A:AnswerHi baze – We can often help out with update issues, depending on what is causing them. Sometime it will be caused by hardware problems, in which case those parts would need to be replaced. In other situations, it could be caused by software, which we can hopefully fix for you. The cost could depend on the extent of the work we need to do. Please head over to www.geeksquad.com/schedule to schedule a free consultation in one of our stores.
A:AnswerHi – Our Online Tune-Up service includes cleaning up your web browser and removing unneeded software, and other tune-up related tasks. It wouldn’t include an operating system repair, which may be required to get your updates to install. I’d suggest a Diagnostic and Repair service for your particular situation.