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Virus Removal & Operating System Repair

Rating 4.5 out of 5 stars with 1294 reviews

$149.99

Virus Removal & Operating System Repair

SKU: 6684206
$149.99
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About This Item

If you are having issues with your technology, a Geek Squad Agent can help you determine what is wrong and fix it.
  • Key Specs
    • Service Location: Store
  • General
    • Brand: Geek Squad®
    • Product Name: Virus Removal & Operating System Repair
  • Other
    • UPC: 400066842062

If you are having issues with your technology, a Geek Squad Agent can help you determine what is wrong and fix it.

  • Diagnosing your device: We'll troubleshoot a single device and diagnose software issues. If additional or upgraded hardware is required, we'll provide an estimate of how much this will cost
  • Repairing the issues: We'll fix operating system issues, including boot errors and blue screens. If we discover any viruses and spyware on your device, we'll remove them for you.
  • Streamlining the user interface<: If your device is a computer, we'll remove any programs or desktop shortcuts you deem unnecessary, configure startup services to your specifications, and install applicable critical updates to your software.
  • Finishing touches: We'll test the device to make sure everything is working properly.

Q: How does the Geek Squad streamline the user interface on my computer?

A: The Geek Squad can remove unnecessary programs and desktop shortcuts, configure startup services to your liking, and install critical software updates.

Q: Will the Geek Squad test my device after the repair?

A: Yes, the Geek Squad will test your device to ensure everything is functioning correctly after the repair.

Q: What kind of issues can the Geek Squad Agent help me fix?

A: The Geek Squad Agent can help you diagnose software issues, fix operating system issues like boot errors and blue screens, and remove viruses and spyware.

Q: how do I make an instore appointment

A: I am not impressed by geek squad nor will recommend them anymore this my 4th time with geek squad they dont fix anything or even try to find the problem at least their recommendations always it is an old computer buy a new one

Q: I have an HP laptop that is about six years old. Someone was able to access my system and locked the screen. Can you, the geek squad, fix that sort of issue? If so, I would like to make an appointment. Please email me back as soon as you can.

A: Yes, speaking just from my own experience, my laptop was hacked, the screen was locked, my PIN was changed, and I had no access to my own machine. I took it to the Geek Squad, they were friendly and professional, and had it wiped and restored in two days. It's back home now, and I've had no problems at all.

Q: I have a Dell laptop. After an update, the keyboard stopped working. Everything else is working but not the keyboard . What service do I need and what would be the best to drop it off to be fixed. Thanks for your answer Mike Scott

A: I had a similar experience. I dropped mine off and it was ready for pick-up the next day. I went to the one on Michigan Rd North of 96th street. Very helpful

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Virus Removal & Operating System Repair
Virus Removal & Operating System Repair

If you are having issues with your technology, a Geek Squad Agent can help you determine what is wrong and fix it.

Device Diagnostic and Repair

If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.

My Best Buy Total™ - Yearly Membership

A My Best Buy Total membership provides the ultimate peace of mind. We have your back with protection plans, including AppleCare+¹ and 24/7 tech support. Save time and money with exclusive prices² and free 2-day shipping.³ Plus, enjoy exclusive access to sales and products, 60-day returns on most products⁴ and dedicated member support. All for only $179.99 yearly.

Virus Removal & Operating System Repair
3.6(39)

A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.

Pros for Virus Removal & Operating System Repair
There were no pros for this productRAM, Ease of use, Performance, Hard DriveThere were no pros for this productOverall Performance
Cons for Virus Removal & Operating System Repair
There were no cons for this productCustomer Service, Repair Time, Warranty, Installation, MotherboardThere were no cons for this productComputer Speed

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