A:AnswerLead acid batteries have an average life of 3-5 years. The issue described will likely be remedied by replacing the battery. If you have further questions, please reach out to our support team at 877-297-6937 and we'd be happy to assist. Thank you for submitting your question!
A:AnswerHi there! Thanks for your question.
The USB ports on the CyberPower 950VA Battery Back‑Up System (SX950U) are for charging only, not for data transmission. They provide power to devices like phones and tablets, but they cannot transfer data.
A:AnswerHello CCT, using the UPS Runtime Estimator on our website, this device is estimated to provide ~62.1 minutes of battery back-up on a 50 watt continuous draw.
A:AnswerHello and thank you asking this question as it appears to be missing from the specs on the Best Buy listing. The SX950U is a battery backup unit and will output a simulated or stepped sinewave output while it is operating in battery mode.
A:AnswerHello Charlie! Yes, the unit can be wall mounted and yes, the unit has 4 mount holes in the back for this purpose. Thank you for your question.
A:AnswerI tested it on my power recliner and had no issues and was able to open and close on battery power so I just bought one for my Dad's lift chair. He picked his up yesterday and hasn't tested it yet but I think it will work fine. I'll report back once he tests it. I know my recliner did not draw much power and from what I read on other sites it seemed liked it should work.
A:AnswerI have 3 laptops, a mini Mac, 32inch monitor, a printer, external speakers, WiFi router, wireless charging pad and uv cleaning thing all plugged in and I have no problems with it. Doesn’t feel like it’s overheating or anything and it’s worked well already even through rolling blackouts in my area
A:AnswerNo, this UPS unit only would have sufficient capability for some electronics. The current draw (amount of amperes) of a sump pump is much too great for any unit like this that is made for electronics. The instructions that come with this unit tell the user not to use this unit for even a printer that would be connected to a personal computer at home.
A:AnswerHi JohnW, thanks for the question. The 890-joule rating is for surge protection only, it measures how much spike/surge energy the UPS can absorb, not how long it can run on battery. Battery runtime is a separate spec. For the SX950U, runtime is rated at up to 7.5 minutes at half load and about 2 minutes at full load (510W).
A:AnswerHello, that really depends on the power needs of the connected equipment. We post battery runtimes on our website located https://www.cyberpowersystems.com/tools/runtimes/ and this model's information is available. You can also get an estimate of runtime for this model on a USB connected computer running PowerPanel. Note that all runtimes are based on a healthy battery, if your battery is old or degraded, expect your runtimes may be less.
A:AnswerIt should keep your wifi/router going for several hours if that’s all you have plugged into it…it’s the main reason I got it since I have a backup generator for other electronics.
