncan the 300hba funcyion without hooking up the staem?
Asked by tp.
- A:Answer For the LG model WKEX300HBA washer, it's designed to work without requiring a steam hookup. Steam functionality in washers typically enhances stain removal and fabric care by loosening dirt and stains, but it's not essential for basic operation. You can use the washer without connecting it to a steam source, and it will still perform regular washing cycles effectively. -Renzo
Answered by LG Digital Customer Care

Q: QuestionWe want to add a drain pan for this unit. What size is recommended.
Asked by geeene.
- A:Answer Hello there! For the LG WashTower model WKEX300HBA, a drain pan that is slightly larger than the unit's dimensions is recommended. The dimensions of the WKEX300HBA are 27 inches in width and 30 3/8 inches in depth. Therefore, a suitable drain pan should have dimensions that exceed these measurements to ensure proper fit and functionality. -Junel
Answered by LG Digital Customer Care

Q: QuestionAre these two separate pieces?
Asked by Jude.
- A:Answer Thank you for reaching us regarding LG WashTower. No, the LG WKEX300HBA is not two separate pieces. It is a single unit front load WashTower that combines a washer and dryer in one vertical design. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX300HBA.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan you unstack these so they are side by side?
Asked by Tom.
- A:Answer Thank you for reaching us regarding LG WashTower. The LG WKEX300HBA is designed as an integrated, space-saving laundry solution with the washer and dryer stacked, not side-by-side. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX300HBA.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIs washer or dryer on top? Does the washer door need equivalent opening space as the dryer?
Asked by Steven.
- A:Answer Hi there! Thank you for your inquiry about the WKEX300HBA. We understand that having the right setup for your laundry appliances is crucial for ease of use. In the WKEX300HBA configuration, the dryer is placed on top of the washer. As for the washer door, it typically requires a similar amount of opening space as the dryer door to ensure smooth operation and accessibility. It’s advisable to allow enough clearance around both units for comfortable loading and unloading. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team is more than happy to assist you! We appreciate your patience. —Avril
Answered by LG Digital Customer Care

Q: QuestionDo I need a special vent kit if I’m venting out the right or left side? And can the washer and dryer doors on this unit be reversed?
Asked by Anonymous.
- A:Answer Thank you for your interest in the LG WashTower (WKEX300HBA) model. Yes, you would need to purchase a dedicated LG side vent kit, such as the 383EEL9001L or 3911EZ9131X models, in order to vent the WKEX300HBA washer/dryer combo unit out the right or left side instead of the back. The dryer door on the LG WKEX300HBA can be reversed, the washer door cannot be reversed and must remain in its original orientation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX300HBA.ABLEEUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIs this a heat pump or a conventional dryer? If its a heat pump I'm not interested as heat pumps add too much complexity and becomes another failure point.
Asked by JohnQ45.
- A:Answer Hi John! Thank you for your interest in the LG WashTower model WKEX300HBA. It features ventless heat pump drying technology, which is more energy-efficient than traditional vented dryers. Instead of venting the hot air outside, this technology recycles it, making the LG WashTower model WKEX300HBA an energy-efficient laundry solution. For additional information, you may visit this link to check out the specifications of the machine: https://www.lg.com/us/washers-dryers/lg-wkex300hba-washtower. - Danee
Answered by LG Digital Customer Care

Q: QuestionHow do I select spin only on this washer?
Asked by Spin.
- A:Answer read the manual, peruse the screen on the dryer n select what you want.
Answered by MaryG
Q: QuestionCan you wash/dry comforters?
Asked by Bigsha.
- A:Answer Hello there! Thank you for your question about the WKEX300HBA. Yes, you can wash and dry comforters in this unit, provided they fit within the capacity limits. Be sure to check the care label on your comforter for any specific instructions. If you have any further questions or need assistance, please send us a private message on Social Media @LGUSSupport, and our team will be glad to help you. We appreciate your interest! —Avril
Answered by LG Digital Customer Care

