A:Answerabsolutely u need C wire in order for this to work or u can run a wire to ur attic a/c my guess but lucky me mine has tape up unused wires I use it as c wires and went to the attic and connect it to the one of the screws it works
A:AnswerHi Bri846!
Thanks for reaching out, sounds like your in need of assistance with this, please feel free to reach out to us for support at 1-800-468-1502, we are also available on Facebook and Twitter for support under Honeywell Homes. -Joey
A:AnswerHi SC2582! The Honeywell - 7-Day Programmable Thermostat with Wi-Fi Capability will have similar capabilities to your current TH6000 thermostat. You will need to wire the new subbase like for like from the previous thermostat. If you need additional assistance please contact our support at 1-855-733-5465. Thank you!
A:AnswerNo battery option is available as the unit gets it's power from the AC wires connected to the unit. I have tested a power outage and the unit returns to it's last setting once the power is restored.
A:AnswerI found it so much easier to program while using the App rather than on the device, from the device menus you have to program each day (M, T, W...) and so your repeating steps for 7 days.
A:AnswerDid your system have 3 wires? If not it will not work. Did your old one use only batteries? If so it will not work. You have to have a transformer putting out 24 volts for it to work,if you have this and three wires then you must have one wire misplaced. Re-check the diagram.
A:AnswerIf your current unit has wires for emergency heat, then yes. There is also a difference between manual and automatic emergency heat. They are two different wires, but either way they will go in the same spot on the new controller.
A:AnswerHello Jangley! When the Wi-Fi connectivity is lost on the Honeywell 7-Day Programmable Thermostat, the simplest way to re-establish a connection is to remove the thermostat faceplate from the wall for 30 seconds. Once the thermostat faceplate is re-attached, the thermostat should automatically restore the connection. If this does not resolve the issue, you can perform a Wi-Fi reset. If you need further assitance, please feel free to contact Honeywell Technical Support at (855) 733-5465. Thank you.
