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Hi there, Razz. Thank you for sharing your experience with us. We understand your inquiry regarding the 5.0 Cu. Ft. WashTower. Yes, you can use Downy Rinse & Refresh in the fabric softener dispenser; however, because it is a thin liquid, we recommend not using the auto-dispense setting and instead manually adding it to the dispenser for each load to prevent premature leaking into the drum. https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-center-control-black-steel/JJ8VPZRCR8 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Sorry, there was a problem. Please try again later.As long as it’s (HE) high efficiency, you should be able to use it
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