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Customer reviews

Rating 4.6 out of 5 stars with 3560 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,560 reviews
  • Rated 5 out of 5 stars

    Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install technician was friendly and knowledgeable. He offered speaker installation during installation of a different item, and I appreciated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean car speaker install when scheduled and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced rear speakers after my blown front ones got replaced and sound was much better. Carson City Best Buy Geek Squad and Car installation service is very customer friendly. hard to get appointment as they are very busy, but they get you in and out when and how long they say it will take. this is 3rd item i have used them for installation for and also had them speed up a couple older computers. I very much like their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install looks factory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased a new vehicle last year, I recently decided to upgrade the stereo. After research and price comparison with the local car stereo shops, I decided to go with the geek squad at bestbuy. For what I wanted to have done over time involving the stereo upgrades, purchasing the tech support saved me a good chunk of change because a lot of my installs came free with it. When they finished, the install still looks factory but the stereo sounds a lot better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The location i took to get my speakers installed were great. It did not take too long and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace the crappy stock speakers that came with my 2013 Prius. I ordered "Deal of the Day" JBL speakers through BestBuy.com, and Geek Squad installed them, no problem. Geek Squad had the parts to do the job right. I didn't have to wait for any "out of stock" parts. My car was in and out within two hours. I now have better sound in my Prius, and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, quality, quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up as a Christmas present. Bought the speakers from a different company and the install was quick and easy and sounds amazing! The tech that installed was very knowledgeable and was able to answer all the questions we threw at him and was able to suggest what the next items to purchase would be to make the system bump even more. Wonderful experience. Have used before, will use again. Good prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding install crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job on the installation. They did an install for me 10 years ago in another WORK TRUCK and it has NEVER HAD ISSUES so it was an easy choice to return to have another system installed in another work truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service top of the line couldn't ask for better quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation went flawless! I tried to do this myself and gave up. Factory molded connectors to the factory speakers with short wires was just one challenge, Working at odd angles in a confined space another issue, speaker cover not flush with dash after install as the speaker was to large height wise. Best Buy addressed these no problem. A YouTube video showed these difficult to install 3 1/2 in Toyota’s averaging 6+ hours! BB installers rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo and speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isidoro did a fantastic job installing my dad's stero, speakers, and backup camera. He took time to explain how everything works. He was even able to get him in sooner than the original date scheduled. Isidoro provided excellent customer service, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best audio installation EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I've met one of the nicest, most knowledgeable car audio experts in my life! He was kind and explained a lot of things about my car stereo (even though he was installing speakers). Get your car stuff installed at the Forum location. Highlyrecommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for quality installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had speakers installed in my car by Best Buy because I'm usually lazy and don't trust myself to install things in my car due to the lack of technical knowledge, Best Buy has never failed to impress me. They're fast, professional and get the job done right. Had front speakers and an amp installed in the trunk where I wanted it and they did an amazing job, the speakers that used to sound great now blow me away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jai explained the entire process and completed everything I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My car speakers are everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who helped me out were so so helpful. I ordered all my equipment before the appt and a few of the items weren’t compatible and the actual sub was a lot less bump then I would have wanted and they totally helped me pick out the right set up and it sounds just amazing. Also helpful that they were SO nice. Just glad I didn’t go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with my speaker install! They did a great job. Super happy with it! I didn’t have to wait long to get it scheduled, and the installer was quick and efficient and I didn’t have to wait long on the day of install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some front door replacement speakers for my wife's Hyundai Santa Fe with the Infinity system. Geek Squad installers know their products and vehicles and found the speakers that would fit correctly and not hit the door window mechanism with proper adapter . Great install and they were familiar with how the factory production leader to water damage and installed front speakers to prevent future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing the speakers. They took the door panals apart and put them back together after installing the speakers perfectly. It took them about an hour or so to do it. Which is an average time for speaker installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They were ready for me at the appointed time. They worked quickly and efficiently finishing earlier than they said. The job was completed very professionally and the customer service was awesome. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio, speakers and backup camera installation was fast and well done. Everything worked perfectly and they took the time to show me how everything worked. Great job by the GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect! It was done in under the estimated time, and everything was done correctly. They have done previous installs for me, and I am a return customer and will be!

    I would recommend this to a friend
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