“THERMOSTAT SAYS HEAT PUMP NEEDS SERVICE? Suggestion? or is there a problem? The heat is working. Thanks.”
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Hi Bill! Thanks for reaching us out! We recommend to verify that the wiring and set up is for your system type. To do so, on the home screen, touch "Menu" and then go to "System Setup" to modify the initial system setup. If everything is connected and set up properly then we suggest to contact a licensed professional so he can check the system. If you require assistance getting this set up, you may reach us out at 1-855-733-5465, Reference case #00915066. We will be happy to assist you!
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