“I bought this Dyson less than 6 months ago and its already not working - it keeps saying airway blocked and shuts off (with no attachment) but there is nothing in the airway - I cleaned out the filter as well”
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Be aware: this is a defective product. I am on my second one and it is failing also. I do not get any errors but it shuts off 1 second after starting it. After you convince a tech support representative that your vacuum cannot be fixed by any maintenance, they will tell you that they don't have parts to fix your problem. After a month they might tell you they can help you, but they will make you send them your vacuum and you will receive a replace in maybe a month or so after that. If you are lucky (unlike me), the replacement may work.
Sorry, there was a problem. Please try again later.Hi there Jen, this is Tia from Dyson! We're very sorry to hear of your concern with your V12 Detect Slim cordless vacuum. We're always keen to help and we want you to love your Dyson machine. For Dyson troubleshooting assistance, please don't hesitate to reach our support team at [email protected]. Thank you for choosing Dyson technology! Best wishes, Tia Dyson Customer Support
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