A:AnswerHi there, thanks for asking this great question! If your computer is having issues with memory, a Tune-Up may be able to help, but it won't fix the underlying issue. If you are needing more storage, an external hard drive may work for you, or more RAM if it is running slowly and shows the memory message. You should be able to speak to an Agent in your local store to uncover what would be best for you.
A:AnswerGeek Squad can certainly take a look at it! Since it is unable to reliably connect to the internet, it might be a good idea to bring it into a store instead of trying for a remote repair. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerOur Geek Squad may be able to offer some insight if it's your network or the computer that is causing the speed to be decreased. Please schedule an appointment with the Geek Squad by calling us over the phone at 800-GEEKSQUAD.
A:AnswerHaving an efficient computer for gaming is certainly a must! A PC Tune-Up is never a bad idea to be sure all the unnecessary background data is not getting in the way. I would recommend reaching out to our remote support for further information by visiting www.GeekSquad.com/chat. Something else that may be worth looking into is our Total Tech Support. You may check out the details of this by visiting https://bit.ly/2Dd839q. Happy gaming!
A:AnswerHi baze – We can often help out with update issues, depending on what is causing them. Sometime it will be caused by hardware problems, in which case those parts would need to be replaced. In other situations, it could be caused by software, which we can hopefully fix for you. The cost could depend on the extent of the work we need to do. Please head over to www.geeksquad.com/schedule to schedule a free consultation in one of our stores.
A:AnswerHi – Our Online Tune-Up service includes cleaning up your web browser and removing unneeded software, and other tune-up related tasks. It wouldn’t include an operating system repair, which may be required to get your updates to install. I’d suggest a Diagnostic and Repair service for your particular situation.
