Questions & Answers

Q: QuestionIs there a cheaper subscription with less licenses?

Asked 2 years ago by Downgrade.

This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS

• A:Answer I am a person that DOES NOT GO CHEAP. I saved for two yrs to get my new apple. I am putting money aside and when renewal comes up. I will renewal my care. I am not stupid

  Answered 2 years ago by Nickie

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Q: Questionhow do i share my 6 user Office license

Asked 4 years ago by dave.

• A:Answer Login through your google account and from their it will allow you to input the email addresses you want to share your license with

  Answered 3 years ago by LoveIt

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Q: QuestionCan I transfer the program from one computer to another? My desktop is giving me problems and about to purchase a laptop.

Asked 5 years ago by Alex.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Call geek squad and ask them to help you.

  Answered 5 years ago by JamesVerified Purchase

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Q: QuestionI currently have Microsoft 365 Family on two computers. How do I add it to another new computer?

Asked 5 years ago by KATHY1.

This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)

• A:Answer Just take your product key and put it in ,on one of the office programs on the new computer

  Answered 5 years ago by JohnA

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Q: QuestionHow do I disable auto-renew? Thanks Bill

Asked 5 years ago by Anonymous.

• A:Answer Log into your Microsoft office account to disable it.

  Answered 5 years ago by Lovingit

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Q: QuestionIs the purchase discount price of 79.99 also the renewal cost?

Asked 5 years ago by Frank.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Hi Frank, If you purchased this product on sale, you'll be charged the full price for your renewal. However, if you find a deal on a prepaid subscription you can add it to your Microsoft account to begin when your subscription ends! Best, Tom Microsoft Office Team

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I use all the subscriptions in one computer over the course of six years? Like use it on my computer & when it expires again I reinstall it again on the same computer and use it and so on until all the 6 years are over because each subscription is 1yr

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer All 6 accounts will share a single subscription, but will have their own benefits. that subscription will need to be renewed each year.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan you upgrade from personal to family

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes, I did that earlier this year through the Geek Squad. They gave me a pro-rated credit for the remainder of my single-user subscription and then started my new family subscription.

  Answered 5 years ago by BestBuyFanVerified Purchase

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Q: Questionwhat is the subscription fee after the first year?

Asked 5 years ago by Mani.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer It is the standard price without any discounts.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat’s the difference between Microsoft 365 and Office 365?

Asked 5 years ago by MicrosoftFAQ.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Microsoft 365 Personal and Family subscriptions have all the productivity benefits of Office 365 but with a host of new experiences and value. The core Office apps people know, and love are included along with new experiences and value like Microsoft Editor, a robust partner benefit program and more. Over time, we will continue to add more productivity and protection benefits from across Microsoft to Microsoft 365 Personal and Family subscriptions.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat is the renewal cost?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer The renewal cost is the standard price without any sale discounts.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes it work on a chromebook?

Asked 5 years ago by Infinman.

• A:Answer the link to make this product work with a chromebook is a link to BING, not a proceedure to install programs on Chromebook. I wanted to install the programs and pay the money but BING just stopped the process.

  Answered 3 years ago by joes

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Q: QuestionHow do I cancel auto renewal for Office 365?

Asked 6 years ago by lsouth1056.

• A:Answer Yes just go on web and sign in

  Answered 6 years ago by TonyVerified Purchase

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Q: QuestionI have office 2008 for MAC. I have been working with it for a while. Now all my excel files will not open. Will I be able to open these files with this software.

Asked 7 years ago by Brufan260.

• A:Answer Office 365 is compatible with Mac OS X. If your device is running the compatible OS then you can run this version of Office. Your files will be automatically upgraded to the newest version when you open them in Office 365.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat is the subscription cost after the twelve months?

Asked 7 years ago by Anonymous.

• A:Answer $99

  Answered 7 years ago by NitaVerified Purchase

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Q: QuestionWhat is phone number to contact ?

Asked 7 years ago by Ed001.

• A:Answer A phone number to contact Microsoft Support can be found here: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

  Answered 7 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this entirely cloud based? I was interested in using with a 250gig ssd

Asked 7 years ago by Scott.

• A:Answer No, this software is not all cloud-based.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow do I break my subscription free of Best Buy's control? Since using this key, on my MS account, clicking Manage redirects me to a broken Best Buy page. It won't even show me when it expires. So frustrating.

Asked 8 years ago by Lisa.

This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)

• A:Answer I would ask geek squad this question. Regardless, buy your next subscription from some other vendor and you won't have that problem from that point on.

  Answered 7 years ago by drdremVerified Purchase

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Q: QuestionIt states 3 month subscription auto renew? in questions it states on year subscription, so what is it?

Asked 5 years ago by missy.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]

• A:Answer 3 month trial and auto purchase after 3 months or cancel auto renew

  Answered 5 years ago by Hottunaman

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