A:AnswerI would think so. The drain hose is flexible and can be placed where you want. Mine drains into the laundry tubs which are about 40 inches high.
A:AnswerI took the 5 year extended warranty at the time of purchase. The sales person answered my questions.
Note the the washer comes with a 1 year warranty and this warranty gave me an additional 4 years.
Other warranty lengths are offered.
A:AnswerMy washer stops if it becomes unbalanced. I paused it, turned off the power, rearranged the items, turned power back on, and set it to "drain and spin" to finish.
A:AnswerIn my area the washer was not on display as well. But the sales person assured me that if
I was not happy with the washer it could be returned at their expense with no restocking charge.
A:AnswerI bought a repossessed Kenmore washer/dryer set 36 years ago. The washer recently had transmission problems.
Based on the constant start stop action of this washer (and probably all newer washers), I have reservations as to if this washer will last
any where close to 36 years. The sales person stated that this washer is belt driven and that direct drive
setups are only on the much more expensive models. If you are use to the way the older washers work,
the newer washers get the job done, but run a bit different.
A:AnswerGood question. In the store I thought I bought a 3.7 machine. When I got home I reviewed the receipt and it was listed as a 3.5 machine.
I went back to the website with the stock number and online it showed as a 3.7 machine. My old Kenmore machine was a 3.5 machine
and this one looks about the same in size. But I don't think I could tell the difference between a 3.5 vs 3.7 machine.
A:AnswerAt the time of my purchase, the salesman stated that this is a belt drive system. Direct drive setups are
only available on higher end machines so he said.
A:AnswerHello, and thank you for your question! This model does not have a removable lint filter inside the tub. The only cleanable filter is the inlet filter screen, which is located on the back of the washer where the hot and cold-water hoses connect. Unfortunately, we're unable to provide photos through this forum. For assistance locating the filter or obtaining additional product support, please contact Insignia Customer Support at 1‑877‑467‑4289 or insignia@bestbuy.com. We will be happy to assist you further.
Vennila | Insignia
A:AnswerHello! Thank you for your question. The Insignia - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White does include the water inlet hoses, but it does not include a power cord. You’ll need to buy the cord separately so you can match it to your outlet type (either 3‑prong or 4‑prong). You can contact Best Buy team at 1-888-237-8289 to purchase the power cord.
Darshan | Insignia
A:AnswerHello, and thank you for the question.
If detergent or fabric softener is running straight through the dispenser on the Insignia NS‑TWM35W1, it usually means it’s being added before the washer begins filling. This model dispenses those products during the wash cycle, so adding them too early can cause them to drain out immediately.
If the issue continues, please contact us at 877‑467‑4289 or email insigniasupport@bestbuy.com so we can assist you further.
Sidhartha | Insignia
A:AnswerHello Insignia Customer, thank you for contacting us. We understand you’re experiencing a cold‑water leak into the tub with your Insignia 3.7 Cu. Ft. High Efficiency 12‑Cycle Top‑Loading Washer – White. To ensure you receive the proper troubleshooting steps and technical support for this issue, please feel free to contact our support team at insigniasupport@bestbuy.com or reach our dedicated team at 1‑877‑467‑4289 for further assistance. Vennila | Insignia
A:AnswerDepends on the size of the load. Take a look at your detergent bottle for guidance, but I never use as much as the label says. They just want to sell you more detergent, so I think their guidance is a somewhat self-serving. I usually use less than the packaging says and it works well enough for me. Using too much can make it impossible for the machine to rinse all of the detergent from your clothes, and it wastes money. Good luck
