A:AnswerThanks for your interest in the Xbox Elite Wireless Controller Series 2! The Elite 2 was back in stock recently but has proven to be very popular. Thank you for your patience; we recommend checking back regularly to see when it is available again.
A:AnswerThe battery in the Xbox Elite Wireless Controller Series 2 is a premium internal battery with up to 40 hours of rechargeable battery life. It is designed to hold its full charge over 2 years with minimal degradation. We encourage any customers who experience issues with their hardware to contact Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
A:AnswerI believe they do and your local Bestbuy should have been able to order one for you and had it delivered to you or to the store. That's what my local Bestbuy said to me. I just chose to buy the new one and pay the difference for a anothe newer model and Geek Squad protection on it.
A:AnswerI went ahead and bought the controller while items detail says Model FST-00008, and the Bestbuy online agent assured me that the model I was purchasing is FST-00008. I received the item but it is FST-00001. Disappointed.
A:AnswerFor information on Best Buy's return policy, please go here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
A:AnswerOk so if you are talking first gen vs second then the internal battery is the biggest overall. Now this could be a plus or a minus honestly, I say this because so far I have only had it a couple of months and love it. I just hope that if the battery should fail it does it before my 2 year Geek Squad protection is up.
A:AnswerThe controller internals are much of the same as the standard ones. They upgraded the control board internally to support the profiles feature and the additional paddles for ABXY. If your A button is sticking on a standard controller it is probably something is making it sticky such as dirt or whatever. The Standard A button is usually not an issue on the standard or elite controller.
A:AnswerYes, they do come with a warranty, but the $35 2 year protection/replacement plan from Best Buy is a much better value. The warranty doesn't last very long, and every controller I've ever used wears out really fast. The protection plan covers nearly everything except lost devices. And it's generally a more pleasant experience getting one replaced than redeeming the warranty, because you can get it replaced immediately and won't have to deal with a long drawn out phone call.
A:AnswerNo. My RB broke on my Elite 2 after 2 months. Here is their respinse on twitter to me. "Hey there, I’m one of the ambassadors for Xbox as well. Now all I’ve heard (obviously unofficially) is that the issues with elite 2 controllers were part of the initial batch only. I’ve heard that newest batch has been fixed but I can’t confirm this unfortunately"
A:AnswerThe Xbox Elite Wireless Controller Series 2 includes a premium internal battery with up to 40 hours of rechargeable battery life. It does not use disposable batteries.
A:AnswerBuy it from Best Buy, get 2 year protection plan, broken or not, bring back before the 2 years is up and get another one. Just buy the plan again when you get the replacement.
A:AnswerMy elite 2 broke after 2 months of use with bumper problems. it has been a absolute nightmare trying to get it replaced. I have an extended warranty through Best Buy and Microsoft they are both giving me a hard time but admitted the bumper was broke. I spoke to a Microsoft ambassador over Twitter and they said they knew the bumpers were still not fixed and they don't know if they are ever going to be fixed. This was also a well known problem in the elite 1's. This is my 6th elite controller due to past broken controllers.
A:AnswerThere is just the 90 day Limited Warranty from Microsoft. I'd recommend an extended warranty on any gaming console... I have a "Red" Microsoft Xbox One Controller and with less than 40 hours of gameplay, the right joystick began to "drift" and the crosshairs on Modern Warfare are moving on their own to the left at times...
