A:AnswerHello, and thanks for taking the time to ask a question about the SoundTouch 300 Soundbar!
The Alexa part of this system is entirely optional, and is an option you can set up should you want to do so. You can still control the system with the remote control or SoundTouch app without this.
In order to use the Voice-commands with this system, this does need to be setup on Alexa, and have the features enabled to allow you to do this.
We hope this answers your question!
A:AnswerHi, thank you for your question! There is no specific distance needed between the bottom of the TV and the SoundBar. These systems were designed to be wall mounted so there will be no issues with connecting directly onto the wall with no gap behind.
A:AnswerHello, Greg.
This is a great question, and we're glad to help. The SoundTouch 300 soundbar currently supports up to 2 bass modules, and one pair of surround speakers. The system supports the new Acoustimass 500 and Acoustimass 700, the Acoustimass 300 bass module, the Bose Surround Speakers, and the Virtually Invisible 300 speakers.
If you have any additional questions, our support team would be glad to help at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!
Jesse - Bose Support
A:AnswerThank you for your question, Kakorat. For the best setup, we recommend connecting your Apple TV to the SoundTouch 300 soundbar using the HDMI output from the TV to the HDMI Arc input on the SoundTouch 300. If you should have any additional questions or assistance, please feel free to reach out to our support in your region https://bose.life/2JpX9Pz. You'll want to choose your location, scroll down and select Contact Us. We hope this helps. Have a fantastic day! Ashley - Bose Support
A:AnswerYou can play all of the apps like Pandora or Amazon music plus internet radio using your phone. But you can do much more such as adjust the volume of the sound bar or the Surround speakers. It is also used to update the software of the soundbar which is important to make everything work right that was complained about on the blogs and reviews. I use the bluetooth only to play the songs on my phone (and of course to connect all of the speakers) Hope this helps.
A:AnswerHi I saw you are needing some help and wanted you to know the answer to your question is HDMI ARC support. find the HDMI ARC in your HDMI section l. Then run one cable from that to your Sound system and then replace the one that you were using and plug it into the soundtouch. I do YouTube and I did a complete setup video with Arc support however it's on the Samsung qled TV even though that's not the TV you have it's the same basis. here's the link. https://youtu.be/x2bky7RswF0 this might help you just pay attention to the setup and settings and try to find the arc settings in your LG TV. after watching let me know if there's any other questions but to clarify Arc support means one HDMI cable will hook up all four ports of sound as long as your TV has Arc support you just have to turn it on in your TV CEC HDMI. And you won't lose one of your HDMI hookups because you can put that HDMI in your sound bar in the end slot it will then be able to run sound and picture back and forth it's easy to go to watch the video cuz there's lots of stuff you need to do with the app and so on and so forth but let me know.
A:AnswerWe have it in a smaller 30 x 15 room without the sub speaker and it sounds wonderful. The great thing is the claratary now being able to hear dialogue.
A:AnswerYou may want to consider trying out the Insignia Digital to Analog connector Model 4226000 (cost is $29.99) . My husband thought that our 2015 TV wasn't compatible with the Bose soundbar so I went to Best Buy and the salesman recommended this connector. As it turns out my husband didn't see the "Optical" input on the back of our TV. Using the thin QRT connector that came with the soundbar I connected the TV to the soundbar and the soundbar worked.
A:AnswerHello markjune, thank you from the inquiry, I'd be happy to help. The connection labeled "acoustimass" is used for a wired connection to our Acoustimass 300 bass module only, this secondary option can be used in certain environments where electronic interference may be present or a customer prefers a completely wired system. Have a great day!
A:AnswerHello, thank you for the question, we'd really like to help! If the input button is not allowing you to change sources we may need to locate another remote code for your TV. Please contact us at 800-367-4008, our support team can assist in further programming of the universal remote. We are available Mon-Fri from 9am-9pm EST. Have a great day!
A:AnswerThe bose soundtouch unit has connections for Bluetooth, Optical and HDMI port. If the receiver or any of your devices have any of these options for connectivity then it should work accordingly. The wireless remote has source buttons (with picutres for receiver as well) you can select to transfer from each connection mode, affording the opportunity to be connected to multiple sources. I currently use it to play directly from the tv, my mobile phone, laptop, and ipad. Hard wire and/ or Bluetooth... You can't go wrong.
A:AnswerHello and thank you for the question. The Bose SoundTouch 300 does not transmit sound via Bluetooth. Some televisions are starting to include this but the functionality has not yet become an industry standard. Have a great day!
