A:AnswerIn my experience, yes. My carpet is medium pile. When going from hardwood to carpet, I would have to change head. I would NOT recommend this vacuum. Get animal 3 unless you really need features of stick vacuum.
A:AnswerHello,
No you don’t need to hold the power button that was the big difference with the V-12. The only thing that’s disappointing about the V-12 is the trash canister. Dyson should have made it bigger,so you will have to empty constantly while cleaning. I chose th V-12 over the V-15 due to the lightness. V-12 is lighter than the V-15.
A:AnswerIn my opinion, no. Here’s why.
I had this vacuum for a few hours before returning it. I have dogs, a Boston terrier and pit I’ll mix. Occasionally we babysit friends animals. There can be a lot of dog hair on our floors.
I’ll say this, I’ve own the original Dyson ball, v12, v15, and animal 3. The animal 3 performs the best out of the bunch. The stick vacuums didn’t pick up nearly the amount of hair/dirt/etc as the animal 3.
A:AnswerHey Eric, this is Kelly with Dyson. The run time you receive on this machine will vary from 5-60 minutes. When using on carpeting with the Motorhead, you should get 5 minutes in high, 20 in medium and 30 minutes in low. When using on hard flooring with the Motorhead, run time is the same, except in low mode, you should get closer to 40 minutes.
If you're using the Fluffy floor head, you'll get 5 minutes in high, 30 in medium and 50 minutes in low mode. When you're using any non-motorized attachment, you'll get about 5 minutes in high, 30 in medium and 60 in low mode.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Nick, this is Kelly with Dyson. Any non-motorized parts from the V11 will fit on and work with the V12.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. The V12 Detect Slim is a more compact machine, and therefore the clear dust bin is a smaller size as well - if you find that you are picking up a lot of debris or pet hair on a regular basis, you may find this unit too small. One thing you may appreciate about this model, however is the de-tangling vanes built in to the cleaner head which automatically clean wrapped hair from the brush bar while you vacuum.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello, this is Kelly with Dyson. The actual run time you will receive will vary based on power mode, dust level, floor type and the attachment/tool used. Dyson cord-free machines offer anywhere from 5-60 minutes of run time on a single battery charge. If you feel like your Dyson might be malfunctioning, please feel free to email us at [email protected], and we'll be happy to help troubleshoot with you.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. You can use the Dyson however is easiest for you. I have found myself that while vacuuming stairs, I like to remove the wand and either use the floor tool or a smaller attachment connected right to the bin for ease of use and control.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. When purchased via Best Buy, the Dyson V12 Detect™ Slim will include: Wand, Motorbar cleaner head, Laser slim fluffy cleaner head, Docking station, combination tool, crevice tool, wand clip, hair screw tool, and charger.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerFirst start by removing the stick attachment from beneath the waste canister, now with just the vacuum press red lever behind canister and canister will slide down and empty
A:Answeri have looked for one myself but unfortantly not and honestly unless ur sucking up alot of dust or dirt you really dont need it and its the easiest bin ever to dump.
A:AnswerHi there Jen, this is Tia from Dyson! We're very sorry to hear of your concern with your V12 Detect Slim cordless vacuum. We're always keen to help and we want you to love your Dyson machine.
For Dyson troubleshooting assistance, please don't hesitate to reach our support team at [email protected]. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi Evelyn!
Pricing is subject to change at anytime due to new packages, promotions, etc. Check out the retailers page for the latest pricing or on the Dyson website.
-Adam, Dyson customer support
