A:AnswerHey Bonehead! Thank you for bringing this to our attention! For your location address you can try to add or remove the +4 after your standard 5-digit zip code. If you are still unable to get the outdoor temperature to display on your thermostat, please call us so that we can gather information from your thermostat for further investigation. Our customer support is available at 1-800-468-1502. Please note that the outdoor temperature not appearing on your thermostat will not affect the operation of the thermostat. Thank you!
A:AnswerThere are several manuals on the Honeywell website if the below is not the correct device.
https://yourhome.honeywell.com/en/products/thermostat/wi-fi-smart-color-thermostat-rth9585wf
A:AnswerCannot answer toy question without knowing your current thermostat model. If it is Honeywell wall mounted with C wire, then it should work. I had a Honeywell (basic model) with C wire and all I had to do was to remove the old one and fit the new one with all wires reconnected a per the instruction.
A:AnswerHi Epk! Unfortunately, ABCD wiring is proprietary communicating wiring. This type of wiring is not compatible with Honeywell thermostats. Please contact your local licensed HVAC professional for assistance in determining a compatible thermostat or if your system can be converted to a standard wiring protocol. Hope this helps!
A:AnswerThe screen is always lit, but it dims after about a half minute; the brightness when dim can be set very low or zero. It returns to full brightness when touched.
A:AnswerHello Tony. It appears you have a two transformer system. The Honeywell - Smart Color Thermostat with Wi-Fi Connectivity - Silver must have the common (C) from the A.C. transformer. The C wire can not come from the boiler transformer when you have A.C. Hope this answers your question.
A:AnswerHi Sharpeye! Unfortunately we do not wire by color. However, to wire the Honeywell Smart Color Thermostat you should have terminal designation stickers that came with your new thermostat. All you have to do is label your existing wires with the terminal designations they are currently in and match them to the terminals on the new thermostat. If you need assistance with wiring feel free to contact Honeywell Technical Support 1 (800) 468-1502 for help. I hope this was helpful! Thank you.
A:AnswerHello jy24! I do apologize, but unfortunately, the Honeywell Smart Color Thermostat does not offer the ability to connect a remote temperature sensor. I recommend that you contact our Honeywell Technical Support at (855) 733-5465 or a licensed HVAC technician for further assistance in locating a thermostat that will work with your needs. Thank you.
A:AnswerHi BigBruno! The Honeywell - Smart Color Thermostat with Wi-Fi Connectivity - Silver is compatible for a heat pump application, however it does not have backup heat differential, therefor the thermostat will engage you backup heat only when the heat pump is locked out and not based off of temperature set point. Hope this answers your question!
A:AnswerI can only say that the one the professional installed for my sister with her new furnace was the Honeywell Lyric T5 at $150 or so. This one is $200. Both are hooked up exactly the same way. Both have WiFi. I think the $200 looks sharper, felt sturdier and has some more advanced features but either one can program AC/Heat. Both are sold by Best Buy. Your professional will install this one if you buy it and tell him to use this nicer one.
A:AnswerHi Itstoohot, thank you for bringing this to our attention. We would have to check if the thermostat shows 'Cool is On', if your AC system is running and if you are feeling cool air coming out of the vents, verify wiring and thermostat configuration. Feel free to contact our team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account and we will be happy to assist. - Maria
A:AnswerHi, thanks for reaching out to us. The average monthly data usage for the Honeywell Home - Smart Color Thermostat is 85 MB. If you have any further inquiries, please do not hesitate to contact us at -800-633-3991 or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi Paul at Honeywell.
I dont have facebook, and I tried to message on twitter buy @honeywellhome doesnt accept messages on twitter. Not really a great suggestion.
