Questions & Answers

Name: Ring - Video Doorbell - Antique Brass
Brand: Ring
SKU: 5819458
Price: 199.99 USD
Rating: 4.4 (11689 reviews)

Ring - Video Doorbell - Antique Brass

Model:: 8VR1S5-AEN0/88RG003FC100; |
SKU:: 5819458

User rating, 4.4 out of 5 stars with 11689 reviews.

Highly rated by customers for:

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QuestionIs there any fee for videos to be stored for weeks or month ? Is there a subscription fee service
Asked 6 years ago by MamaCris.
- Answer Yes, there are two different packages Ring offers. The cheapest one is $3.00 per month but it’s optional.
  Answered 6 years ago by Fturner
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QuestionMy son and husband both get notifications on their phones but I don't and I'm the account holder. How can I get notifications? I've tried everything.
Asked 6 years ago by Mousy.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Hi Mousy, I'm sorry to hear you're experiencing this. Did you check to make sure your notifications are enabled and that you are listed as the owner in the settings of your app? Please email me at [email protected] so that we can look into this together. Bilan J, Customer Satisfaction Specialist [email protected]
  Answered 6 years ago by Ring
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QuestionMy existing doorbell does not ring when button is pressed The wires are connected and the ring doorbell is charging
Asked 6 years ago by Anonymous.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Check the type of ringer you have inside the house, because there's an option for 2 different types of doorbells.
  Answered 6 years ago by Mousy
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QuestionIs it a 2.4 or a 5-point Wi-Fi connection thank you
Asked 6 years ago by Scott0914.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer 2.4Ghz connection the pro version supports 5Ghz
  Answered 6 years ago by alpal45
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QuestionWhen the battery life is low do I buy a new battery or can I recharge battery?
Asked 6 years ago by Duke.
- Answer Recharge it with the provided cord and a regular cellphone wall charger with a USB port
  Answered 6 years ago by Elcoqui
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QuestionWill this work with my SimpliSafe
Asked 6 years ago by Lcnsc.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer It is not compatible with Simplisafe. They have their own system that they use, including the video doorbell.
  Answered 6 years ago by Keke
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QuestionIf you have two phones do you put the app on both phones.
Asked 6 years ago by Jayhawk.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Yes the primary phone account can send links to others to get the service
  Answered 6 years ago by JimmyDL
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QuestionHow far out does the camera catch? Across the street,clearly?
Asked 6 years ago by Janine.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Mine will pick up motion across the street at my neighbors house but there is an option to reduce the number of feet to minimize the alerts.
  Answered 6 years ago by Flintstones
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QuestionCan I wire this to my existing door bell?
Asked 6 years ago by Anonymous.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Yes
  Answered 6 years ago by VJackson10
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QuestionI have two houses. Today only one house has the ring cameras. We are going to set up additional cameras in our second home. How does this work on the app?
Asked 6 years ago by Sarah.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Each camera has a name. Use street name? I think both networks can use same app. You need wireless network at both places.
  Answered 6 years ago by DVDV
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Questioncan you zoom in and out?
Asked 6 years ago by Ja.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Yes it zooms out and then back in to normal view.
  Answered 6 years ago by MARK
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QuestionI am going to buy a ring doorbell however ihad trouble with a ring 2 connecting yo my multi band wifi last month and brought it back last month. Is there a simple fix that im not aware of to connect to my wifi?
Asked 6 years ago by jerry.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Yea!! make sure that you are using the 2.4 wifi.
  Answered 6 years ago by Gbaby407
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Questioncan I use the ring system with my Samsung Galaxy S6
Asked 6 years ago by Pats3545.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer I use it with the same cell phone.
  Answered 6 years ago by Mark
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QuestionCan the Ring be used for an apartment building ?
Asked 6 years ago by MR.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer That will depend on the apartment management. I am in an apartment and using mine. I am running on the battery which is rechargeable. I have had mine a little over a month and there is still 3/4 charge in the battery. There are small screws to hold it. I'm sure they don't want you hardwiring it. Just ask them.
  Answered 6 years ago by Don1188
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QuestionWill this doorbell work with ADT?
Asked 6 years ago by Anonymous.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Yes. I have ADT and recently installed Ring. They are two separate systems. I don't have any camera equipment with ADT so not sure if that's the difference. I love the Ring tool and app but I still have ADT monitoring services.
  Answered 6 years ago by Flintstones
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QuestionWhat is the range of the ring doorbell ? Looking for 180 degree coverage
Asked 6 years ago by Kitkat.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer This doorbell is designed to detect motion up to 180 degrees horizontally.
  Answered 6 years ago by CommunityAnswer
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QuestionIs there a activated fee and is there a monthly fee for the Ring.
Asked 6 years ago by Mike.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer No activation fee. There is a $3 a month or $30 a year fee to have your videos saved for I believe 60 days. And you are able to share them. First 30 days is a free trial. The doorbell works pretty well for a very reasonable price
  Answered 6 years ago by Jerry
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QuestionI have a porch light that turns on when something passes by. Will this affect the doorbell sensor
Asked 6 years ago by dawnrb58.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Yes
  Answered 6 years ago by Emebarak
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QuestionDoes this doorbell have a SIM card?
Asked 6 years ago by Ann.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer It has a USB cable that you can plug into your laptop.
  Answered 6 years ago by Badpup
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QuestionHow do you install it?
Asked 6 years ago by Kiki.
This question was asked about the related product: Ring - Wi-Fi Smart Video Doorbell - Multi
- Answer Just screwed it in after charging battery and connected to WiFi
  Answered 6 years ago by Rafael
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Questions & Answers

