A:AnswerHi Epk! Unfortunately, ABCD wiring is proprietary communicating wiring. This type of wiring is not compatible with Honeywell thermostats. Please contact your local licensed HVAC professional for assistance in determining a compatible thermostat or if your system can be converted to a standard wiring protocol. Hope this helps!
A:AnswerThe screen is always lit, but it dims after about a half minute; the brightness when dim can be set very low or zero. It returns to full brightness when touched.
A:AnswerHello Tony. It appears you have a two transformer system. The Honeywell - Smart Color Thermostat with Wi-Fi Connectivity - Silver must have the common (C) from the A.C. transformer. The C wire can not come from the boiler transformer when you have A.C. Hope this answers your question.
A:AnswerHi Sharpeye! Unfortunately we do not wire by color. However, to wire the Honeywell Smart Color Thermostat you should have terminal designation stickers that came with your new thermostat. All you have to do is label your existing wires with the terminal designations they are currently in and match them to the terminals on the new thermostat. If you need assistance with wiring feel free to contact Honeywell Technical Support 1 (800) 468-1502 for help. I hope this was helpful! Thank you.
A:AnswerHello jy24! I do apologize, but unfortunately, the Honeywell Smart Color Thermostat does not offer the ability to connect a remote temperature sensor. I recommend that you contact our Honeywell Technical Support at (855) 733-5465 or a licensed HVAC technician for further assistance in locating a thermostat that will work with your needs. Thank you.
A:AnswerHi BigBruno! The Honeywell - Smart Color Thermostat with Wi-Fi Connectivity - Silver is compatible for a heat pump application, however it does not have backup heat differential, therefor the thermostat will engage you backup heat only when the heat pump is locked out and not based off of temperature set point. Hope this answers your question!
A:AnswerI can only say that the one the professional installed for my sister with her new furnace was the Honeywell Lyric T5 at $150 or so. This one is $200. Both are hooked up exactly the same way. Both have WiFi. I think the $200 looks sharper, felt sturdier and has some more advanced features but either one can program AC/Heat. Both are sold by Best Buy. Your professional will install this one if you buy it and tell him to use this nicer one.
A:AnswerHi Itstoohot, thank you for bringing this to our attention. We would have to check if the thermostat shows 'Cool is On', if your AC system is running and if you are feeling cool air coming out of the vents, verify wiring and thermostat configuration. Feel free to contact our team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account and we will be happy to assist. - Maria
A:AnswerHi, thanks for reaching out to us. The average monthly data usage for the Honeywell Home - Smart Color Thermostat is 85 MB. If you have any further inquiries, please do not hesitate to contact us at -800-633-3991 or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi Paul at Honeywell.
I dont have facebook, and I tried to message on twitter buy @honeywellhome doesnt accept messages on twitter. Not really a great suggestion.
A:AnswerHi, thank you for reaching out with this. We would like to gather some more information on this to better assist. Please reach out to our support team on Facebook/Twitter with a private message. We look forward to hearing from you soon. -Jim
A:AnswerAs long as the boiler system has a “C” wire it will work, if you don’t have a “C” wire there are some alternate wiring options but you may not have full functionality of the thermostat and you would want to be sure to follow the set up for heat only. From my experience if the furnace/boiler was 10-15 years old or newer it had all the technology required but older ones my not without installing a transformer. Basically go to your boiler/furnace and look where the thermostat wire connects to the unit. If there are 4-5 wires going into a switch, one of which labeled as “C” then you should be good to go
A:AnswerNo remote sensor is needed for this series. A remote sensor can be used for the T9 series by Honeywell. This product can be access remotely by an app.
