Questions & Answers
- Model:
- RTH6580WF
- |
- SKU:
- 2002019
Highly rated by customers for: Ease of Use, Overall Performance, Installation
Page Showing 441-452 of 452 questions
Q: QuestionI currently have a Honeywell thermostat that runs on batteries. I don’t see a c wire. If I buy this from Best Buy and add the installation service, will they refund me if they can’t find a c wire and can’t install it?
Asked by TurnipnCarrot.
- A:Answer absolutely u need C wire in order for this to work or u can run a wire to ur attic a/c my guess but lucky me mine has tape up unused wires I use it as c wires and went to the attic and connect it to the one of the screws it works
Answered by Jinala
Q: QuestionHow do I get the cover off to replace the battery
Asked by Murp.
- A:Answer There is no need to replace batteries
Answered by Spintius
Q: QuestionHoneywell 6580 set to off position yet the fan is constantly running ever since trying to connect to Wi-Fi I've been having issues
Asked by Bri846.
- A:Answer Hi Bri846! Thanks for reaching out, sounds like your in need of assistance with this, please feel free to reach out to us for support at 1-800-468-1502, we are also available on Facebook and Twitter for support under Honeywell Homes. -Joey
Answered by Honeywell Support

Q: QuestionHow do you change the batteries? There is a note to replace battery. I did but the note is still showing on the thermostat.
Asked by Linda.
- A:Answer The unit can be removed from the wall and the batteries go in the back.
Answered by CommunityAnswer
Q: QuestionIs there a remote sensor that can be added to another room?
Asked by Anonymous.
- A:Answer No
Answered by Fred
Q: QuestionDo any smart thermostats have back up batteries in case WiFi goes out??
Asked by Marr.
- A:Answer The thermostat is powered by your furnace with the C wire. If you lose wifi you can still set manually.
Answered by Timm
Q: QuestionI have a focus Pro TH6000 and want to upgrade to this, this upgrade looks exactly the same. The current TH6000 controls AC/Heat and the house is only 7 years old do you see a issue with that? I am thinking the wiring for the TH6000 would match up this.
Asked by sc3582.
- A:Answer Hi SC2582! The Honeywell - 7-Day Programmable Thermostat with Wi-Fi Capability will have similar capabilities to your current TH6000 thermostat. You will need to wire the new subbase like for like from the previous thermostat. If you need additional assistance please contact our support at 1-855-733-5465. Thank you!
Answered by Honeywell Support

Q: QuestionWhat type of replacement batteries are recommended?
Asked by Lin.
- A:Answer No battery option is available as the unit gets it's power from the AC wires connected to the unit. I have tested a power outage and the unit returns to it's last setting once the power is restored.
Answered by Thomas
Q: QuestionHow to program?
Asked by Clarence.
- A:Answer I found it so much easier to program while using the App rather than on the device, from the device menus you have to program each day (M, T, W...) and so your repeating steps for 7 days.
Answered by William
Q: QuestionI need to set-up. I get error E1. How do I fix it?
Asked by Terr.
- A:Answer Did your system have 3 wires? If not it will not work. Did your old one use only batteries? If so it will not work. You have to have a transformer putting out 24 volts for it to work,if you have this and three wires then you must have one wire misplaced. Re-check the diagram.
Answered by Lynda
Q: QuestionWill it automaticly change from heat to emergency heat
Asked by Anonymous.
- A:Answer If your current unit has wires for emergency heat, then yes. There is also a difference between manual and automatic emergency heat. They are two different wires, but either way they will go in the same spot on the new controller.
Answered by thespecial
Q: QuestionWhat do I do for a "connection failure"
Asked by Jangley.
- A:Answer Hello Jangley! When the Wi-Fi connectivity is lost on the Honeywell 7-Day Programmable Thermostat, the simplest way to re-establish a connection is to remove the thermostat faceplate from the wall for 30 seconds. Once the thermostat faceplate is re-attached, the thermostat should automatically restore the connection. If this does not resolve the issue, you can perform a Wi-Fi reset. If you need further assitance, please feel free to contact Honeywell Technical Support at (855) 733-5465. Thank you.
Answered by Honeywell Support

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