Ring - Video Doorbell - Antique Brass

Q: QuestionIs there any fee for videos to be stored for weeks or month ? Is there a subscription fee service

Q: QuestionMy son and husband both get notifications on their phones but I don't and I'm the account holder. How can I get notifications? I've tried everything.

Q: QuestionMy existing doorbell does not ring when button is pressed The wires are connected and the ring doorbell is charging

Q: QuestionIs it a 2.4 or a 5-point Wi-Fi connection thank you

Q: QuestionWhen the battery life is low do I buy a new battery or can I recharge battery?

Q: QuestionWill this work with my SimpliSafe

Q: QuestionIf you have two phones do you put the app on both phones.

Q: QuestionHow far out does the camera catch? Across the street,clearly?

Q: QuestionCan I wire this to my existing door bell?

Q: QuestionI have two houses. Today only one house has the ring cameras. We are going to set up additional cameras in our second home. How does this work on the app?

Q: Questioncan you zoom in and out?

Q: QuestionI am going to buy a ring doorbell however ihad trouble with a ring 2 connecting yo my multi band wifi last month and brought it back last month. Is there a simple fix that im not aware of to connect to my wifi?

Q: Questioncan I use the ring system with my Samsung Galaxy S6

Q: QuestionCan the Ring be used for an apartment building ?

Q: QuestionWill this doorbell work with ADT?

Q: QuestionWhat is the range of the ring doorbell ? Looking for 180 degree coverage

Q: QuestionIs there a activated fee and is there a monthly fee for the Ring.

Q: QuestionI have a porch light that turns on when something passes by. Will this affect the doorbell sensor

Q: QuestionDoes this doorbell have a SIM card?

Q: QuestionHow do you install it?

QuestionIs there any fee for videos to be stored for weeks or month ? Is there a subscription fee service

QuestionMy son and husband both get notifications on their phones but I don't and I'm the account holder. How can I get notifications? I've tried everything.

QuestionMy existing doorbell does not ring when button is pressed The wires are connected and the ring doorbell is charging

QuestionIs it a 2.4 or a 5-point Wi-Fi connection thank you

QuestionWhen the battery life is low do I buy a new battery or can I recharge battery?

QuestionWill this work with my SimpliSafe

QuestionIf you have two phones do you put the app on both phones.

QuestionHow far out does the camera catch? Across the street,clearly?

QuestionCan I wire this to my existing door bell?

QuestionI have two houses. Today only one house has the ring cameras. We are going to set up additional cameras in our second home. How does this work on the app?

Questioncan you zoom in and out?

QuestionI am going to buy a ring doorbell however ihad trouble with a ring 2 connecting yo my multi band wifi last month and brought it back last month. Is there a simple fix that im not aware of to connect to my wifi?

Questioncan I use the ring system with my Samsung Galaxy S6

QuestionCan the Ring be used for an apartment building ?

QuestionWill this doorbell work with ADT?

QuestionWhat is the range of the ring doorbell ? Looking for 180 degree coverage

QuestionIs there a activated fee and is there a monthly fee for the Ring.

QuestionI have a porch light that turns on when something passes by. Will this affect the doorbell sensor

QuestionDoes this doorbell have a SIM card?

QuestionHow do you install it?