A:AnswerI have the same issue as far as locking door shut not happy about that but I have read this washer isn't only one that has lock. Have to pause to open if cycle is on and we use the shorter cycle (takes an hour with regular wash cycle). Not a happy camper but was without washer for so long I don't even care anymore.
A:AnswerHold down the two buttons on the control panel until the extra rinse light comes on. I found that the extra rinse cycle adds quite a bit of time to the whole wash process.
A:AnswerI would think so. The drain hose is flexible and can be placed where you want. Mine drains into the laundry tubs which are about 40 inches high.
A:AnswerI took the 5 year extended warranty at the time of purchase. The sales person answered my questions.
Note the the washer comes with a 1 year warranty and this warranty gave me an additional 4 years.
Other warranty lengths are offered.
A:AnswerMy washer stops if it becomes unbalanced. I paused it, turned off the power, rearranged the items, turned power back on, and set it to "drain and spin" to finish.
A:AnswerIn my area the washer was not on display as well. But the sales person assured me that if
I was not happy with the washer it could be returned at their expense with no restocking charge.
A:AnswerI bought a repossessed Kenmore washer/dryer set 36 years ago. The washer recently had transmission problems.
Based on the constant start stop action of this washer (and probably all newer washers), I have reservations as to if this washer will last
any where close to 36 years. The sales person stated that this washer is belt driven and that direct drive
setups are only on the much more expensive models. If you are use to the way the older washers work,
the newer washers get the job done, but run a bit different.
A:AnswerGood question. In the store I thought I bought a 3.7 machine. When I got home I reviewed the receipt and it was listed as a 3.5 machine.
I went back to the website with the stock number and online it showed as a 3.7 machine. My old Kenmore machine was a 3.5 machine
and this one looks about the same in size. But I don't think I could tell the difference between a 3.5 vs 3.7 machine.
A:AnswerAt the time of my purchase, the salesman stated that this is a belt drive system. Direct drive setups are
only available on higher end machines so he said.
A:AnswerHello, and thank you for your question! This model does not have a removable lint filter inside the tub. The only cleanable filter is the inlet filter screen, which is located on the back of the washer where the hot and cold-water hoses connect. Unfortunately, we're unable to provide photos through this forum. For assistance locating the filter or obtaining additional product support, please contact Insignia Customer Support at 1‑877‑467‑4289 or insignia@bestbuy.com. We will be happy to assist you further.
Vennila | Insignia
