
Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)
Q: What are the requirements for this service to work?
A: You need a working high-speed internet connection, an active email account, and your email password.
Q: Does the email troubleshooting service include virus removal?
A: No, the cost of virus removal is not included in the email troubleshooting service.
Q: How is this service delivered?
A: This service is delivered remotely by a Geek Squad Agent.
A: This is a remote service that helps troubleshoot your existing email software to get it up and running again.
Q: Is software included in this service?
A: No, the cost of software is not included in the service.
A: I contacted Best Buy multiple times concerning an order that was not delivered. At this point I would like an email address
A: Yeah, this happens when there are incompetent people handling things, best bet is to find another online store that has proper email handling ability.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)

A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
| Pros for Email Troubleshooting | |||
|---|---|---|---|
| There were no pros for this product— | Overall Performance, Speed, Ease of use, Laptop Performance | Ease of use, Overall Performance, Service, Professionalism, Knowledge | Ease of use, Speed, Software Setup |
| Cons for Email Troubleshooting | |||
| There were no cons for this product— | Issue Resolution | Battery Life, Camera, Sound Bar | Customer Service, Overall Performance |