Questions & Answers

Q: QuestionWhen will this be available again?

Asked 5 years ago by jake.

• A:Answer Tomorrow

  Answered 4 years ago by TomMorrow

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Q: QuestionWill this be back on stock Ive been waiting since December?

Asked 5 years ago by Tangledwolf.

Q: QuestionDo they still make these? Seems to alwats be sold out.

Asked 5 years ago by Mj2512.

• A:Answer I suspect they are having manufacturing quality problems. Made the mistake of buying direct from Phillips instead of through Best Buy. Part of the light arrived damaged and doesn't render colors correctly. Still waiting for a replacement, Phillips Signify support is TERRIBLE. Good luck!

  Answered 5 years ago by RRRJ

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Q: QuestionWhen was the last time these were in stock? Really hard to find, kinda sucks..

Asked 5 years ago by Rich.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 55" - Multi

Q: QuestionWill you ever have stock again? Been waiting months

Asked 5 years ago by Justin.

Q: QuestionAny idea when these will be back in stock?

Asked 5 years ago by USER.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 55" - Multi

Q: QuestionCan this lightstrip be just one white light color? Or is it only multi color at the same time?

Asked 5 years ago by HORI.

• A:Answer It can be a any single color. In fact when setting from hue app you can only set to solid color. The gradient lighting effect is intended to be controlled by the HDMI synch box. But it’s a game changer!!

  Answered 5 years ago by seward12533Verified Purchase

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Q: QuestionWhen will this product be available?

Asked 5 years ago by Bigd.

Q: QuestionHow long is the power cable? My tv is wall mounted and the power is about five feet away. It was a nightmare finding a different longer power cable for my tv.

Asked 5 years ago by Anonymous.

• A:Answer It sure of exact length but my tv is only about 2’ from outlet and after snaking cable through the cable covers on the back of the TV (probably 2’) it barely reached. Why not get a 6’ power strip and Velcro it to back of your TV.

  Answered 5 years ago by seward12533Verified Purchase

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Q: QuestionHi, is there a workaround for the fact that there are no LED's below the screen? Can you use 2 smaller sets and install them so that one set covers the TV's left side and top and the second set covers the right side and the bottom?

Asked 5 years ago by Jsalazar.

• A:Answer A second gradient strip wouldn't help. People have been using the 80" light strip or multiple light bars to cover the bottom. Differences being zones and cost. 1 strip can only do 1 zone of color for $80. 3 light bars would be 3 zones of colors and look better but cost $130 for the 2 set and $70 for the extra light bar.

  Answered 5 years ago by Hungraninc

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Q: QuestionWhen will the 65 Hue Gradient be available again for purchase?

Asked 5 years ago by Bigd.

Q: QuestionTo get the lights to change with what's on the TV screen what other products do I need? I know I need the sync box but do I also need the bridge?

Asked 5 years ago by Al18519.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 55" - Multi

• A:Answer Yes. It works without it in terms of back lighting your tv, but in order to have it sync to the tv you need the hue bridge and the hue sync box.

  Answered 5 years ago by LordOwingsVerified Purchase

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Q: QuestionHow far down do the clips go from the edge of the tv so it would be even on all sides?

Asked 5 years ago by Brian.

• A:Answer It recommends that you put them 2" - 5" from the edges of your TV. It's very bright so you don't have to worry about it being too far from the edge of your TV.

  Answered 5 years ago by DcjentVerified Purchase

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Q: QuestionCan I use the 65" Hue play on a 70" tv ?

Asked 5 years ago by Kad.

• A:Answer Yes you can just will be shorter on sides may want play bars for bottom

  Answered 5 years ago by Mrgadget773Verified Purchase

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Q: QuestionWhen will this be back in stock?

Asked 5 years ago by Rsd555.

Q: QuestionI have a 55” LG bought prior to 2017. Will the gradient strip work with this? I plan to update to a larger TV. Should I buy the 65” version and let it wrap a bit? Or stick with the 55” version and mount in further from the sides after I upgrade the TV?

Asked 5 years ago by ArborRose.

• A:Answer The Gradient LightStrip works with any flat screen TV so you don't have to worry about that. As far as Size's Go, That's up to you. The Strip is made to wrap around the Left, Top, and Right side of the TV. You could get a larger one (ex. 65" or 75") to use; but it only comes with 5 Mounts to hold it. (3 Straight & 2 Corner). This would definitely work to provide extra light on the bottom; You would just have to figure out a way to mount the extra length of the Strip. I have a 65" TV with the 65" Gradient. I didn't like that there was no light on the bottom, so I added 3 Hue Play Bars underneath. I Love It Now.

  Answered 5 years ago by DcjentVerified Purchase

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Q: QuestionI use wall mount. Does it block the strip?

Asked 5 years ago by james.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 55" - Multi

• A:Answer nope not at all but if u have the tv more away from the wall u get more spread of the light :)

  Answered 5 years ago by 2goodVerified Purchase

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Q: QuestionDumb question..Will these work with a 65 tv as well? 65 inches ones are sold out

Asked 5 years ago by Anonymous.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 55" - Multi

• A:Answer The lights strip will work with any size TV, it’s fitting the strip that would could potentially be a problem. The TV being larger, though, would just mean you place the light further away from the TV’s edge. Might not have quite the same effect, but would certainly work.

  Answered 5 years ago by TheSuperManChildVerified Purchase

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Q: QuestionCan this work with a 45inch Tv?

Asked 5 years ago by krissssy.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 55" - Multi

• A:Answer It can, but it’s made specifically for a 55” tv. When using the sync box, the entertainment area is matched up with the strip which is matched up with the size of the tv. So it may be off a little if you are getting it for the sync box. Otherwise it won’t matter and it will fit on a 45” tv. You may have to finagle it as it is the precise size of the sides and top of a 55” tv.

  Answered 5 years ago by LordOwingsVerified Purchase

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