Software Setup and Support
About This Item
- Key Specs
- Service Location: Remote
- General
- Brand: Geek Squad®
- Product Name: Software Setup and Support
- Other
- UPC: 400036525568
A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
Q: Which brand provides this service?
A: This service is provided by Geek Squad.
Q: What does Geek Squad do with this service?
A: A Geek Squad Agent will remotely connect to your PC and perform a smooth installation and configuration of software.
Q: Does the price include the cost of the software?
A: No, the software is sold separately.
Q: What type of service is this?
A: This is a remote service.
Q: How many software programs can Geek Squad remotely install and configure?
A: Geek Squad can remotely install and configure three software programs of your choice.
Q: Can Geek Squad help troubleshoot software issues?
A: Yes, a Geek Squad Agent can remotely help you setup or troubleshoot one software application.
Q: how do I put my geek squad icon back on my task bar?
A: This is a new laptop and I am a Geek Squad member. I have no icon on my screen for my needs. Model # 668S3UA#ABHP LAPTOP17-CN0023DX
A: Yes, they are very good with set-up and remote fixes . They will install any added items you wish as well .
Reviews
Customers are saying
Customers commend the Software Setup and Support for its ease of use and thorough software setup. Users appreciate that the basics are in working order and that agents set up laptops thoroughly. However, some customers have expressed dissatisfaction with the customer service they received.
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.
With this service, a Geek Squad Agent will remotely walk you through the setup of a printer. You plug it in; we'll help with the rest.
If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.
| Pros for Software Setup and Support | |||
|---|---|---|---|
| Ease of use, Software Setup, Speed | Overall Performance | There were no pros for this product— | Ease of use, RAM, Performance, Hard Drive |
| Cons for Software Setup and Support | |||
| Customer Service, Overall Performance | Computer Speed | There were no cons for this product— | Customer Service, Repair Time, Warranty, Installation, Motherboard |