A:AnswerHi Kelsey44 - Thanks for viewing GE! Wifi is an option and not required to program the air conditioner. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi Deana, Thanks for reaching out! The max width, with side curtain panels, that the unit can be installed into is 36 5/8". Page 10 of your installation instructions offers information on the window size and information on the window sill as well. We hope that this helps! Stay safe.
A:AnswerHello Chad - Thank you for the excellent question. We apologize for discrepancy in the pictures. The sloped air conditioner is used to show an example of installation. Model AHP12LZ has a flat face and is box-like in shape. Keep in touch! - JB
A:AnswerHi Cyndy - Thanks for considering GE! Yes, the air conditioner can be installed without the side panels if necessary to fit in a narrow window. Dimensions are: 14 1/2 H x 19 W x 19 13/16 D. With accordion side panels, fits windows 25"/36-5/8" wide. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com. Keep in touch! Sue
A:AnswerHi - Thanks for reaching out to us! We are sorry to hear of this unfortunate experience with Model AHP12LZ and apologize for any inconvenience this has caused. We suggest viewing the warranty details in the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000462.pdf - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi - Thanks for choosing GE Model AHP12LZ! The air filter can be washed with warm, soapy water. Rinse and let the filter dry before replacing it. The air filter behind the front grille should be checked and cleaned at least every 30 days or more often if necessary. The filter indicator light will come on after
250 hours of operation as a reminder to clean the filter. We suggest viewing the Use and Care Manual at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000462.pdf - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi Smythy - Thanks for viewing Model AHP12LZ! CEER rating is 11.4. CEER (Combined Energy Efficiency Ratio) is the new standard by which Window Air conditioners are rated by the DOE (Department of Energy), as of June 2014. It takes in account the energy used while the air conditioner is running, as well as the standby power used when the unit is not running but is powered on. Note: SEER (Seasonal Energy Efficiency Ratio) is most commonly used to measure the efficiency of a central air conditioner. Room air conditioners do not have SEER ratings. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi Bobby - Thanks for considering GE Model AHP12LZ! Yes, this model can be installed in a 22" wide window without using the accordion side panels (Dimensions: 14 1/2 H x 19 W x 19 13/16 D). With accordion side panels, fits windows 25" - 36 5/8" wide, minimum height 14 9/16". We suggest viewing page 10 of the Installation Guide at the following link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000462.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Amber - Thanks for viewing GE Model # AHP12LZ! This model is 14 1/2"H x 19"W x 19 13/16"D. With accordion side panels, fits windows 25" - 36 5/8" wide, minimum height 14 9/16". The air conditioner can be installed without the accordion panels if needed to fit in a 23" wide window. You can view an installation video online at: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39294 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Eliz - Thanks for viewing GE Model AHP12LZ! The air conditioner does not have an outside air vent. Select older model room air conditioners had outside vents that could be used when it is cool outdoors. During these times, the vent could have been opened, allowing the unit to pull in fresh air rather than air conditioning the room. Current models no longer offer this feature. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Justjero - Thanks for viewing GE Model AHP12LZ! This model is 19" wide (without side panels). With side panels, fits windows 25" - 36 5/8" wide, minimum height 14 9/16". The air conditioner can be installed without the accordion panels if needed to fit in a narrow window. For step-by-step video instructions: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39294 - Thanks for choosing GE! Sue
A:AnswerHi Wickedcold - Thanks for reaching out to us and for choosing GE! We are sorry to hear you are needing new side curtains. A replacement installation kit including side curtains, WJ01X24906, can be purchased online at GEApplianceparts.com: https://www.geapplianceparts.com/store/parts/spec/WJ01X24906?SpecType=SpecType - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi - Thanks for viewing GE Model AHP12LZ! This model has a "fixed" chassis and comes equipped with an EZ Mount Window Installation Kit. It is not intended for through-the-wall installation. We suggest viewing the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000462.pdf - Keep in touch at GEAppliances.com! Sue
A:AnswerHi Ash - Thanks for choosing GE! Estimated Yearly Energy Cost is $102 (based on 13 cents per kWh). Here's the link to the Energy Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=AHP12LZ-EG.pdf - Also, to ensure maximum efficiency, it is recommended to not remove the rubber drain plug. This plug may be removed during operation to minimize water in the back of the unit; however, removing it will lower the efficiency of your unit. All room air conditioners have a "slinger ring" around the rear fan blade. The ring is designed to pick water up off the bottom of the pan and throw it against the condenser coils. This design feature helps improve the efficiency of the unit by reducing heat on the coils, and helps remove moisture from the pan.It is normal to hear a pinging or sloshing sound as the fan blade moves through the water. Keep in touch! Sue
A:AnswerHi Sher - Thanks for considering GE! The distance from the side panels to the very front of the unit is 4.72". Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for viewing GE! Our room air conditioners must be plugged directly into a properly grounded 3-prong wall outlet. Do not use an extension cord or plug the unit into a surge protector or multi-outlet adapter. Keep in touch at GEAppliances.com! Sue