Questions & Answers
- Model:
- ZA740005US
- |
- SKU:
- 6429528
Highly rated by customers for: Sound Quality, Ease of use, Display
Page Showing 181-191 of 191 questions
Q: QuestionHello, Are you able to disable the nightlight function?
Asked by BIGPUN.
- A:Answer Hi there, Yes you can turn the nightlight off or on with a simple voice command "okay Google night light off/on", or by holding down the volume "-" button for 3 seconds.
Answered by Lenovo Product Expert

Q: QuestionIs the time set based on the Atomic clock?
Asked by ArtR.
- A:Answer Hello, the time will automatically set to your location once connected to WiFi.
Answered by Lenovo Product Expert

Q: QuestionCan I make the alarm LOUDER? If so, how do I do this. I am a sound sleeper and really it to be loud. The voice volume, when google talks to me, the volume is louder than the alarm.
Asked by Jen.
- A:Answer Use the Google Home APP that you used to setup your Lenovo Smart Clock Essential to adjust the alarm volume. You can also ask the Google Assistant to play music from one of your music streaming accounts that you paired to the Smart Clock Essential through the Google Home APP as well. If the issue continues, you can contact Lenovo Tech Support for Smart Devices at: 866-426-0911.
Answered by Lenovo Product Expert

Q: QuestionWhy can't I hear the alarm when I set it? I have an iPhone and the google home app.
Asked by watchband.
- A:Answer Once your device has been setup on your home network to set an alarm just say "Okay Google set an alarm" You can manually set the Alarm with the buttons on top of the device as well. If your Smart Clock Essential is having issues setting alarms please power cycle the device by unplugging it for 1-2 minutes. Plugging it back in, and allowing it to power on. If the issue remains please perform a factory reset by holding down the “Volume + and – ” buttons on top of your device for 8 Seconds. If the issue persists, please contact our customer support team at 866-426-0911
Answered by Lenovo Product Expert

Q: QuestionCan you set this clock screen to dim automatically based on time of day? Or I have to use a voice command everytime I want to dim or increase brightness?
Asked by GordonGoodtimes.
- A:Answer Hello, The Lenovo Smart Clock Essential does feature an ambient light sensor that will Dim or Brighten the Display based on the light in the room.
Answered by Lenovo Product Expert

Q: QuestionIs there a button to turn off the alarm and light? Sometimes I have to say, 'Okay Google' multiple times before it understands my command.
Asked by NenaA.
- A:Answer Hello, thanks for your question. Yes, you may turn off the alarm of the Lenovo Smart Clock Essential by pressing the button shaped like an alarm (farthest right) on top of the device while the alarm is sounding. To turn off the nightlight you can press and hold the volume "-" button for three seconds.
Answered by Lenovo Product Expert

Q: QuestionHow can I stop the drop out in the casting from Spotify on phone, to the device. It always stops it's cast after some [non consistent] time passes. Spotify is still playing on the phone. When trying to reconnect, the phone can't see the device. Help! X
Asked by Kittyb.
- A:Answer Is your phone on the same Wi-Fi network as your clock? When you first setup your device, you would have had to choose a network through the Google Home app. Is your clock or phone in good Wi-Fi range? Spotify in my experience can drop streaming from time to time depending on these factors. I feel it has more to do with Spotify communicating with a device than the device dropping Spotify.
Answered by PhotoFun
Q: QuestionIs it possible to set the night light to turn on automatically at a certain time rather than through voice command and turn off automatically at a certain time. Just like the night mode for screen LED brightness and volume?
Asked by Kabir.
- A:Answer Hello, thanks for your question. Yes this is possible by setting up a routine. To get started please open up the Google Home app on your smart phone or tablet. Next select "routines". After that please select your Smart Clock Essential from the device list at the bottom of the screen. Next please select the mult-colored "+ " Sign to add a new custom routine. Then Add a starter with the time of day to start the routine. Lastly add a custom action. Please type "Turn on nightlight" in the text box of the custom action. You have now created a custom routine to turn your nightlight on at a certain time. To turn the nightlight off you will need to crate a custom routine again using the above method but changing the routine action text to "Turn nightlight Off" at the specified time.
Answered by Lenovo Product Expert

Q: QuestionIs this smart clock compatible with Apple Homekit?
Asked by BRWFAM.
- A:Answer I don't believe so, I tried, before answering this question, to set it up on my iPhone with Apple Home Kit and I could not find it. I was able to set it up on my iPhone with the "Google Home" app when I bought it originally.
Answered by Wstarbuck
Q: QuestionWant to change clock from 12 hour to 24 hour, how can this be done?
Asked by Timmyho.
- A:Answer Hello, thanks for your question. You can change the time format of your Smart Clock Essential by opening the Google Home App on your Smart phone or tablet, selecting the Smart Clock Essential, selecting the gear shaped settings icon, and then selecting time format.
Answered by Lenovo Product Expert
Q: Questioncan this display in a 24:00 format or is it strictly a am/pm setup?
Asked by anon4707.
- A:Answer That's not working for me. I don't see that option in the Google Home-app.
Answered by Saqie
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