A:AnswerHi Jwag.
Thank you for taking the time to ask this question. The Ring Video Doorbell Wired is our 2021 release doorbell. The Ring Video Doorbell Wired includes HD video and Two-Way Talk, advanced motion detection, and real-time alerts sent straight to your phone, Alexa device, or Ring Chime so you'll always know when someone stops by.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Reggie.
Thank you for your question today!
The Ring Video Doorbell Wired and the Ring Wired Doorbell Pro are both hardwired video doorbells, but they offer different features. The Ring Video Doorbell Wired is our entry-level wired doorbell. It provides HD video, motion detection, night vision, and two-way talk at an affordable price. The Ring Wired Doorbell Pro offers advanced features, including 1536p HD+ video with a wider field of view, 3D Motion Detection with Bird’s Eye View, and support dual-band WiFi (2.4 GHz and 5 GHz).
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
A:AnswerHello.
We appreciate the time you have taken to ask this question. No, the Ring Video Doorbell Wired requires existing doorbell wiring for its power supply, but it does not sound your existing doorbell chime. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device (each sold separately).
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerRing does provide a plastic angle device in order to reposition slightly the view of the camera. Because of the extreme wide-angle view provided by the camera most would find only a minor adjustment is all that is needed. I shifted the angle slightly by placing a length of wiring under one side of the camera before securing the two provided screws.
A:AnswerHi Cath.
Thank you for your question today! The Ring doorbells and camera's are designed with a dyi setup in mind. With this in mind, Ring doesn't offer a first party installation onsite support. There are a few third party installation support companies you can contact. Some of these third party installation support companies are OnTech and Greek Squad.
If any additional information is needed regarding your Ring Video Doorbell Wired, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
A:AnswerThis particular model has 2 posts on the back plate. The 2 wires from your old door bell just hook directly to those posts. Order of wires does not matter.
A:AnswerThis camera works on 2.4GHz as noted in superfine print on the side of the box. In my case I used a dual router, setting up the Ring on 2.4GHz then switching my phone back to 5GHz.
A:AnswerNo, it does not need batteries. Wired means it is powered by a wire, like all old doorbells used to be. It does require a transformer to step down the power because it does not operate on 120 volts. Your old transformer may work if you are replacing an older wired doorbell but I would check that the voltage is correct for this doorbell.
A:AnswerYes ...it will sense motions. But it works far better than non-camera infrared sensing devices that in hot weather have difficulty distinguishing between body temperature and ambient air temperature when trying to detect motion. The Ring, like most camera based monitors use video "pixel shifting" as a way to identify motion. This ability to pick up motion is so good the camera's algorithm for sensing motion is adjustable in order to distinguish between humans only and say a butterfly, or a small animal that would effect pixels only at the bottom of the image.
A:AnswerThis design uses a standard Top and Bottom mounting screws. A standard doorbell is the best way to describe it. Same wiring. Color of wire does not need to be on a specific post.
A:AnswerHi Duwoods.
Thank you for taking the time to ask this question. No, the Ring Video Doorbell Wired is not compatible with a 5 GHz wifi connection. The Ring Pan-Tilt Indoor Cam requires an 802.11 b/g/n wifi connection at 2.4 GHz and a minimum upload speed of 2 Mbps for optimal performance.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerThe box fine print says 2.4GHz. You would need a more expensive 5GHz model with likely better resolution, or as in my case a dual router that offers both 2.4 and 5GHz.
A:AnswerHi Tiki.
Thank you for your question today! No, the Ring Video Doorbell Wired is designed to only connect to a 2.4 GHz Wifi connection. The Ring Video Doorbell Wired requires a minimum 2 Mbps download and upload speed required for optimal performance.
If any additional information is needed regarding the Ring Video Doorbell Wired, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
A:AnswerHi Tom.
Thank you for taking the time to ask this question. No, the Ring Video Doorbell Wired is not compatible with a 5 GHz wifi connection. The Ring Video Doorbell Wired requires an 802.11 b/g/n wifi connection at 2.4 GHz and a minimum upload speed of 1 Mbps, but 2 Mbps is recommended for optimal performance.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Ring.
Thanks for asking. The Ring Video Doorbell Wired is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. We recommend a minimum upload and download speed of 2 Mbps per device. Visit our support center for more details.
We also invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