Q: QuestionCan you use the drying cycle while it’s washing a load?
Asked by Happy.
- A:Answer yes
Answered by MaryG
Q: QuestionOur washer drains via hose into an adjacent laundry sink. Because of the height of this unit, we would need to run the drain hose approximately 5-7 feet from the washer to the sink. Is that workable with this unit?
Asked by SCraig.
- A:Answer Hi there! Thank you for your question regarding the WKEX300HBA washer and its drain hose setup. Running the drain hose approximately 5-7 feet from the washer to the sink is generally workable for this unit, but there are some important considerations to ensure proper drainage. First, make sure the hose height is not too high; it should not exceed 96 inches from the floor to the top of the standpipe to avoid siphoning issues. Additionally, ensure that the hose is positioned properly in the laundry sink, avoiding any kinks or bends that could impede water flow. It's also important to use the correct diameter drain hose (typically 1 inch) for efficient drainage, and ensure all connections are secure to prevent leaks—consider using a hose clamp if needed. If you follow these guidelines, your washer should drain effectively into the adjacent sink. If you have any further questions or need assistance with your setup, please feel free to reach out via private message on Social Media @LGUSSupport. We’re here to help! —Avril
Answered by LG Digital Customer Care

Q: QuestionHow can I turn on the light feature?
Asked by Customer2941.
- A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™w. Center Control® 5.0 cu.ft. Washer & 7.4 cu.ft. Electric Dryer (WKEX300HBA) model. Yes, you can turn the light feature on. Here's how you can turn on the light feature: 1. Make sure the washer or dryer is powered on 2. Touch and hold the relevant shared light button for three seconds 3. The light will illuminate 4. The light will automatically turn off after four minutes To manually turn off the drum light, press the drum light button for three seconds. You can download this link for more information: https://www.lg.com/us/support/help-library/lg-washer-how-to-activate-the-drum-light-CT10000011-1366663020592 ^Cris
Answered by LG Digital Customer Care

Q: QuestionSince this is an auto fill fabric softener container, can you use Downy Rinse and Refresh in the fabric softener dispenser instead of traditional frabric softener?
Asked by Razz.
- A:Answer As long as it’s (HE) high efficiency, you should be able to use it
Answered by Anonymous
Q: QuestionIs this one unit or two? Ie: if the washer breaks can I just replace the washer or does the whole thing have to be replaced?
Asked by Shopper.
- A:Answer The ENERGY STAR® Most Efficient LG Single Unit Front Load LG WashTower™w. Center Control® 5.0 cu.ft. Washer & 7.4 cu.ft. Electric Dryer, Model # WKEX300HBA is sold and delivered as a "single" unit as indicated in it's title. It cannot be used as a side-by-side unit,but it can be separated when necessary so there is no need to replace the whole unit should either the washer or the dryer break...^Ivan
Answered by LG Digital Customer Care

Q: QuestionDoes this come with drying rack?
Asked by J.
- A:Answer A Drying rack (Part # 3750EL1001A) is not provided with the ENERGY STAR® Most Efficient LG Single Unit Front Load LG WashTower™w. Center Control® 5.0 cu.ft. Washer & 7.4 cu.ft. Electric Dryer, Model # WKEX300HBA. It can be ordered from: Encompass Parts Distribution, 775 Tipton Industrial Dr. Suite F Lawrenceville, GA 30046 Sales: 866-779-7906 Fax: 800-552-1431 https://encompass.com ...^Ivan
Answered by LG Digital Customer Care

Q: QuestionI have low ceilings in the basement area where this machine will be going. What is the minimum height these machines can be placed in? The ceilings in my basement area are 76 1/2". with two 30" wide doors to pass through.
Asked by Zezer1950.
- A:Answer Hello there. Thank you for reaching out. The maximum height for the LG - Smart Front Load WashTower w/Steam and Center Control is 75". The Width is 27" and the Depth is 32 11/16". `Jai.
Answered by LG Digital Customer Care

Q: Questionwhat is the height of the dryer vent from the floor? Does it have side vent options?
Asked by popfam.
- A:Answer Hi there. Thank you for reaching out with your question. We understand that you’re looking for information about the WKEX300HBA dryer. The height of the dryer vent from the floor can vary depending on the installation. However, it is generally designed to align with standard venting configurations. For the most accurate measurement, we recommend referring to the installation manual or contacting a professional installer. Regarding side vent options, the WKEX300HBA dryer does offer flexibility in venting configurations. It does support side venting options, allowing you to adapt the dryer installation to your specific needs. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionI need both doors to swing open to the right, is that possible
Asked by Elda.
- A:Answer Hi, Elda. Thank you for reaching out to us. The LG WashTower model WKEX300HBA allows for door swing adjustments. You can configure both doors to swing open to the right. Please refer to the installation manual for detailed instructions or contact our support team for assistance with this setup. If you have any more questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. We appreciate your patience. ^Sam
Answered by LG Digital Customer Care

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