A:AnswerHey Sandy! Thanks for reaching out about this. I'm sorry to hear about what happened to your daughter's Chromebook! It can vary depending on the unit. We'd be happy to see it in the store and see what can be done. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Matthew. Thank you for reaching out about this! I'm sorry to hear you've been running into issues. It's hard to say without seeing the setup in person. We do have a free 20 minute appointment in our store where a lot of times, an issue like this can be resolved. If we can't fix it within that, we'll talk to you about our options. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there, Tom. Thanks for reaching out about this. I'm sorry to hear that you're having issues with the Dell's webcam. We can definitely look into it and see what's going on. I'd recommend setting up an appointment for you local Best Buy's Geek Squad. We'll be able to check it out in person and find a solution. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thank you for reaching out about this. I'm sorry to hear that you're running into issues with your phone! Losing personal data is terrifying!!! We'd be happy to look into this with you. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Carol. Thanks for reaching out about this. I'm sorry to hear about this issue. We'd definitely like to learn more about what happened so we can best help out. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thank you for reaching out about this. I'm sorry to hear about your All in One computer! We may be able to repair it depending on how old it is and the extent of the damage. We'd be happy to look at it and see what we can do first. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thank you for your great question. We do have services that allow us to do this in the home. However, it may be cheaper to do it in the store. To get started and get us on the same page, I'd recommend calling over to your local Best Buy's Geek Squad to see what they think and how to best accommodate you. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thank you for your question! It depends on the repair needed and the type of phone. We'd recommend connecting with your local Best Buy store to get started. They'll be able to give a definitive answer based on what we need done. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerSorry, I'm a Windows and not a Mac kind of guy! BUT, the guys at 'Geek Squad' I'm sure can help you fix this problem. My guess it is easier that it seems, if you know what you're doing, which I don't! Good luck!
A:AnswerHi there! Thanks for reaching out about this. Generally with a product like a gaming headset, we aren't able to fix something smaller like that. If you happen to have the Geek Squad Protection with the device, we'll likely just swap it out for you. Even if you don't have our protection plan, we will be happy to look at it and see if there's anything we can do. To get started, please head in to your local Best Buy store or call ahead. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thank you for reaching out about this. I'm sorry your Macbook is slowing down. We may be able to do this. The upgrade could absolutely help - especially the SSD! We'd recommend creating an appointment for your local Best Buy store so we can take a look at the unit. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Dennis. Thanks for reaching out to us about this. I'm sorry you're running into issues with your iPad Air on the network. Internet issues definitely have to be the most irritating problem. We can try troubleshooting this over the phone or by sending an agent out. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Bree. Thanks for reaching out to us about this! I'm sorry you've run into an issue already with your Macbook. We'd definitely like to look at it and see what we can do to help out. To get started, please either create an appointment or contact your local Best Buy's Geek Squad. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Sam. Thanks for reaching out about this. We can definitely replace iPad mini screens. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Emily. Thanks for reaching out about this. I'm sorry you're having issues with your TV. We might be able to depending on the age of the TV and extent of the failure. We'd like to hear more of what is going on so we can help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for your question! It's totally possible that service price covers it but it depends on the severity of the damage. We'd recommend creating an appointment for us to take a look at it in the store. We'll be able to take a look at find that out. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for your question! We should be able to do this for you at this time. We'd like to know some more about what's going on so we can best help you. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
